ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 6 days ago
CAROL K. on 06/18/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism"
their customer service, friendliness, fairness & they stand by their work.
Vehicle: Mitsubishi Lancer
Service Date: 06/16/2012
Review Created: 06/18/2012 04:37 AM
Scott C. on 06/16/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said he doesn't have to have an appointment. He just drops it off and it's ready for him at the end of the day.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/12/2012
Review Created: 06/16/2012
This review was collected via phone interview by Customer Research Inc.
Amy R. on 06/16/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amy said it was really easy to get in and the service was quick.
Vehicle: MINI Cooper
Category: Service
Service Date: 06/12/2012
Review Created: 06/16/2012
This review was collected via phone interview by Customer Research Inc.
Steven W. on 06/16/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven stated this business is great.
Vehicle: Honda Civic
Category: Service
Service Date: 06/12/2012
Review Created: 06/16/2012
This review was collected via phone interview by Customer Research Inc.
Elizabeth M. on 06/16/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Elizabeth said she thought the price was a little high. Other than that every thing is fine.
Vehicle: Honda Civic
Category: Service
Service Date: 06/12/2012
Review Created: 06/16/2012
This review was collected via phone interview by Customer Research Inc.
Evans C. on 06/16/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Evans said he was satisfied.
Vehicle: Honda Civic
Category: Service
Service Date: 06/12/2012
Review Created: 06/16/2012
This review was collected via phone interview by Customer Research Inc.
MICHELE R. on 06/08/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always great service"
I have been a customer at A&A for a number of years and I keep going back because they always offer great service and no hassle repairs. Always open and honest about what is wrong, what will need to be repaired and what has to be repaired. Always give the option of waiting to do repairs if they aren't an immediate concern but will need to be address. Very competitive pricing and extremely knowledgeable staff. Always, always go above and beyond to take the best car of not only your car but you too!
Vehicle: Pontiac Grand Prix
Service Date: 05/07/2012
Review Created: 06/08/2012 08:16 PM
Patty D. on 06/08/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patty said this business was good and quick.
Vehicle: Honda Civic
Category: Service
Service Date: 06/07/2012
Review Created: 06/08/2012
This review was collected via phone interview by Customer Research Inc.
George A. on 06/05/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said the business is personable, honest and they do not beat around the bush. The business fixes his vehicle and it is usually cheaper than the estimate and it is always fixed the first time. He would recommend this business to anyone.
Category: Service
Service Date: 06/01/2012
Review Created: 06/05/2012
This review was collected via phone interview by Customer Research Inc.
Richard P. on 06/02/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said this business changed a tail light on his vehicle and did a good job.
Category: Service
Service Date: 05/31/2012
Review Created: 06/02/2012
This review was collected via phone interview by Customer Research Inc.
Erin C. on 06/01/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erin said the business did not pressure her.
Category: Service
Service Date: 05/30/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.
MARK B. on 05/29/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Savings on Service"
Returned car because of a recurring problem.
A and A replaced a defective ignition coil (insinstalled 5 months ago) under warranty and at no cost to me and inspected and cleaned mass flow unit instead of replacing it at a significantly higher cost.
Vehicle: Audi A6
Service Date: 05/23/2012
Review Created: 05/29/2012 06:02 AM
ANDREW K. on 05/24/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great environment. Great service"
Very nice, clean lobby don't mind waiting while my vehicle is being fixed. Explain issues clear and address solutions without being pushy. Very satisfied.
Vehicle: Mazda 6
Service Date: 05/22/2012
Review Created: 05/24/2012 06:54 AM
Alex L. on 05/16/2012
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Alex said he liked his experience.
Category: Service
Service Date: 05/08/2012
Review Created: 05/16/2012
This review was collected via phone interview by Customer Research Inc.
Amy N. on 05/15/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amy said they got her in and out fast.
Category: Service
Service Date: 05/09/2012
Review Created: 05/15/2012
This review was collected via phone interview by Customer Research Inc.
Paul S. on 05/12/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Paul said although he would like the prices to be lower the service was very good. He has used the business many times in the past and will continue to do so.
Category: Service
Service Date: 05/09/2012
Review Created: 05/12/2012
This review was collected via phone interview by Customer Research Inc.
Phil V. on 05/12/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phil said this business is friendly and quick.
Category: Service
Service Date: 05/09/2012
Review Created: 05/12/2012
This review was collected via phone interview by Customer Research Inc.
SUE L. on 05/11/2012
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Service Delay"
Service was delayed due to alignment equipment breakdown.
Vehicle: Chevrolet Tahoe
Service Date: 04/30/2012
Review Created: 05/11/2012 06:20 AM
Albert G. at A & A Auto Services responded on 05/12/2012
Please accept my deepest apologies for the delay in service due to unforeseen circumstances. Hope that use of one of our free loaner cars made it easier for you. Please remember, that we always have and provide free loaner cars to mitigate your inconvenience so you do not have to wait for your vehicle to be repaired. Thank you A&A Auto Services Service Team
Yash M. on 05/11/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yash said he has never experienced any issues with the business.
Category: Service
Service Date: 05/09/2012
Review Created: 05/11/2012
This review was collected via phone interview by Customer Research Inc.
Jon M. on 05/10/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jon said he had no problems at all.
Category: Service
Service Date: 05/09/2012
Review Created: 05/10/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 481 - 500 of 517 in total