Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

589 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


BM
Bill M.
Oroville, CA
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/16/2019 Category: Service
Spoke with Gena. She said she brought her vehicle in and for 2 days they didn't fix her windshield wipers. They said it was done and on her way home it rained and they didn't work. She said her husband will probably still go but she will not.
This review was collected via phone interview by Customer Research Inc.

RA
Rick A.
Oroville, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Rick said he went into this business in a hurry and they were able to squeeze him in, and he really appreciated that.
This review was collected via phone interview by Customer Research Inc.

DB
Dale B.
Chico, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Great service
Another great service experience

DB
Dale B.
Chico, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
complete inspectoin
My pickup was completely checked when I brought it in for an oil change. Great friendly work.

KE
Kendra E.
Chico, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Kendra said the business is honest and they have completed good work for years.
This review was collected via phone interview by Customer Research Inc.

JL
Justin L.
California
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Justin said the business forgot to change his head and tail lights.
This review was collected via phone interview by Customer Research Inc.

JB
Joel B.
California
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Joel said the service was convenient. Everything went smoothly, swift, and he had no hassles.
This review was collected via phone interview by Customer Research Inc.

BG
Brian D G.
Chico, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Excellent Service!
The service was excellent, as usual, and the cost was very reasonable. Brian G

JB
Jim B.
Chico, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Jim said they give exceptional service and stand behind it.
This review was collected via phone interview by Customer Research Inc.

KS
Katherine S.
Chico, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Katherine said the business has excellent service. The staff is helpful and friendly to all and they are nice to their customers.
This review was collected via phone interview by Customer Research Inc.

HY
Harry Y.
Chico, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Maintaining honesty when facing adversity is rare these days. This is an honest shop that cares about its customers.
Whether the job is big or small, A & E has taken the time to give me my options, and has stood by every repair that I have had done. I have a background in automotive service and appreciate the open communication that Daniel and the crew show when it comes to my vehicle. Thanks guys for a job well done. It runs great.

LF
Lisa F.
California
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Lisa said she was able to be seen in a pinch and everyone was very professional. She stated she thought the prices were fair, and she worked with Daniel in the offices. He was very delightful to work with, as well.
This review was collected via phone interview by Customer Research Inc.

RE
Rikki E.
Chico, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Rikki said the quote was fair and the staff was honest and helpful.
This review was collected via phone interview by Customer Research Inc.

RM
Rhinnon M.
California
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Rhinnon said it took a day or 2 longer than they were expecting.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
Magalia, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Nancy said the staff at this business were very honest, even though this business could not fix her vehicle they were very informative about what she needed to have done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
Donna C.
Chico, CA
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Donna said they are great. They always do a beautiful job, and leave her vehicle clean. The service was completed on time.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Oroville, CA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Carl said he's had nothing but good experiences, and will go back and will ask them to complete other work. He's very happy with them, they're very professional, and a joy to do business with. They speak to him on a first name basis, so he feels like the staff are friends. It makes them a little more personable.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Oroville, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
John said he has gone to this facility a lot and trusts them. He also stated the employees get back to him in a timely manner.
This review was collected via phone interview by Customer Research Inc.

HC
Holiday C.
Chico, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Holiday said the business knows her and her vehicle. They pay attention, and are competent and prompt with what they do.
This review was collected via phone interview by Customer Research Inc.

JM
Javi M.
Chico, CA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Javi said the staff took care of him and took care of the situation. They got the vehicle fixed and they'll get all of his business for the next few years.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 589 in total