Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(660 Reviews)

99% Would Recommend
Latest Review 1 day ago

Reviews


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Dave S.
Coventry, CT
Toyota Tacoma
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2020
Great service and Charlie is very friendly and accommodating
I have had a few instances where I needed to bring my vehicle in on short notice due to the nature of the problem. Charlie has been great at squeezing me in and taking care of me.

JF
John F.
East Granby, CT
Subaru Forester (Natl)
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2020
The problem returned
The problem is the TPMS warning light. You reset the system and the light went out. It came back on a few miles later. Will call to see if you recommend a trip to the dealer. Hope not.

VT
Vezoto T.
Windsor, CT
Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2018 Category: Service
Vezoto said the employees were friendly. They were knowledgeable. They were efficient. They provided good service.

AR
Andrew R.
Connecticut
Ford Escape
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2018 Category: Service
Andrew said the staff provided prompt, efficient, service.

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Dennis P.
Connecticut
Subaru Outback
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2018 Category: Service
Dennis said the service was very good. The staff advised him on several things that he needed done.

BS
Brian S.
Bloomfield, CT
Jeep Grand Cherokee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2017 Category: Service
Brian said, as far as he can tell, everything is fine.

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Peter D.
Southwick, MA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2017
FAST and Friendly service. Everything explained in english, not carlish.
The only thing that confuses me is the charge for Shop Supplies. Drove the price up almost 10%?
Charles B., Owner from Burhoe's Automotive Service Center responded on 08/08/2017

Thank you for the good review, I hope the check engine light is staying off. The shop supplies charge is there on all invoices to cover the cost on supplies used during repair work. Smoke detection fluid for Evap system testing, hardware, penatrating oils, waste disposal, ect... The most important part of my job is to make sure you are 100 percent satisfied with us,so if you have any questions or concerns about the repairs or billing Let me know. 
Thank you   Charlie Burhoe


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Steven A.
Manchester, CT
Honda Prelude
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2017 Category: Service
Steven said the business was good, but they could have been cheaper.

KD
Karla D.
Windsor, CT
Acura TL
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/31/2017 Category: Service
Karla said the service was good.

MJ
Marvin J.
Connecticut
Honda Accord
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2016 Category: Service
Marvin said everything is running great. They were timely and punctual.

JH
Joe H.
Bloomfield, CT
Dodge Dakota
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2016 Category: Service
Joe said there wasn't anything wrong with his vehicle. They checked it out and told him to return if he started to have any trouble. They were super nice.

KR
Kurt R.
Connecticut
Volkswagen GTI
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2016 Category: Service
Kurt said his overall experience was good.

BL
Bob L.
West Suffield, CT
Chrysler LHS
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2016 Category: Service
Spoke with Mike. He said he still has the same problem and it was not fixed. He has to return to the business. He has already contacted them. They were good to work with.

JM
Jacklin M.
Bloomfield, CT
Subaru Forester
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2016 Category: Service
Jacklin said they did a great job. It just cost more than she thought it would.

SB
Sean B.
Enfield, CT
Chevrolet Suburban
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2016 Category: Service
Sean said this business is expensive.