Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

514 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


BH
Bill H.
Connecticut
Subaru Legacy
Verified Customer
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11/13/2018 Category: Service
Bill said they are very thorough. They do not leave a mess. Also their price is reasonable.
This review was collected via phone interview by Customer Research Inc.

BM
Brei M.
East Hartford, CT
Mazda Mazda5
Verified Customer
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11/01/2018
Great service!
I've heard great things for awhile, so I finally got my car in for routine stuff. They were so nice, quick and professional! I've finally found a trusted mechanic again!

MS
Matt S.
Enfield, CT
Toyota Matrix
Verified Customer
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11/01/2018
The best
I’ve been a customer for at least twenty years. Burhoe’s strives to help their customers. Honestly.

VP
Victor P.
East Granby, CT
Toyota Tundra
Verified Customer
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10/30/2018 Category: Service
Victor said the service was great and the staff took him in without an appointment, right away.
This review was collected via phone interview by Customer Research Inc.

CH
Cindy H.
Bloomfield, CT
Honda Pilot
Verified Customer
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10/14/2018
Grand Marquis
We dropped the car off after hours, feeling confident that Charlie and company would do what needed to be done so that my son, Ryan, could get back on the road as soon as possible. Great service great attitudes, always friendly and helpful

Verified Customer
South Glastonbury, CT
Lexus GX 460
Verified Customer
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10/12/2018
Excellent Service
Had a great first experience at this garage. Very honest and communicative about my brake repair. Knowledgeable with great customer service. Will be back!

CL
Chip L.
Windsor, CT
Lincoln LS
Verified Customer
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10/09/2018 Category: Service
Chip said he has been going there for years. They always do right by him.
This review was collected via phone interview by Customer Research Inc.

DS
Daren S.
Tampa, FL
Jeep Grand Cherokee
Verified Customer
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10/02/2018
Helpful and Reasonably priced
My jeep required immediate service for a broken part - Front CV broke free from driveshaft; not good on the highway!
The guys here were helpful and reasonable. They worked with me every step of the way and went above/beyond what they were expected to in order to provide me solid service. The new part is in and working great.
I would recommend these guys for several reasons but if nothing else, I felt they were fair and genuinely willing to help me.

RA
Rob A.
Somers, CT
Ford F-150
Verified Customer
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09/29/2018
Completed the work perfectly
Highly recommend

BW
Bill W.
Windsor, CT
Chrysler Town & Country
Verified Customer
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09/29/2018
ALWAYS A GOOD EXPERIENCE
THIS IS MY 6 TH OR 7TH VISIT TO BURHOES AND IT IS ALWAYS A GREAT EXPERIENCE. .THEY ARE HELPFUL AND FAST AND FRIENDLY. ON TWO OCCASIONS THE FIXED SOMETHING RATHER THAN BUY A WHOLE UNIT AND JUST REPLACE EVERYTHING.INSTEAD THEY FIXED WHAT NEEDED TO BE FIXED SAVING A LOT OF MONEY COMPARED OTHER AUTO REPAIR SHOPS ESTIMATES. IN SHORT THEY FIX THINGS NOT JUST PART RE-PLACERS. A RARE AND WELCOME THING IN THIS DAY. BILL WISE

JY
Joanne Y.
Windsor, CT
Honda Accord Cpe
Verified Customer
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09/28/2018
Another successful trip to the mechanics
Burhoes is great. Charlie always calls to tell me if he finds any surprises with our older vehicles. He recommends maintenance we need, and tells us the maintenance we can safely postpone. My cars are old and run well, thanks to their successful guidance.

EG
Ed G.
Bloomfield, CT
Lexus RX 400h
Verified Customer
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09/28/2018
Service
Charlie and his people are great diagnosticians.they are efficient and easy to work with.

BC
Bob C.
Windsor, CT
Ford Escape
Verified Customer
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09/28/2018 Category: Service
Bob said the staff did a good job and he trusts them.
This review was collected via phone interview by Customer Research Inc.

JH
Jaffar H.
Windsor, CT
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jaffar said this business had excellent communication and he was very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Bloomfield, CT
Ford Econoline Wagon
Verified Customer
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09/28/2018 Category: Service
Ron said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Windsor, CT
Chrysler Sebring
Verified Customer
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09/23/2018
Car repair and service
These folks are the real deal They do quality work at fair prices. The owners know you by name and go out of thier way to insure a great experience. They inform you and try to come up with the best price for the work you need done. The best part is that they know how to fix things instead of just replacing parts. This is my fourth visit and they are consistantly heads above the rest Bill Wise
Charles B., Owner from Burhoe's Automotive Service Center responded on 09/26/2018

Thanks for the great review Bill ! Im happy we have been able to help. 


SK
Suzi K.
East Windsor, CT
Chevrolet TrailBlazer
Verified Customer
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09/20/2018
Great Customer Service
Burhoe’s is top notch for all of our vehicle needs. Thank you so much!
Charles B., Owner from Burhoe's Automotive Service Center responded on 09/26/2018

Thanks Suzi, I hope the Heat is working good this winter. 


JB
Joe B.
Enfield, CT
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Joe said he had a unique job and this business was the only one willing to take it on. He was happy with them.
This review was collected via phone interview by Customer Research Inc.
Charles B., Owner from Burhoe's Automotive Service Center responded on 09/26/2018

Thanks Joe, The first lifted Corolla we have done ! I hope youre happy with it. 


SS
Steven S.
Belchertown, MA
Ford Edge
Verified Customer
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09/18/2018 Category: Service
Steven said the service was easy. The service price was right.
This review was collected via phone interview by Customer Research Inc.

SM
Steven M.
Manchester, CT
Chevrolet S-10
Verified Customer
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09/17/2018 Category: Service
Steven said that the place went above and beyond, had good communication and got the job done correctly. He has no worries now.
This review was collected via phone interview by Customer Research Inc.
Charles B., Owner from Burhoe's Automotive Service Center responded on 09/19/2018

Thanks as always Steve, we will keep the fleet in good order for ya !