I had always used the dealer for 20 years. Two years ago I was referred to this wonderful business. I
can truly say, as a woman, I now have a trust worthy mechanic. They will let you know that in the future something needs to be done while doing another service for you. No surprises.
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I have gone to both Noble Automotives. However, the big difference in Noble 1 than Noble 2 is custome
r service. Now nobody is rude or the customer service is bad, however at Noble 2 the customer service is lacking. The reason.... They need an assistant/receptionist/front end person something. Not to any fault to the mechanic there, but I'm sure it is a lot to have to answer the phone, check people out, work on the cars, and all the other hats he has to wear. So they are not always quick to get back to you when you call or to call ou when your car is ready. However I get it. They don't have five arms. My car is working better than it has in about 5 years and I will go back. But please get someone to help out with the front desk.... It will make the service better and smoother.
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Shout out to Dave and service tech Vinny. I had replaced both headlight assemblies in my son’s 2005
Toyota. After a short while the right side assembly (purchased through Rosemont) seal failed and began to build a heavy amount of moisture affecting its performance. Dave replaced the assembly under warranty free of charge. Vinny did a great job of reattaching the front bumper which already had some minor issues.
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Came back from Bean Town dash board lite went on called Chi problem solved discount applied. Pleasant
, Profession, Perfect! What more needs to be said.
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Jim’s continues to service its customers professionally and promptly while being considerate with the
ir pricing. They’re straight forward and motivated to keeping
you as a long-time customer.
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Not much of a reviewer, but I will say Greenwood has given me better, and more consistent extremely g
ood service than any other service shop I have experienced in my years living here. Thanks to the whole staff for the great work that I know I can depend on.
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