Reviews
BM
Bill M.
Oroville, CA
Dodge Pickup

01/16/2019
Category:
Service
Spoke with Gena. She said she brought her vehicle in and for 2 days they didn't fix her windshield wipers. They said it was done and on her way home it rained and they didn't work. She said her husband will probably still go but she will not.
This review was collected via phone interview by Customer Research Inc.
RA
Rick A.
Oroville, CA
Ford Edge

01/16/2019
Category:
Service
Rick said he went into this business in a hurry and they were able to squeeze him in, and he really appreciated that.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Dale B.
Chico, CA
Toyota Prius

01/08/2019
Great service
Another great service experience
Recommended
DB
Dale B.
Chico, CA
Chevrolet Silverado 1500

01/05/2019
complete inspectoin
My pickup was completely checked when I brought it in for an oil change. Great friendly work.
Recommended
KE
Kendra E.
Chico, CA
Subaru Legacy

12/22/2018
Category:
Service
Kendra said the business is honest and they have completed good work for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Justin L.
California
Honda Civic

12/13/2018
Category:
Service
Justin said the business forgot to change his head and tail lights.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Joel B.
California
Mitsubishi Eclipse

12/13/2018
Category:
Service
Joel said the service was convenient. Everything went smoothly, swift, and he had no hassles.
Recommended
This review was collected via phone interview by Customer Research Inc.
BG
Brian D G.
Chico, CA
Toyota Camry Solara

11/28/2018
Excellent Service!
The service was excellent, as usual, and the cost was very reasonable. Brian G
Recommended
JB
Jim B.
Chico, CA
Ford F-150

11/09/2018
Category:
Service
Jim said they give exceptional service and stand behind it.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Katherine S.
Chico, CA
Lexus RX 350

11/06/2018
Category:
Service
Katherine said the business has excellent service. The staff is helpful and friendly to all and they are nice to their customers.
Recommended
This review was collected via phone interview by Customer Research Inc.
HY
Harry Y.
Chico, CA
Ford F-150

11/02/2018
Maintaining honesty when facing adversity is rare these days. This is an honest shop that cares about its customers.
Whether the job is big or small, A & E has taken the time to give me my options, and has stood by every repair that I have had done. I have a background in automotive service and appreciate the open communication that Daniel and the crew show when it comes to my vehicle. Thanks guys for a job well done. It runs great.
Recommended
LF
Lisa F.
California
Jeep Grand Cherokee

10/31/2018
Category:
Service
Lisa said she was able to be seen in a pinch and everyone was very professional. She stated she thought the prices were fair, and she worked with Daniel in the offices. He was very delightful to work with, as well.
Recommended
This review was collected via phone interview by Customer Research Inc.
RE
Rikki E.
Chico, CA
Dodge Durango

09/28/2018
Category:
Service
Rikki said the quote was fair and the staff was honest and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Rhinnon M.
California
Toyota Tacoma

09/08/2018
Category:
Service
Rhinnon said it took a day or 2 longer than they were expecting.
Recommended
This review was collected via phone interview by Customer Research Inc.
NR
Nancy R.
Magalia, CA
Ford Focus

07/30/2018
Category:
Service
Nancy said the staff at this business were very honest, even though this business could not fix her vehicle they were very informative about what she needed to have done to her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
DC
Donna C.
Chico, CA
Dodge Intrepid

07/28/2018
Category:
Service
Donna said they are great. They always do a beautiful job, and leave her vehicle clean. The service was completed on time.
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
Carl S.
Oroville, CA
Chevrolet Corvette

07/13/2018
Category:
Service
Carl said he's had nothing but good experiences, and will go back and will ask them to complete other work. He's very happy with them, they're very professional, and a joy to do business with. They speak to him on a first name basis, so he feels like the staff are friends. It makes them a little more personable.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
John B.
Oroville, CA
Chevrolet Suburban

07/13/2018
Category:
Service
John said he has gone to this facility a lot and trusts them. He also stated the employees get back to him in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
HC
Holiday C.
Chico, CA
Honda CR-V

07/13/2018
Category:
Service
Holiday said the business knows her and her vehicle. They pay attention, and are competent and prompt with what they do.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Javi M.
Chico, CA
Chevrolet S-10

07/12/2018
Category:
Service
Javi said the staff took care of him and took care of the situation. They got the vehicle fixed and they'll get all of his business for the next few years.
Recommended
This review was collected via phone interview by Customer Research Inc.