Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

600 Reviews

100% Would Recommend
Latest Review about 9 hours ago

Reviews


VT
Vezoto T.
Windsor, CT
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Vezoto said the employees were friendly. They were knowledgeable. They were efficient. They provided good service.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
Connecticut
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Andrew said the staff provided prompt, efficient, service.
This review was collected via phone interview by Customer Research Inc.

DP
Dennis P.
Connecticut
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Dennis said the service was very good. The staff advised him on several things that he needed done.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Bloomfield, CT
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Brian said, as far as he can tell, everything is fine.
This review was collected via phone interview by Customer Research Inc.

PD
Peter D.
Southwick, MA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2017
FAST and Friendly service. Everything explained in english, not carlish.
The only thing that confuses me is the charge for Shop Supplies. Drove the price up almost 10%?
Charles B., Owner from Burhoe's Automotive Service Center responded on 08/08/2017

Thank you for the good review, I hope the check engine light is staying off. The shop supplies charge is there on all invoices to cover the cost on supplies used during repair work. Smoke detection fluid for Evap system testing, hardware, penatrating oils, waste disposal, ect... The most important part of my job is to make sure you are 100 percent satisfied with us,so if you have any questions or concerns about the repairs or billing Let me know. 
Thank you   Charlie Burhoe


SA
Steven A.
Manchester, CT
Honda Prelude
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Steven said the business was good, but they could have been cheaper.
This review was collected via phone interview by Customer Research Inc.

KD
Karla D.
Windsor, CT
Acura TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2017 Category: Service
Karla said the service was good.
This review was collected via phone interview by Customer Research Inc.

MJ
Marvin J.
Connecticut
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2016 Category: Service
Marvin said everything is running great. They were timely and punctual.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Bloomfield, CT
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Joe said there wasn't anything wrong with his vehicle. They checked it out and told him to return if he started to have any trouble. They were super nice.
This review was collected via phone interview by Customer Research Inc.

KR
Kurt R.
Connecticut
Volkswagen GTI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2016 Category: Service
Kurt said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
West Suffield, CT
Chrysler LHS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2016 Category: Service
Spoke with Mike. He said he still has the same problem and it was not fixed. He has to return to the business. He has already contacted them. They were good to work with.
This review was collected via phone interview by Customer Research Inc.

JM
Jacklin M.
Bloomfield, CT
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2016 Category: Service
Jacklin said they did a great job. It just cost more than she thought it would.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Enfield, CT
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2016 Category: Service
Sean said this business is expensive.
This review was collected via phone interview by Customer Research Inc.

GS
Glenn S.
Connecticut
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2015 Category: Service
Glenn said this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

PJ
Peter J.
Rocky Hill, CT
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2015 Category: Service
Peter said they were honest but they were expensive.
This review was collected via phone interview by Customer Research Inc.

GK
Grant K.
Windsor, CT
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2015 Category: Service
Grant said this business did a fine job providing service for his vehicle. He has been using them for many years and he appreciate all the work they have done for him.
This review was collected via phone interview by Customer Research Inc.

VP
Vaishali P.
Windsor, CT
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2015 Category: Service
Vaishali said the business provides the best service.
This review was collected via phone interview by Customer Research Inc.

GC
Glenn C.
Mercedes-Benz C350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2014 Category: Service
Glenn said they had the vehicle ready on time and it was working. The maintenance warning light turned on again because they forgot to reset it.
This review was collected via phone interview by Customer Research Inc.

JT
Jay T.
Windsor, CT
Volvo XC70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2014 Category: Service
Jay said they did a good job on the vehicle and they were very fair.
This review was collected via phone interview by Customer Research Inc.

PV
Paula V.
Windsor, CT
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2014 Category: Service
Paula said they are not perfect but come pretty close.
This review was collected via phone interview by Customer Research Inc.