Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 412 Reviews )

98% Would Recommend
Latest Review over 1 year ago

Reviews


KN
Kim N.
Utah
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014 Category: Service
Kim said she has been going to this business for years and they have always taken care of her.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

PC
Paul C.
Utah
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014 Category: Service
Paul said the business is good. He is a personal friend of Brian. Brian always takes care of him well. They have good prices.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JQ
Jane Q.
Utah
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2014 Category: Service
Jane said the business is local. They do great work. They are certified. They have a good sense of humor.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JP
Jeannie P.
Taylorsville, UT
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2014 Category: Service
Jeannie said this business is honest, fair and friendly. They did not try to talk her into doing more than what was needed. They are good at what they do.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2014

Honesty is what we are all about while fixing others vehicles. We are so glad you could see that while visiting us. Thank you so much for taking the time to review our business. We hope to see you in the future whenever work is needed on your car.
Brian Pierce
Shop Owner
801-263-9704

ES
Edgar S.
Utah
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Edgar said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2014

Thank you so much for taking the time to write a review on our business. Dont forget to check out our website and social networks for awesome deals in the future.

Brian Pierce
Shop Owner
801-263-9704

FW
Fes W.
Utah
Mercedes-Benz Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014 Category: Service
Fes said this business was professional and he is satisfied with their work.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2014

So happy to hear you were satisfied with the work our business provided. we hope to see you in the future whenever work is needed on your vehicle.

Brian Pierce
Shop Owner
801-263-9704

JF
JOHN F.
Salt Lake City, UT
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2014
Straightforward
I appreciate how straightforward Ability Auto is in keeping me informed as to my car's repairs.
Brian P. from Ability Automotive responded on 08/15/2014

Thank you so much for taking the time to write a review on our business. Dont forget to check out our website and social networks for awesome deals in the future.

Brian Pierce
Shop Owner
801-263-9704

MP
Matt P.
Holladay, UT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2014 Category: Service
Matt said the business did exactly what he asked of them in a timely and reasonable manner.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JS
Jeff S.
Utah
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2014 Category: Service
Jeff said they did everything well with no problems. They got him in and out when he was in a bind for time.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

MR
Matthew R.
Utah
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Matthew said this business is super honest. He had taken his vehicle in for an alignment. Before he took the vehicle in, the ASB light would go on and off. When they were doing the alignment, the light ended up going on, and they called him to let him know that it happened. They told him they were not sure if they did it or not. He appreciates that they were honest and called him.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

DP
Donna P.
Taylorsville, UT
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Donna said this business did what they were supposed to do in a timely manner. They were very courteous and did a great job.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

AG
Aaron G.
Utah
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Aaron said this business did what he asked them to do and he did not have any trouble.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

GH
Greg H.
Salt Lake City, UT
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Greg said they did everything they said they were going to do.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JR
Justin R.
South Jordan, UT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Justin said the staff at this business is very nice. They kept in touch with him while he was out of town to let him know the status of the repairs. When he came back, the vehicle was done and ready to go. He stated he feels he can really trust this facility with all his repair needs. He has been to this business a few times and the first time he went for service, they did a very good job at figuring out a very complex electrical problem. They also gave him advice on how to do maintain his vehicle, and he is very appreciative of that.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

CM
Craig M.
Kearns, UT
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Craig said this business has great customer service.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

BS
Beth S.
Soldotna, AK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2014
ability
I recently got my oil change and struts done at ability it was awesome service the techs tell you whats wrong and get it done fast. I will be taking my car back there when needed.
Brian P. from Ability Automotive responded on 08/27/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

JF
JOHN F.
Salt Lake City, UT
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2014
Ability Does Quality Work
I have never been disappointed in Ability Auto because I feel like they are honest, keep me updated, and have reasonable prices for the work they do.
Brian P. from Ability Automotive responded on 06/30/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once  in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

TT
Tyler T.
Utah
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Service
Tyler said the personnel were really good.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 06/30/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

TB
Ted B.
Utah
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Service
Ted said this business takes care of him and has fair pricing.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 06/30/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704

CM
Cody M.
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014 Category: Service
Cody said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 06/30/2014

Thank you so much for taking the time to write a review on our business. We are always trying our hardest to let customers know whats going on with their vehicles. We look forward to helping you with your vehicle in the future. Be sure to check out our website every once in a while for coupons. :)

Brian Pierce
Shop Owner
801-263-9704