I like all the employees at Astro’s’s.
I feel they’re honest and won’t try to get me to get unnecess
ary work done!!
They respect me and my time!!
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There are 3 authorIzed Bimmer Tech installers in Colorado. I contacted all three and was the most imp
ressed with Billy’s responsiveness and honestly. He researched with Bimmer Tech the “how to” of my install and called me back with what they said and how much it would cost. Throughout the entire process- from initial contact to picking up the car, he was very communicative and responsive. So much so that it was hard to believe I was dealing with an automobile service shop. Additionally the entire interaction with Monument was all done virtually.
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Were very friendly and helpful. Honest about how much I would be charged and made sure I understood t
he entire process. Very refreshing experience.
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Visiting from Canada... had a flat on the highway, changed the tire... Garrett had it fixed in minu
tes and had us on our way. Please anyone with mechanical issues look them up. The people are amazing. Thanks Garett
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We've been taking our BMW race car to Dave and his crew for close to 5 years. If they can make us hap
py with a race car, then they can probably handle anything related to street cars.
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Highly recommend taking your car to Colchin Automotive in A
rvada, CO! We got a referral from our neighbor who have been loyal customers for years when we had an issue with our car in 2022. Colchin was able to fit us in quickly, kept us updated on their diagnosis & progress, and provided as much information as they could to help us make our decision.
Cannot say enough good things about Colin Kiel! He's been our main point of contact and his commitment to customer care is unmatched. He is patient, always listens, and goes above & beyond to ensure that we understand what's going on. My latest interaction with Colin was on 4/24/24. Again, he was able to get my car in within 24 hours of my call. He contacted me before they diagnosed the issues with my "Check Engine" light. Called me that day to explain their findings and made sure they would be able to do the repairs to get my car back to me ASAP. He was there to greet me and answered all of my questions: some that had to do with my car and some that were based on a used car purchase in the future. Like I said: above & beyond! :)
I know it can be challenging to find auto mechanics/technicians that are trustworthy. But, I have never once questioned their process, pricing, or intentions with my vehicle. I trust their assessments & advice. Working with Colchin/Colin feels like I am working with a partner to keep my car "healthy" vs. a business trying to up-sell me on services.
Very thankful we found this shop! Thank you, Team Colchin!
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