Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

421 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 16 days ago

Reviews


ED
Ethran D.
Ford Expedition
Verified Customer
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04/03/2019
Best mechanics in the Bay Area!
Safi and his great team are knowledgable, affordable, and honest. My spouse and I cannot say enough good things about this mechanic shop!

Verified Customer
Vallejo, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
excellent service
great communication and service

KG
Katerina G.
Lafayette, CA
MINI Cooper Hardtop
Verified Customer
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03/28/2019
The best
Very reliable, honest and quick service. I love these guys.

NB
Nicole B.
Lafayette, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
Honest and caring
A wonderful family owned business with father and son. I take all of our cars here. They are honest and trustworthy they work hard to fix the problem and always do their best to accommodate us. I am grateful for the years of service and highly recommend ACE!!

LW
Lacy W.
Martinez, CA
Toyota Prius
Verified Customer
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03/19/2019
Only place I trust!
Absolutely love Ace. I bought my car from their Martinez dealership and have had zero problems. I consistently drive further than necessary just to visit their auto shop for my regular tune ups and oil changes. Every visit is pleasant. I spent time talking with Safi today and enjoyed every second!

Verified Customer
Lafayette, CA
Toyota Pickup
Verified Customer
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03/17/2019
YOURS FOR LIFE!
My dearly loved Toyota truck needed a new clutch. My mom told me that her guys at Ace were the best. Took it in at 10a the day after our initial call. I expressed how vital my truck is for my seafood business, and if possible, I would need it by the end of the day. They said CV they would do their best , bu th no promises. At 5:15p, on a Saturday mind you, we got a call that it was all ready to roll. I said to my mo, these guys are incredible! I not going anyvwhe else. I wish they worked on motorcycles too. I have a gorgeous Triumph that I would also trust to their care!!

GJ
Gary J.
Lafayette, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
FAIR WORK AND A FAIR PRICE
ACE AUTO CARE DOES NOT FLIM-FLAM OR MYSTIFY. THEY JUST DO GOOD WORK.
- DR. GARY

RB
Regan B.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Ace Auto is the BEST!
Even though it is a bit of a drive for me, I will only go to Ace Auto and here’s why: First of all, I am always greeted promptly and enthusiastically. Second, the work to be done is thoroughly explained to me and lastly, the work is perfect! I love Ace Auto!!

NS
Natalie S.
Moraga, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Continued Amazing Service!
We never hesitate to bring our family cars to Ace Auto. They continue to provide honest, affordable, and quick service.

BL
Ben L.
Walnut Creek, CA
Saturn Sky
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Very happy customer
You guys are great!

WH
Warren H.
Lafayette, CA
Jeep CJ7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Fast and honest
Every time they are fast and honest. Only guys I trust.

KM
Kenneth M.
Port Costa, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Maintenance Check
I am very impressed by the personable, expert knowledge and service Ace Auto Care provides. I would recommend them to my family and friends.

CW
Chris W.
Lafayette, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Chris said they are awesome.
This review was collected via phone interview by Customer Research Inc.

GJ
Gary J.
Lafayette, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
All Went Well
The Ace family provides high quality and honest work at fair prices. They complete the work on schedule and are a friendly bunch. I’ve known them now about 5 years. I’ce never had a bad experience with them. Try them. You’ll like them.
Be Well,
Dr. Gary

TM
Terri M.
Lafayette, CA
Kia Niro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Excellent Service
I was able to get my car serviced the same day I asked. It was done in the time they said it would be done and were easy to communicate with and did what they said they'd do and at a reasonable price.

JB
Jonathan B.
California
Volkswagen Golf Alltrack
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Jonathan said he got great communication, the people did fast quality work, they're trustworthy and everything was wonderful. He will be going back and has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

DT
Davey T.
Martinez, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Davey said the staff is easy to talk to and they ask the right questions. He stated they are not manipulative and they do the work the way he wants it without trying to add on extras.
This review was collected via phone interview by Customer Research Inc.

JH
Johan H.
Walnut Creek, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Johan said that the place was really friendly and made sure that they had everything just right on her vehicle.
This review was collected via phone interview by Customer Research Inc.

TT
Tim T.
Moraga, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Just the best!
Over the past few years Safi and his folks have done work on two of my cars. The work they have done has always been first rate. More importantly, they are incredibly honest and go about things in the most cost efficient way possible. Even more than all this, all of Safi’s crew are really nice people. Ten stars if possible!

WD
Williams D.
San Leandro, CA
Lexus RX 330
Verified Customer
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01/28/2019
Great service
Great service always willing to gevthe extra mile for you.

Displaying Review 1 - 20 of 421 in total