Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

388 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 13 days ago

Reviews


SS
Sasan S.
Martinez, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Sasan said this business is timely, professional and they have good prices.
This review was collected via phone interview by Customer Research Inc.

CH
Casey H.
Walnut Creek, CA
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Casey. She said they were fast and made it easy.
This review was collected via phone interview by Customer Research Inc.

MR
Mujeeb R.
Pleasant Hill, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Mujeeb said the customer service was very professional. The staff was able to get the repair done on time and the problem resolved the first time around. The staff is very awesome.
This review was collected via phone interview by Customer Research Inc.

FV
Francesca V.
California
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Francesca said this business is the best. The employees are very honest and do a fantastic job. Colton is the best. This facility is very well respected within the community.
This review was collected via phone interview by Customer Research Inc.

JL
Justin L.
Clayton, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Justin said he had no issue with the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Leandro, CA
Lexus RX 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
Dear lamps
I will be checking my phone. Wife says light in front and inside isn't working iō

TS
Tempel S.
CA
Chevrolet RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
1989 Chevy Van RVo
My RV failed smog, so I took it to Ace to be reserected. I feared the 30 year old RV might have started its eventual decline, yet Ace brought it back to life. Great job. So grateful.

GI
Grace I.
California
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Grace said the service was prompt.
This review was collected via phone interview by Customer Research Inc.

ST
Sam T.
Orinda, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Sam said overall they are really helpful and fast.
This review was collected via phone interview by Customer Research Inc.

BW
Brandon W.
California
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Brandon said the service was quick. The pricing was good. They were very helpful with the research.
This review was collected via phone interview by Customer Research Inc.

JL
Javier L.
Alamo, CA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Javier said they are personable, they explain what is going on, and they are honest.
This review was collected via phone interview by Customer Research Inc.

LC
Lori C.
California
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Lori said that this business was just incredible. The customer service was outstanding and she would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

SL
Sangmin L.
Lafayette, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Sangmin said the staff were very kind and got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

SL
Sawyere L.
Moraga, CA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Sawyere said he had a great experience. They found the solution quickly, easily, and in a cost efficient manner.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
Moraga, CA
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
They are honest
I appreciate their honesty. My car is old with a lot of miles. They know me by my first name when I call. They are advising me to get a new car and even what car to get knowing i keep my cars for many years. Over the years they have always recommended the less expensive option first before replacing a larger more expensive option. Great guys, and friendly!

RD
Rick D.
Walnut Creek, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Rick said the service was good and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

AT
Andre T.
Vallejo, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Andre said the employees were friendly. They were knowledgeable. They provided great service.
This review was collected via phone interview by Customer Research Inc.

MW
Marla W.
San Ramon, CA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Marla said the staff took care of what was asked, and went above and beyond, fixing other things too.
This review was collected via phone interview by Customer Research Inc.

EL
Eric L.
Lafayette, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Eric said this business had great service and reasonable prices.
This review was collected via phone interview by Customer Research Inc.

EM
Erin and Kizzar M.
Lafayette, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2018
Do Not Go Here!!
I brought my Audi A4 in for brake light on, needing rear calipers and pads. Ace auto told me that they didn’t believe that was the problem, so I spent almost $900 on two brake modules they said the car needed and left my car there for over a week to get the repairs done. Well I was super happy when the car got home and went to drive it a couple days later and the brake light came back in and a new light saying that the car needed brake pads. I have called the shop and left a message and now they will not return my call.. very disappointing with all the great reviews they have, I really thought this was going to be a great Trustworthy shop. Just another shop Ripping people off:(

Displaying Review 1 - 20 of 388 in total