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BRUCE SEMIEN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 reviews)
87
Send a Message to BRUCE

RL
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Robin L.
Lumberton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Sales
Love my new 22 Hyundai Santa Fe SEL
LaDell was very helpful. I got what I wanted with my trade in. Very pleasant experience!!

RL
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Robin L.
Lumberton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Sales
Love my new 22 Hyundai Santa Fe SEL
LaDell was very helpful. I got what I wanted with my trade in. Very pleasant experience!!

TG
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Tammy G.
Vidor, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customer Verified Customer
10
Category: Sales
Great Experience!
Overall great experience and extremely helpful!

WG
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William G.
Buna, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
verified customer Verified Customer
10
Category: Sales
Great sales team
Went got exactly what I was looking for

WG
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William G.
Buna, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
verified customer Verified Customer
10
Category: Sales
Great sales team
Went got exactly what I was looking for

SB
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Secunda B.
Jasper, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
verified customer Verified Customer
10
Category: Sales
New vehicle
Very satisfied with my purchase! Love my vehicle! Excellent service! Dealer was quick, efficient and very pleasant! Recommended to a friend and she went and bought her a vehicle!

NS
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Nelda S.
Silsbee, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customer Verified Customer
10
Category: Sales
Excellent experience
Went in for recall. Left with new vehicle! Obviously, I was pleased!

DS
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Donald S.
Brookeland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2021
verified customer Verified Customer
10
Category: Sales
Excellent!
Already wrote an extensive review at the beginning of this survey. Didn't you read it?

Verified Customer
Port Arthur, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2021
verified customer Verified Customer
9
Category: Sales
A good experience.
It was overall a good experience, so far only minor issues, besides the backlog of paying off my trade in taking longer then it should.
FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021

Customer wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021

Customer scored in error and wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021

Customer wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021

customer scored in error and wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021

Customer scored in error and wats to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021

Customer scored in error and wants to rescore.


MR
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Monet R.
Silsbee, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customer Verified Customer
10
Category: Sales
Run to Hyundai of Silsbee!!
I’ve worked with Karen for the past year with my former and current vehicle. My 2022 Elantra is perfect and she is the perfect saleswoman!

Verified Customer
Beaumont, TX
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customer Verified Customer
10
Category: Sales
It was a fun and exciting Sunday shopping outing.
I'm not a person with a lot of words but you will not know until you get up and out and see for yourself the experience will amuse you.

HH
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Herbert H.
Kirbyville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customer Verified Customer
10
Category: Sales
Best
Jessica was there every step of the way. I highly recommend going to see her.

Verified Customer
Beaumont, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customer Verified Customer
10
Category: Sales
Excellent service
I came in for an 2021 at 3pm, left with a new 2022 at 7pm for only a few $ more a month!! I 😃🚘

LB
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Linda B.
Newton, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customer Verified Customer
10
Category: Sales
Much Better
My sales person (Karen) did not know I tried to contact her. She has since sent me her personal phone number and said I could call any time. She handled my problem right away. Please ask for Karen if you go to thisdealership.

Verified Customer
Jennings, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customer Verified Customer
10
Category: Sales
Karen Herrera is the best!
Karen was so nice and answered every question we had, she showed me how to work all the features of my new SantaFe, the whole experience was wonderful and well worth the 3 hour drive.

LB
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Linda B.
Newton, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customer Verified Customer
10
Category: Sales
Much Better
My sales person (Karen) did not know I tried to contact her. She has since sent me her personal phone number and said I could call any time. She handled my problem right away. Please ask for Karen if you go to thisdealership.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/13/2021
0
Category: Sales
bad
Sales refuses to talk on phone after sales. Called 6 times and could not get sales person (Karen). Need to give them paper work and they will not even give me a fax number. Added charge I did not want. Should have gone over every word in contract so that is my fault. I love Hyundai vehicles but dealership in Silsbee will never see me again.
FABIAN J G. from Hyundai Of Silsbee responded on 10/15/2021

Customer sent in error.


DJ
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Demarcus J.
Beaumont, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
verified customer Verified Customer
10
Category: Sales
It was great very quick also!
Best car dealer hands down was mine, Ms. Karen. Highly recommend

CH
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Christina H.
Jasper, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customer Verified Customer
10
Category: Sales
Overall great experience
This was by far one of the easiest car buying experiences for me. Did not have to spend the whole day trying to buy a car.

CM
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Chantel M.
Beaumont, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2021
verified customer Verified Customer
10
Category: Sales
Awesome sales experience
My sales guy Ken was an awesome sales man, patient and very knowledgeable about my car
Employees worked with

Verified Customer
Jasper, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
Great service
Great service, great people, and great at working out a deal for a better car for myself
Recommended

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