Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

581 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


JB
Jim B.
Chico, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Jim said they give exceptional service and stand behind it.
This review was collected via phone interview by Customer Research Inc.

KS
Katherine S.
Chico, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Katherine said the business has excellent service. The staff is helpful and friendly to all and they are nice to their customers.
This review was collected via phone interview by Customer Research Inc.

HY
Harry Y.
Chico, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Maintaining honesty when facing adversity is rare these days. This is an honest shop that cares about its customers.
Whether the job is big or small, A & E has taken the time to give me my options, and has stood by every repair that I have had done. I have a background in automotive service and appreciate the open communication that Daniel and the crew show when it comes to my vehicle. Thanks guys for a job well done. It runs great.

LF
Lisa F.
California
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Lisa said she was able to be seen in a pinch and everyone was very professional. She stated she thought the prices were fair, and she worked with Daniel in the offices. He was very delightful to work with, as well.
This review was collected via phone interview by Customer Research Inc.

RE
Rikki E.
Chico, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Rikki said the quote was fair and the staff was honest and helpful.
This review was collected via phone interview by Customer Research Inc.

RM
Rhinnon M.
California
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Rhinnon said it took a day or 2 longer than they were expecting.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
Magalia, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Nancy said the staff at this business were very honest, even though this business could not fix her vehicle they were very informative about what she needed to have done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
Donna C.
Chico, CA
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Donna said they are great. They always do a beautiful job, and leave her vehicle clean. The service was completed on time.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Oroville, CA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Carl said he's had nothing but good experiences, and will go back and will ask them to complete other work. He's very happy with them, they're very professional, and a joy to do business with. They speak to him on a first name basis, so he feels like the staff are friends. It makes them a little more personable.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Oroville, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
John said he has gone to this facility a lot and trusts them. He also stated the employees get back to him in a timely manner.
This review was collected via phone interview by Customer Research Inc.

HC
Holiday C.
Chico, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Holiday said the business knows her and her vehicle. They pay attention, and are competent and prompt with what they do.
This review was collected via phone interview by Customer Research Inc.

JM
Javi M.
Chico, CA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Javi said the staff took care of him and took care of the situation. They got the vehicle fixed and they'll get all of his business for the next few years.
This review was collected via phone interview by Customer Research Inc.

AS
Amy S.
Chico, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Amy said the staff checked everything out and did not recommend anything which made her feel that they were super honest. The service was great.
This review was collected via phone interview by Customer Research Inc.

OR
Oscar R.
Downey, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Oscar said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Chico, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
David said the staff provided good quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AG
Auria G.
California
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Auria said the business did a good job. They were nice in the office.
This review was collected via phone interview by Customer Research Inc.

AM
Andrea M.
California
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Andrea said the employees were nice people, they treated her well and did a really nice job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

WS
Wendy S.
Chico, CA
GMC Sierra 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Wendy said the business is great.
This review was collected via phone interview by Customer Research Inc.

CB
Charlotte B.
Chico, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Charlotte's husband . He said the service he receives from the business is always good.
This review was collected via phone interview by Customer Research Inc.

QX
Quoa X.
Chico, CA
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Quoa said the service was fast and good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 581 in total