Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

359 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 10 days ago

Reviews


PD
Phoebe D.
Lafayette, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Phoebe said her experience was easy.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Moraga, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Matt said the business was very quick to service the vehicle. They were straight forward and fair with the pricing.
This review was collected via phone interview by Customer Research Inc.

PL
Pat L.
Lafayette, CA
Audi S4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Pat said the staff was really great.
This review was collected via phone interview by Customer Research Inc.

AA
Ali A.
California
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Ali said he was very happy with the great service. The employees were super, friendly and did a great job. He has nothing but good things to say about this business.
This review was collected via phone interview by Customer Research Inc.

RB
Regan B.
California
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Regan said the staff are polite, helpful, nice, and fast. She trusts them.
This review was collected via phone interview by Customer Research Inc.

SA
Shonda A.
Orinda, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Shonda said she came in unexpectedly because of an issue with her vehicle, the staff were very nice and let her stay. They did what needed to be done and did not try to do a lot of extra things.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Lafayette, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
James said the staff provided good customer service. They were nice and helpful. The service was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

GT
Ghizal T.
Moraga, CA
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ghizal said the service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

RL
Ronnie L.
Rocklin, CA
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Ronnie said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
Joseph P.
Walnut Creek, CA
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Joseph said the staff were very fast.
This review was collected via phone interview by Customer Research Inc.

JA
Julian A.
California
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Julian said the staff was trustworthy and transparent.
This review was collected via phone interview by Customer Research Inc.

TR
TAMARA R.
Lafayette, CA
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
IN GOOD HANDS
The feeling of complete trust in someone to take care of the things that are important to me is priceless. I love my car, and I want it to perform well and last a long time. I need to be able to trust and rely on someone to do what I don't know how to do myself. I have found that in Ace Auto Care. I love knowing that they will always do their finest work at a fair price and in a timely manner. It feels like they truly care. Thanks to you, all the guys at Ace.

SM
Shawn M.
Walnut Creek, CA
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Shawn said the staff was patient, and pleasant to work with. He had a good experience overall.
This review was collected via phone interview by Customer Research Inc.

AG
Ally G.
Oakland, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Ally said the staff at this business were really great and really helpful.
This review was collected via phone interview by Customer Research Inc.

JL
Joshua L.
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Great job, good guys!
I have taken my car to them twice to have a good deal of work done. They never overcharge, they always get everything done on time and done well. I can’t say enough good things about them. I would recommend this mechanic shop to anyone !

AT
Abigail T.
Walnut Creek, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Abigail said there was a situation with her vehicle, and the way the staff resolved it was fair and quick.
This review was collected via phone interview by Customer Research Inc.

WM
Winslow M.
Lafayette, CA
Oldsmobile Aurora
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/22/2018 Category: Service
Winslow said the staff left part of his vehicle off before they gave it back to him. They're nice people, but they have a lack of management.
This review was collected via phone interview by Customer Research Inc.

BT
Brian T.
Walnut Creek, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Brian said his vehicle works now.
This review was collected via phone interview by Customer Research Inc.

KH
Katie H.
Oakland, CA
Subaru Impreza Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Katie said everything was great.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Lafayette, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Best repair service in Lafayette!
I have been a customer for over 3 years and have always received amazing quality repairs and thoughtful service. From our Prius to our Subaru and our GMC Suburban they have performed major (transmission replacement and rebuilt heads) to minor (liftgate shocks and tail lights) repairs quickly and to perfection. You will love them!

Displaying Review 1 - 20 of 359 in total