ReScore Reviews™ (1)
I sincerely apologize that our diagnostic equipment was unable to read the data on your vehicle. When you called, we were unaware that your Jeep Cherokee had a diesel engine with a Multi-National type diagnostic platform with a German type ZF-Transmission/Transfer Case. We performed a complete vehicle inspection (minus reading data) at no charge and will be glad to reimburse you for your towing to our shop. You’ll be glad to hear after we realized our equipment was unable to read data, we called for an update. Unfortunately our equipment was unable to be updated and we had to invest in brand new equipment that will now read the data on most any vehicles on the road. Again I sincerely apologize and want you to know it was not intentional.