business image

804 Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,278 Reviews)
99

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

Categories
Contact
(804) 893-4043

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
10910 Southlake Ct Suite E Richmond, VA 23236
804 Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,278 Reviews)

KB
Katrina B.
Richmond, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/16/2026
verified customerVerified Customer
Category: Service
Katrina said she has a history with the business and the communication is not great. She said they were not keeping up with her in regards to the vehicle ,she had to call them for updates. She said one time they told her someone would call her back and they never did, the communication was awful. She said they had her vehicle since December, about 3 months, and they couldn't find one of the parts for it. She was very disappointed, they could have told her sooner they couldn't find one of the parts. She decided to get a new vehicle and scraped the old one to the junk yard. She said she would not recommend them because of what happened and will not be doing business with them going forward with her new vehicle.
Not Recommended
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