Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

541 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 days ago

Reviews


MJ
Mary J.
Simi Valley, CA
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Mary said that Scott did a great job with her vehicle.
This review was collected via phone interview by Customer Research Inc.

LJ
Luca J.
Simi Valley, CA
Audi Q7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Luca said he had to wait 2 hours for the repair work.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Simi Valley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Mike said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DG
Dan G.
Simi Valley, CA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Dan said Scotty has always done an excellent job.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
Simi Valley, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Stephen said Scotty is an honest mechanic, and not out to rip him off. He gets things done on time and if there's a delay, he calls and lets him know.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Simi Valley, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Oil and checkup
We always drive away with confidence.

CB
Chris B.
Simi Valley, CA
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Chris said Scotty was rude to him on this visit.
This review was collected via phone interview by Customer Research Inc.

CK
CHARLENE K.
Simi Valley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Fantastic customer service
Always knowledgeable and friendly service to customers, along with being a very reasonable shop. I have told several of my friends about Affordable.

Verified Customer
Simi Valley, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Consistently great service.
Very Good!

MB
Mike B.
Thousand Oaks, CA
INFINITI M37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Mike said they were very quick to diagnose the vehicle and very prompt as well.
This review was collected via phone interview by Customer Research Inc.

RP
Rasik P.
Simi Valley, CA
Toyota Previa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Rasik said the staff did what he asked them to do to his vehicle.
This review was collected via phone interview by Customer Research Inc.

AG
Anthony G.
Simi Valley, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Anthony said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

TM
Tony M.
Simi Valley, CA
Chrysler PT Cruiser Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Tony said Scottie was great. He did the work that he said for the price quoted.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Granada Hills, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Cindy said the service was good. The business was also nice.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Simi Valley, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Tom said the employees were nice and did what they said they would. They got the job done.
This review was collected via phone interview by Customer Research Inc.

DJ
Dustin J.
Simi Valley, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Dustin said this business is the best.
This review was collected via phone interview by Customer Research Inc.

JD
Jonathan D.
Simi Valley, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jonathan said the staff provided great customer service.
This review was collected via phone interview by Customer Research Inc.

PP
PAT P.
Newbury Park, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Great service.
Great service and affordably priced. I am extremely pleased with Scott. He is very honest and I trust him completely.

JT
John T.
Simi Valley, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
John said the steering wheel is vibrating, so he had to take the vehicle somewhere else for service because of the location, but he would still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RG
ROBIN G.
Simi Valley, CA
Honda Accord Sdn
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/22/2018
Brake job estimate
After a free brake inspection on my 2010 Honda Accord (29000 mi), you claimed my calipers were leaking at all four wheels, rear brakes at 3-4%, rear brake rotors at minimum specs, front brakes were at 40 %. You quoted me $1214 over the phone. Not sure if even a Honda dealer would have charged me that much. I denied you from doing any work and picked my car...thank god. I performed my own inspection and first thing I noticed that there was no hand prints on my wheels which indicated to me that you didnt even take them off. I took the wheels off and found no evidence of leaking any where on any of the calipers. None of the rotors showed no signs of scoring and all were in excellent shape. The front brake pads were in great shape...had you taken the wheel off you would have seen this. The only thing you got even close to being right was the rear pads were down to 3-4%...which was all that needed to be replaced. If I was leaking brake fluid why was my master cylinder just below full. You said it would be dangerous for me to continue to drive it that way. It went back to full after pushing the rear caliper pistons back to install the new brake pads...imagine that. Very disappointed in you Scotty. Maybe you should get a new mechanic or get off your ass and do the inspection yourself or maybe you are in the business of ripping people off. This was a job I didn’t have time to do myself and thought I was bringing my car to a reputable place. I’m sure you don’t care but you lost a customer.

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