A. T. F Tires and Service Center

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

135 Reviews

99% Would Recommend
Latest Review over 3 years ago

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PAUL/JULIE M.
Kaukauna, WI
Nissan Versa
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/16/2014
oil change and tire rotate
My wife Julie had a appointment for oil change and tire rotation on her versa.After a hour and twenty minutes she was able to leave.She has cancer and serve back pain and to wait that long with a appointment was hard on her.Not the first time,once waited over an hour just for a oil change while you knew we were waiting,with an appointment
Aaron P. from A. T. F Tires and Service Center responded on 09/17/2014

I apologize that we did not meet your expectations, I reviewed the staff and when your car was here and completed with our camera system. We let her know the car was completed in 50 minutes, Julie was busy talking to another customer for another 15 minutes about knitting before she came to get checked out. I thought we did pretty good for a tire rotation that added a oil change. Please contact us if you have any questions.
Again, Sorry we did not meet your expectations
Aaron


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