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8 To 8 Auto Care

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(88 Reviews)
-33
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Score Details

5 stars
79%
4 stars
10%
3 stars
3%
2 stars
<1%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-33
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(505) 832-5057
Open
Business Hours

Business Hours

Mon
8:00 AM - 8:00 PM
Tue
8:00 AM - 8:00 PM
Wed
8:00 AM - 8:00 PM
Thu
8:00 AM - 8:00 PM
Fri
8:00 AM - 8:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
401 Route 66 Moriarty, NM 87035
Get Directions
8 To 8 Auto Care's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(88 Reviews)
Write a Review
Recent Reviews
VA
gravatar
Vince A.
Moriarty, NM
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2023
0
Diagnostic of my car not starting
Please do NOT use this shop! I broke down in Albuquerque I live in Moriarty. I called 8 to 8 and Rebecca the owner was very nice during this phone call and proceeded to tell me "that the diagnostic fee would be $50 if they fix it and $150 or more if they don't". I said "ok no problem". She called the next day and told me "it would be over a $1,000 to replace my fuel pump". She then told me "she already ordered the fuel pump". I said "what I didn't agree to that price. That is a lot more then I was willing to pay" and Rebecca the owner said "then ok you dont have to pay for the pump but it's going to be $392.77 for the diagnostic fee". I then said "what? That's insane for just a diagnostic fee". Rebecca the owner then started calling me "dude" and randomly naming off a list of things they supposedly did to diagnosed my car that took over 4 hours of the day. She continued to call me "dude" and being so unprofessional, and combative I couldn't believe it. I had to go into the shop with a Moriarty police officer because I knew with the unprofessional manner that Rebecca the owner conducts herself there would be a confrontation. Thank God for the officer being there because she kept telling me to "stop running my mouth" because I was telling her "I'm done with this conversation to just ring me out". She then said "I'm not accepting your card you must bring cash". I looked at the cop and the cop looked at me and said "just comply. Her shop her way" I said "ok". I went and got the cash and the officer completed the transaction for me. The officer also told me "he responded to a call for the same exact reason before to this auto shop". Please do NOT use this shop!
VA
gravatar
Vince A.
Moriarty, NM
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2023
0
Diagnostic of my car not starting
Please do NOT use this shop! I broke down in Albuquerque I live in Moriarty. I called 8 to 8 and Rebecca the owner was very nice during this phone call and proceeded to tell me "that the diagnostic fee would be $50 if they fix it and $150 or more if they don't". I said "ok no problem". She called the next day and told me "it would be over a $1,000 to replace my fuel pump". She then told me "she already ordered the fuel pump". I said "what I didn't agree to that price. That is a lot more then I was willing to pay" and Rebecca the owner said "then ok you dont have to pay for the pump but it's going to be $392.77 for the diagnostic fee". I then said "what? That's insane for just a diagnostic fee". Rebecca the owner then started calling me "dude" and randomly naming off a list of things they supposedly did to diagnosed my car that took over 4 hours of the day. She continued to call me "dude" and being so unprofessional, and combative I couldn't believe it. I had to go into the shop with a Moriarty police officer because I knew with the unprofessional manner that Rebecca the owner conducts herself there would be a confrontation. Thank God for the officer being there because she kept telling me to "stop running my mouth" because I was telling her "I'm done with this conversation to just ring me out". She then said "I'm not accepting your card you must bring cash". I looked at the cop and the cop looked at me and said "just comply. Her shop her way" I said "ok". I went and got the cash and the officer completed the transaction for me. The officer also told me "he responded to a call for the same exact reason before to this auto shop". Please do NOT use this shop!
GS
gravatar
Gabby S.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
10
Best shop around!!!
We were traveling and from out of town. We were referred to 8 to 8 by the clerk at the gas station after we had a terrible experience with one of the other shops in town. They were prompt on getting back to us the very next morning. Helped us get our car towed quickly. Rebecca was patient and offered to give us a ride back to our hotel. They were able to diagnose the issue and get our car fixed by evening. The previous shop in town told us our car was needing a major repair that would take a week to repair. They also caught a cracked belt that the previous shop missed during their full inspection that they did out of a courtesy. We then drove an additional 900 miles with no issues. If we are ever back in New Mexico we will make sure to stop in and say hello or get a tune up. If you are passing through and need an honest shop we highly recommend 8 to 8 Auto Care.
RT
Richard T.
Moriarty, NM
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
verified customerVerified Customer
Category: Service
Richard said the work done real good and he had a pleasant experience with them He has dealt with them before and it's always been a good experience.
Recommended
GB
Geoffrey B.
Glendale, AZ
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customerVerified Customer
Category: Service
Geoffrey said they were knowledgeable. They were friendly. They were personable. They were excellent. They were so accommodating. He broke down on his way to New York. They were super busy and they weren't able to get him in but they moved him to the front. He was broken down and stranded. They took care of him. John and Kate were wonderful.
Recommended
CT
Chuck T.
New Mexico
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customerVerified Customer
Category: Service
Chuck said they did great work and got it all done. They fixed it right the first time, without his having to go back. They will get his business from now on.
Recommended
John V. from 8 To 8 Auto Care responded on 01/12/2021 03:09 PM

Thank you Mr. Thompson.  We value and appreciate your business very much.  

John Valverde
President 8 to 8 Inc.
505-832-5057
KM
Kay M.
Moriarty, NM
Subaru Impreza Sedan (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
verified customerVerified Customer
Category: Service
Kay said it was great experience. They are friendly, very knowledgeable and she is happy with the results.
Recommended
HT
Haley T.
Moriarty, NM
Lexus RX 300
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/20/2020
verified customerVerified Customer
Category: Service
Haley said the service was fine but the waiting time was very long.
Recommended
JB
John B.
Edgewood, NM
Ford Police Interceptor
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Category: Service
John said the business did a good job.
Recommended
ST
Sheena T.
Albuquerque, NM
Mazda CX-7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Category: Service
Sheena said the business did their best to help her. The office staff and the mechanics were very nice and helpful.
Recommended
FD
Frances D.
Moriarty, NM
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
verified customerVerified Customer
Category: Service
Frances said they are very courteous and concerned. They gave her a loaner vehicle and even came and picked up her vehicle.
Recommended
AW
Aaron W.
Silver Springs, NV
Mercedes-Benz CLK-Class
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/30/2020
verified customerVerified Customer
Category: Service
Spoke with McClain. He said he was charged $877 and they did not fixed his vehicle. He mentioned when he called that it might be the fuel pump but the woman at the facility told him that they were doing an induction clean up. She told him she was 100 percent certain that this was the issue. On the next day he did take another part and they did installed it at no charged. He did have to fixed the issue himself.
Not Recommended
EM
Evelyn M.
Corona, NM
Subaru Impreza Sedan (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customerVerified Customer
Category: Service
Evelyn said they are genuine about her vehicle and well being. They are proactive about service and pleasant. Also, she highly recommends them.
Recommended
DS
Dan S.
Fallbrook, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020
verified customerVerified Customer
Category: Service
Dan said he had an electrical problem no one could fix, and he was impressed with their response. They went above and beyond normal. It was beyond satisfactory. He wants to give them a pat on the back.
Recommended
KA
Kenny A.
New Mexico
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2020
verified customerVerified Customer
Category: Service
Kenny said the staff got things taken cared of.
Recommended
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