98% Would Recommend
Latest Review 3 days ago
Elroy B. on 02/16/2018
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"the work of Ability"
I have used Ability Automotive for more than 15 years and I have always been more than satisfied with their work
Vehicle: Ford Explorer
Service Date: 02/14/2018
Review Created: 02/16/2018 11:24 AM
SHAD P. on 02/13/2018
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"Best of show!"
Brian and Ray have been on my "A" list for several years now.. their level of a dedication and accuracy I believe is far above many competitors. I have always been treated fairly given a fair price and never been made to wait. In extreme emergencies I have dropped my vehicle off in the middle of the night, thrown the keys in an envelope and stuff them through the Bay door on several occasions and have never had the experience of having to wonder for very long what is wrong with my vehicle! Top notch ,grade A ,professionals.. I recommend ability automotive to all of my friends and family with confidence... And by the way I am a mechanic myself
Vehicle: Chevrolet Pickup
Service Date: 02/09/2018
Review Created: 02/13/2018 07:45 AM
Angel W. on 02/10/2018
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Angel said she had a great experience. The staff were good people and provided good customer service. She appreciated their good work.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 01/23/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Robert K. on 02/06/2018
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Robert said the business provides great customer service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Spike W. on 02/05/2018
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Spike said the service is great. He's been a long time customer.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/23/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Landon T. on 02/03/2018
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Landon said the overall service is good.
Vehicle: Jeep Commander
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Lynn H. on 01/22/2018
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Lynn said Brian took great care of him and he can trust them with his vehicle.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 01/17/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Terry M. on 01/13/2018
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Terry said the service was friendly, with Brian and the staff making an outstanding effort to meet his needs.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Steven B. on 01/13/2018
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Steven said he had a great service experience at this business. He appreciated how honest staff were. They did a good job letting him know what was wrong with his vehicle.
Vehicle: Mitsubishi Montero Sport
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Kevin G. on 01/10/2018
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Kevin said the staff really nailed the problems when he brought his vehicle to this business for service. They repaired everything the first time. They were quick. He appreciated that they didn't overcharge him. Ryan did a great job.
Vehicle: Ford F-150
Category: Service
Service Date: 12/27/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Abraham R. on 01/08/2018
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Abraham said he called Brian and told him the problem with his vehicle. He was told to bring it in. The repairs were done fast and the service was great.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 01/04/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Judy J. on 01/06/2018
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Judy said the staff members know what they are doing.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Terry S. on 01/05/2018
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Terry said the business is best.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Liz L. on 01/05/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Liz said she was very unhappy that staff charged her for diagnostic fees at this business. She drove her vehicle there, but it failed to start in their parking lot when she tried to pick it up. They were incorrect about the reason it would not start. She stated she was upset she had to have it towed to another facility for service. She was happy that staff were friendly.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 01/02/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Tom H. on 01/03/2018
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Tom said he has been to this business before.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Wing C. on 12/29/2017
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Wing said she was very happy with the good service staff performed on her vehicle.
Vehicle: Toyota Previa
Category: Service
Service Date: 12/20/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Joel W. on 12/29/2017
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Joel said this business did good work but he had a little bit of a wait.
Vehicle: Saturn SL2
Category: Service
Service Date: 12/21/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Michael F. on 12/27/2017
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Michael said the service was simple and honest.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 12/18/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Brent B. on 12/27/2017
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Brent said the staff was pleasant and did a good job.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 12/20/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Eric A. on 12/13/2017
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Eric said he recommends the business for service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 12/07/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
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