Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

376 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago

Reviews


SL
Sangmin L.
Lafayette, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Sangmin said the staff were very kind and got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

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Sawyere L.
Moraga, CA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Sawyere said he had a great experience. They found the solution quickly, easily, and in a cost efficient manner.
This review was collected via phone interview by Customer Research Inc.

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Chris F.
Moraga, CA
Mercedes-Benz S430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
They are honest
I appreciate their honesty. My car is old with a lot of miles. They know me by my first name when I call. They are advising me to get a new car and even what car to get knowing i keep my cars for many years. Over the years they have always recommended the less expensive option first before replacing a larger more expensive option. Great guys, and friendly!

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Rick D.
Walnut Creek, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Rick said the service was good and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

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Andre T.
Vallejo, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Andre said the employees were friendly. They were knowledgeable. They provided great service.
This review was collected via phone interview by Customer Research Inc.

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Marla W.
San Ramon, CA
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Marla said the staff took care of what was asked, and went above and beyond, fixing other things too.
This review was collected via phone interview by Customer Research Inc.

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Eric L.
Lafayette, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Eric said this business had great service and reasonable prices.
This review was collected via phone interview by Customer Research Inc.

EM
Erin and Kizzar M.
Lafayette, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2018
Do Not Go Here!!
I brought my Audi A4 in for brake light on, needing rear calipers and pads. Ace auto told me that they didn’t believe that was the problem, so I spent almost $900 on two brake modules they said the car needed and left my car there for over a week to get the repairs done. Well I was super happy when the car got home and went to drive it a couple days later and the brake light came back in and a new light saying that the car needed brake pads. I have called the shop and left a message and now they will not return my call.. very disappointing with all the great reviews they have, I really thought this was going to be a great Trustworthy shop. Just another shop Ripping people off:(

HV
Heath V.
Lakewood, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Heath said this business did what they had to do. They were friendly. He had them check out a vehicle he was going to buy and they were thorough with it.
This review was collected via phone interview by Customer Research Inc.

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Elliott L.
Walnut Creek, CA
Lexus ES 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Elliot said the repair this time didn't quite work. They fixed one of the windows and it goes up, but then it goes right back down. He has already recommended this business. He stated he likes the father at this place.
This review was collected via phone interview by Customer Research Inc.

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Zack L.
Lafayette, CA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Zach said he felt that the staff gave him a good deal and that they were honest.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Lafayette, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Ace Auto Care is great
The folks at Ace Auto Care are knowledgeable, accommodating, flexible, personable, and reasonable! I recommend them highly.

ES
Edress S.
California
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Edress said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Warren H.
Lafayette, CA
Jeep CJ7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Warren said the business gets the job done and is honest.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
California
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Patrick said the service was great at this business. The staff was very professional.
This review was collected via phone interview by Customer Research Inc.

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Craig N.
Lafayette, CA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Spoke with Tracy. She said there were no issues. Both times when she called to initiate service, the staff was extremely friendly, and she appreciates it.
This review was collected via phone interview by Customer Research Inc.

MA
Mohammad A.
Walnut Creek, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Mohammad said this facility is a good place and they have good people, they are on time, they are not expensive, they have good manners and good customer service.
This review was collected via phone interview by Customer Research Inc.

PD
Phoebe D.
Lafayette, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Phoebe said her experience was easy.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Moraga, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Matt said the business was very quick to service the vehicle. They were straight forward and fair with the pricing.
This review was collected via phone interview by Customer Research Inc.

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Pat L.
Lafayette, CA
Audi S4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Pat said the staff was really great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 376 in total