Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

313 Reviews

98% Would Recommend
Latest Review 20 days ago

Reviews


JS
Jil S.
Colorado
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jil said the business has great customer service and they are accommodating and whenever she gets into this business they get to her right away.
This review was collected via phone interview by Customer Research Inc.

HR
Helen R.
Parker, CO
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Helen said they were efficient, kind, responsive, and great.
This review was collected via phone interview by Customer Research Inc.

LF
Lynn F.
Denver, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Customer for life!
I just want to note that DART Auto will be my shop forever! Since my last Yelp review in 2013 I have brought in two V-Dubs (Passat wagon and Routan van) and our rarely driven fun car, a '76 Mini. Owner Dave, Erika, and the mechanics have taken such good care of our cars that I've recommended DART to at least 5 other friends. Actually, I recommend DART to anyone who owns a Porsche, Audi, BMW or Mini. Actually, I even recommended DART Auto to my Mercedes-owned friends but I guess they don't service them. Anyhow, I just bought a new Tiguan and had it taken to the dealer for recall/warranty service on Tues. Oh how I wish I could have taken it to DART Auto instead because it has to go back to service at the dealer just 24 hours later because of their incomplete work. When we called them the next morning to tell them what was wrong and that the check engine light was lit (although not previously before) they had already forgotten who we were--Sheesh! In addition, the dealer had no loaner cars (unlike DART's usual offering) and we had to wait forever for a ride home.

Here's some advice: Skip the dealer's dog and pony show because all you'll get is corporate fluff. Just deal with DART Auto; you'll get better service and they will remember you because they actually care!

JC
JJ C.
Boulder, CO
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great service
After dropping my '79 911 for basic service, Dave discovered a few additional issues requiring work. Their assessment was accurate, the estimate fair and the work quick and effective. Highly recommend.

BH
Bilao H.
Denver, CO
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Bilao said the business was quick and had fair prices.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Denver, CO
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Chris said the owner and staff do good work, at a fair price. He has used this business for years.
This review was collected via phone interview by Customer Research Inc.

NK
Nathan K.
Denver, CO
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Nathan said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Jared C.
Colorado
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jared said that the whole experience was fluid.
This review was collected via phone interview by Customer Research Inc.

CR
Cesar R.
Denver, CO
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Cesar said everything is good.
This review was collected via phone interview by Customer Research Inc.

JH
Justin H.
Strasburg, CO
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Justin said the employees took good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Denver, CO
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Tim said the business's employees were clear with what they were doing, they explained the pricing clearly and fixed the problem quickly.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Denver, CO
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
DART comes through once again
The check engine light came on in my 996 Turbo. Erica got me in with a diagnosis in a couple of hours, and fix in less than 24 hours. Great service as usual.

LI
Larry I.
Aurora, CO
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Professionalism
Professionalism all the employees at Dart auto are very professional and they’ve always treated me with courtesy and respect

JB
John B.
Austin, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/04/2018
DO NOT TAKE YOUR CAR TO DART! WARNING!!
DO NOT TAKE YOUR CAR TO DART!! WARNING!! The owner does not care about his customers and says it's not worth it to him to correct the problem We had a pre-purchase inspection done on a Porsche and they failed to advise us of rust and in fact checked off the box for rust as "OK," where rust was fully visible at the window line. They failed to secure a panel on the oil pan and it came loose and was flapping all over! SHODDY WORK and they do not care about customers!

JF
John F.
Denver, CO
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Reliable & Communication
Well done all the way around

DM
Davierre M.
Aurora, CO
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Davierre said his vehicle runs like it is brand new.
This review was collected via phone interview by Customer Research Inc.

AB
Ashlay B.
Denver, CO
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Ashley said the service was good. The staff were helpful and nice.
This review was collected via phone interview by Customer Research Inc.

JW
Justin W.
Denver, CO
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Dart has a lot of expertise with Porsche
The crew here always takes great care of my cars needs. Whether my daily driver or other cars I am confident in what they do and are truly car care experts.

RB
Richard B.
Broomfield, CO
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Spoke with Martin. He said the business helped him out when he didn't know what to do. They offered him a loaner vehicle without thinking twice. They are very kind.
This review was collected via phone interview by Customer Research Inc.

MM
Melvin M.
Denver, CO
BMW X5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/22/2018 Category: Service
Melvin said the process at the business could have been handled a little smoother. The lady on the phone that he spoke with came off as frustrated when he asked questions. She was dealing with the warranty company and wanted OME parts, but they only wanted to give her after market parts. When she was finished dealing with the warranty company, the service was handled professionally.
This review was collected via phone interview by Customer Research Inc.

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