Kent and john have exceeded my expectations! I've always brought my BMW to be serviced here at import
autowerks and felt like they effectively did what I asked for but recently my car got flooded so I decided to bring it to the only mechanic I trust. When progressive was giving me a hard time communicating and keeping me informed, they guys at import autowerks did everything in their power to make me aware of what was going on in their end. I cannot stress enough how much these guys take care of you and your vehicle.
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I was impressed by the way this business operates. I went there to have them look at the brakes. They
took me out to the garage and showed me what they found and fully explained the options. When I was in the lobby waiting, I heard the manager explain in detail and respectful terms to several customers about the situation with their vehicles. Reasonable rates, quick service… I even feel comfortable sending my wife there alone. Found my new Mechanic!
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Thanks again for excellent and quick service. Again you have outdone out expectations. I expected
it to take several days for you to locate and install the window in my 2003 Winstar. But, as usual, you were "Johnny on the Spot" and had the part the same day, let me know to bring the car in and repaired it quickly. Thanks again Blair. Always excellent service, always fair and always friendly. I would recommend you to anyone needing auto repairs done
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936 Professional Pl
Bldg, A Suite 3
Chesapeake, VA 23320
4.9
(69 Reviews)
BH
VW Jetta routine Service
Dropped the car off the night before and before I was up and about, the details and what I needed wer
e in my inbox along with the expected price. His work is dependable and he’s alway honest. He’s the best!
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