Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

400 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


FV
Francesca V.
California
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Francesca said the business is excellent and provides great customer service. She said they are very up front with the pricing for their services and they do good work.
This review was collected via phone interview by Customer Research Inc.

LB
Lisa B.
Albany, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Lisa said the staff at this business were really nice. The prices were good, and her vehicle is working well.
This review was collected via phone interview by Customer Research Inc.

SS
Samir S.
Concord, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Samir said the business has good prices and customer service.
This review was collected via phone interview by Customer Research Inc.

MK
Meziane K.
Oakland, CA
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Meziane said that the service was great.
This review was collected via phone interview by Customer Research Inc.

ST
Sarah T.
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018
X5 Drama
We greatly appreciate the effort Ace Auto Care made to diagnosis our X5. They worked for a week trying to diagnosis the problem. They helped us get it on the tow truck which was a process. We recommend Ace Auto - they're always friendly and easy to work with.

BD
Bill D.
Lafayette, CA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Bill said everything went well and he will be back.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Lafayette, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
The best of the best
If you are looking for expertise and honesty for your auto repair along with transparency and reasonable pricing, Ace fulfills all your expectations and more. Their master mechanic is indeed a Master. I have used them for major mechanical as well as regular service on all three of my cars and the work is of the highest of standard.

NK
Nick K.
California
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Nick said that the business was great.
This review was collected via phone interview by Customer Research Inc.

TH
Tonya H.
Walnut Creek, CA
Volvo V50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
They go the extra nine yards every time!
They are always super helpful and let you know exactly what they are doing and how much it is going to cost.

MB
Melissa B.
Lafayette, CA
Subaru Legacy (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Melissa said that the business was really helpful and she felt like they treated her fairly and gave her a really great deal.
This review was collected via phone interview by Customer Research Inc.

LC
Leslie C.
Oakland, CA
Volvo 960
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Leslie said this business is thorough, friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Concord, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
David said the staff and service were great. He stated the work was timely, the staff was very personable and he enjoyed his experience.
This review was collected via phone interview by Customer Research Inc.

SS
Sasan S.
Martinez, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Sasan said this business is timely, professional and they have good prices.
This review was collected via phone interview by Customer Research Inc.

CH
Casey H.
Walnut Creek, CA
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Casey. She said they were fast and made it easy.
This review was collected via phone interview by Customer Research Inc.

MR
Mujeeb R.
Pleasant Hill, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Mujeeb said the customer service was very professional. The staff was able to get the repair done on time and the problem resolved the first time around. The staff is very awesome.
This review was collected via phone interview by Customer Research Inc.

FV
Francesca V.
California
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Francesca said this business is the best. The employees are very honest and do a fantastic job. Colton is the best. This facility is very well respected within the community.
This review was collected via phone interview by Customer Research Inc.

JL
Justin L.
Clayton, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Justin said he had no issue with the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Leandro, CA
Lexus RX 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
Dear lamps
I will be checking my phone. Wife says light in front and inside isn't working iō

TS
Tempel S.
CA
Chevrolet RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
1989 Chevy Van RVo
My RV failed smog, so I took it to Ace to be reserected. I feared the 30 year old RV might have started its eventual decline, yet Ace brought it back to life. Great job. So grateful.

GI
Grace I.
California
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Grace said the service was prompt.
This review was collected via phone interview by Customer Research Inc.

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