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MICHAEL K JENKINS

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(38 reviews)
95

FM
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Frank M.
Staten Island, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customer Verified Customer
8
Category: Sales
MIKE JENKINS
KNOWLEDGEABLE AND COURTEOUS. MADE THE TRANSACTION EASY.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2021
8
Category: Sales
MIKE JENKINS
KNOWLEDGEABLE AND COURTEOUS. MADE THE TRANSACTION EASY.
MICHAEL K J. from Island Hyundai responded on 10/15/2021 01:12 PM

Frank's overall star rating was driven by his increase in payment because of a low FICO. He personally told me that both myself and our dealer experience was excellent. He did not mean for for his unhappiness with cost due to credit score to bleed into his review.  

Employees worked with

MB
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Michael B.
Staten Island, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/02/2021
Category: Sales
great salesmen and very trustworthy
ive been going there for years and im very picky so thats 5 stars right there.the whole salesteam are upfront and truthful about everything. walked in looking walked out happy with a new car.they fit your bufget needs every way they can. the car i wanted wasnt there and was there the next morning. very fast.
Recommended
MICHAEL K J. from Island Hyundai responded on 04/06/2021 01:24 PM

Customer and I discussed his experience and he was extremely satisfied with the entire sales interaction. Requested an opportunity to reflect that in his overall rating stars! 

Employees worked with

JC
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Joe C.
Staten Island, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
verified customer Verified Customer
Category: Sales
Excellent
Excellent Service
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/27/2021
Category: Sales
Great
Great service
Recommended
MICHAEL K J. from Island Hyundai responded on 03/01/2021 08:30 AM

Customer was mostly upset about the parking situation. Wants to rescore to reflect overall satisfaction.

Employees worked with
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