Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

52 Reviews

94% Would Recommend
Latest Review about 2 years ago

Reviews


LN
Leonard N.
San Diego, CA
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Leonard said this business has done a wonderful job and his vehicle runs great. The staff there are very nice, thorough and dedicated to their customers. He had a couple of issues with the service he was provided and they immediately took care of any concerns he had.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
Escondido, CA
Volkswagen Passat
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Tony said he appreciated the service he received at this business and their honesty.
This review was collected via phone interview by Customer Research Inc.

SC
Sarah C.
San Diego, CA
MINI Cooper
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Sarah said the business was attentive and Michael was honest. The prices are great.
This review was collected via phone interview by Customer Research Inc.

AA
Aisha A.
San Diego, CA
Mercedes-Benz CLK320
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Aisha said the service is really great and the staff members are extremely friendly.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
San Diego, CA
Audi A4
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2016 Category: Service
Eric said the service was good but he had to wait a little while for the part to arrive.
This review was collected via phone interview by Customer Research Inc.

HJ
Hannibal J.
San Diego, CA
Audi S4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Hannibal said he likes the customer service. They were personable and kept him updated.
This review was collected via phone interview by Customer Research Inc.

KK
Karl K.
San Diego, CA
Volkswagen Bus
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2016 Category: Service
Karl said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

MA
Manuel A.
San Diego, CA
Mercedes-Benz C250
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016
Communication with personnel was clear and precise. Service was fast and honest. Location is very convenient.
I have already recommended European auto to several friends

MD
Mark D.
San Diego, CA
Mercedes-Benz CLK500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016
Honest, good work.
Did a phenomenal job restoring a 12 year old Mercedes. Numerous items were wrong with the car and it now runs better than it has in years. Will definitely go back for future work.

JM
Jerry M.
San Diego, CA
Mercedes-Benz E320
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2016 Category: Service
Jerry said their prices were a little high.
This review was collected via phone interview by Customer Research Inc.

MJ
Michelle J.
San Diego, CA
BMW 525i
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016
Awesome Experience
I took my vehicle in for a front-end issue. Mike diagnosed the problem quickly, but also found safety issues that needed to be immediately taken care of. He personally showed me his concerns so as to put my mind at ease that the issue was a real problem. Mike takes an interest in his clients. He goes above and beyond to ensure that when you leave his shop you are leaving knowing your car is safe and good as new. I love this place and would recommend it to anyone I know.

SW
Sasha W.
San Diego, CA
Honda Civic
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016
Honest
Mike and Chris did a great job working on my car. I trusted them to really tell me what was wrong and not over charge me. Thank you guys for all the hard work!!

FB
Fred B.
San Diego, CA
BMW 323i
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Fred said he really liked Mike.
This review was collected via phone interview by Customer Research Inc.

TF
Timothy F.
Spring Valley, CA
Mercedes-Benz CLK320
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2015
Efficient friendly no bull
I was hesitant to shell out so much just for a diagnosis but I understand education and tools cost money. I'm happy with the end result because that darn light on the dash is out and the problem is fixed. I did get a MIL about 10 miles after leaving the shop but after replacing an aging battery like Michael suggested, the problem has resolved itself. Who knew a bad battery could wreak so much havoc with a cars computer? Michael did! Thanks again.

DG
Dan G.
San Diego, CA
Mercedes-Benz SL600
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Dan said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
Jennette C.
San Diego, CA
Mercedes-Benz C230
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2015
Honest and trustworthy!
Michael and his staff were very friendly! Michael actually took the time to educate me on all of the repairs he did and made it a priority to make sure my car was safe enough to drive.

KS
Kevin S.
San Diego, CA
Mercedes-Benz C230
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Kevin said the business provides thorough and honest service. They have a good mechanic.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
San Diego, CA
BMW 540i
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2015 Category: Service
Rick said he received quality service from this business. They were really good at the responsiveness and attention to detail. They provide outstanding service for premium vehicles.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
San Diego, CA
Audi A4
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/24/2015 Category: Service
Chris said he felt like this business did a good job mechanically, but they were disorganized. They gave him a quote of $200, but it ending up being $600. He asked for a free estimate, but they charged him $100. They also had his vehicle for longer than he expected. He would not recommend this business for the reasons mentioned previously.
This review was collected via phone interview by Customer Research Inc.
Michael F. from 1st Avenue European responded on 06/29/2015
Chris
I'm sorry you had a bad experience with our service. please give us an opportunity to make this misunderstanding right. We value our relationship with you and look forward to discussing a resolution.I have left you a message on voice mail and look forward to your response.
Cordially
Michael

RP
Robert P.
Fallbrook, CA
Porsche 911
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/29/2015 Category: Service
Robert said the service was too expensive and it took longer than he anticipated. He would not recommend this business for service for these reasons.
This review was collected via phone interview by Customer Research Inc.
Michael F. from 1st Avenue European responded on 06/29/2015

Mr Pace 
We regret the fact you were not pleased with our service. We try to get our clients done as timely as possible. We would like the opportunity to correct this. Please call so we can discuss the situation.
Cordially 

Michael


Displaying Review 1 - 20 of 52 in total