Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

368 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 11 days ago

Reviews


HV
Heath V.
Lakewood, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Heath said this business did what they had to do. They were friendly. He had them check out a vehicle he was going to buy and they were thorough with it.
This review was collected via phone interview by Customer Research Inc.

EL
Elliott L.
Walnut Creek, CA
Lexus ES 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Elliot said the repair this time didn't quite work. They fixed one of the windows and it goes up, but then it goes right back down. He has already recommended this business. He stated he likes the father at this place.
This review was collected via phone interview by Customer Research Inc.

ZL
Zack L.
Lafayette, CA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Zach said he felt that the staff gave him a good deal and that they were honest.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Lafayette, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Ace Auto Care is great
The folks at Ace Auto Care are knowledgeable, accommodating, flexible, personable, and reasonable! I recommend them highly.

ES
Edress S.
California
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Edress said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

WH
Warren H.
Lafayette, CA
Jeep CJ7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Warren said the business gets the job done and is honest.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
California
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Patrick said the service was great at this business. The staff was very professional.
This review was collected via phone interview by Customer Research Inc.

CN
Craig N.
Lafayette, CA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Spoke with Tracy. She said there were no issues. Both times when she called to initiate service, the staff was extremely friendly, and she appreciates it.
This review was collected via phone interview by Customer Research Inc.

MA
Mohammad A.
Walnut Creek, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Mohammad said this facility is a good place and they have good people, they are on time, they are not expensive, they have good manners and good customer service.
This review was collected via phone interview by Customer Research Inc.

PD
Phoebe D.
Lafayette, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Phoebe said her experience was easy.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Moraga, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Matt said the business was very quick to service the vehicle. They were straight forward and fair with the pricing.
This review was collected via phone interview by Customer Research Inc.

PL
Pat L.
Lafayette, CA
Audi S4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Pat said the staff was really great.
This review was collected via phone interview by Customer Research Inc.

AA
Ali A.
California
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Ali said he was very happy with the great service. The employees were super, friendly and did a great job. He has nothing but good things to say about this business.
This review was collected via phone interview by Customer Research Inc.

RB
Regan B.
California
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Regan said the staff are polite, helpful, nice, and fast. She trusts them.
This review was collected via phone interview by Customer Research Inc.

SA
Shonda A.
Orinda, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Shonda said she came in unexpectedly because of an issue with her vehicle, the staff were very nice and let her stay. They did what needed to be done and did not try to do a lot of extra things.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Lafayette, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
James said the staff provided good customer service. They were nice and helpful. The service was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

GT
Ghizal T.
Moraga, CA
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ghizal said the service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

RL
Ronnie L.
Rocklin, CA
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Ronnie said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
Joseph P.
Walnut Creek, CA
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Joseph said the staff were very fast.
This review was collected via phone interview by Customer Research Inc.

JA
Julian A.
California
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Julian said the staff was trustworthy and transparent.
This review was collected via phone interview by Customer Research Inc.