Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

96 Reviews

100% Would Recommend
Latest Review over 4 years ago

Reviews


HL
Hiedi L.
Connecticut
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2014 Category: Service
Heidi said they were very friendly. They were confident and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DR
Donna R.
Northampton, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2014 Category: Service
Donna said this was the second time she has been to this facility and both times they have been really, really helpful. They are accommodating and got her vehicle turned around really quick.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
East Granby, CT
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2014 Category: Service
Tom said the facility was very responsive to his needs.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Suffield, CT
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2014 Category: Service
Spoke with Joann. She said she has used this business before.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Granby, CT
Chevrolet TrailBlazer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/02/2014 Category: Service
Mark said he had to bring the vehicle back because the service was not done right.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
Connecticut
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013 Category: Service
Charles said the vehicle is ready in a day. He received a ride to the loaner vehicle company.
This review was collected via phone interview by Customer Research Inc.

GS
Ghassan S.
Windsor, CT
Mazda Protege
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2013 Category: Service
Ghassan said the business wanted to charge $35 just to switch a tire but he thought that was too expensive. They were willing to drop the price to $25 so he had the service done. The people at the business are nice and the service is good but they are a little expensive.
This review was collected via phone interview by Customer Research Inc.

DS
Duke S.
Suffield, CT
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2013 Category: Service
Duke said it has been really great and they are super people along with being courteous.
This review was collected via phone interview by Customer Research Inc.

PM
Phil M.
Windsor Locks, CT
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2013 Category: Service
Phil said he was in a pinch and Tom, the manager and owner, took care of him right away. He was able to get the tires and have them installed for a fair price. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Windsor Locks, CT
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2013 Category: Service
Michael said this is a great business to service vehicles.
This review was collected via phone interview by Customer Research Inc.

KR
Kyle R.
Windsor Locks, CT
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2013 Category: Service
Kyle said the service was fast, fair priced, and they did not rip him off.
This review was collected via phone interview by Customer Research Inc.

CC
Carl C.
Windsor, CT
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2013 Category: Service
Carl said they are great at this business.
This review was collected via phone interview by Customer Research Inc.

HH
Harley H.
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2013 Category: Service
Harley said he recommends their good service all the time.
This review was collected via phone interview by Customer Research Inc.

OW
Owen W.
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2013 Category: Service
Owen said this is the most responsive business he has dealt with in awhile.
This review was collected via phone interview by Customer Research Inc.

DG
Devon G.
Connecticut
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2013 Category: Service
Devon said everyone was extremely nice. He said it took a long time to hear back from them. They might have broken the inside door handle and his stereo is not working. He said he would definitely recommend them to others because they did good work.
This review was collected via phone interview by Customer Research Inc.

BY
Bonnie Y.
East Windsor, CT
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2013 Category: Service
Bonnie said the facility is better than most other places and they are as honest as mechanics come. The diagnosis was accurate, but she is wondering why the passenger's side taillight that does not work did not get caught when the vehicle was repaired.
This review was collected via phone interview by Customer Research Inc.

JG
Judy G.
Windsor, CT
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2013 Category: Service
Judy said she has been to the business four or five times. They have a convenient location. They drive her to and from work while work is being performed on her vehicle. She has noticed a squeaky noise and will be contacting the business about it. She is disappointed they no longer deal with Triple A but still mentioned they are great.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2013 Category: Service
Dan said he has dealt with the business for years and they are always very good.
This review was collected via phone interview by Customer Research Inc.

MK
Marge K.
Windsor Locks, CT
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2013 Category: Service
Spoke with Bobbie. She said this business had her vehicle for four days. She had to run out and pick up a prescription.They didn't have a loaner vehicle for her to use. She said it was a time sensitive issue.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Windsor Locks, CT
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2013 Category: Service
Dave said everything was done and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 96 in total