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Airpark Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(67 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(480) 998-1605

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Arizona
8115 E Raintree Dr Scottsdale, AZ 85260-2517
Airpark Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(67 Reviews)

JF
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jack f.
Colorado Springs, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2023
0
Very rude and unaccomodating service department
Experienced incredibly rude service from Tammy at kerrys airpack auto service. Im planning to purchase a vehicle that has been serviced at their facility 2 weeks ago, that has engine problems, and very respectfully called their to see if theyd be willing to tell me what they know about the car. I originally spoke to Ashton who was nice and said he would give me a call back, but unfortunately i recieved no call. 2 days later i call back and speak to another friendly gentleman who said they would call me back the same day. I never got a call back. A few more days go by and i decide to call in where Tammy had answered the phone. At this time ive been very persistent on understanding if they couldnt release any information on the car as it could be classified stuff with the previous owner (The car is at auction). Tammy proceeded to get VERY belligerent with me, telling me to quit calling them as ive been told they cant share information about the car (which is not true, i never got anything or a call back), was told the car is not for sale (which it is, its at auction right now), and was told never to call them again. Im leaving this review as i believe i was treated incredibly unfairly, all i am trying to do is get 60 seconds of information before i travel 2000 miles to buy a $40,000 car that may or may not run. If i was in the area, i would avoid getting any services from this business.

RB
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ROGER B.
Scottsdale, AZ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/28/2012
verified customerVerified Customer
Oil Change with a twist
I just took my VW to the dealer where I bought it for an inspection and oil change. They discovered that the previous oil change was done incorrectly by over-tightening the drain plug on the oil pan, which prevents the plug from being reused or seating in the drain hole. Now I need a new $300.00 oil pan due to the careless service performed at Airpark Auto. I really wanted to continue to utilize Airpark Auto for other maintenance and repairs on both of our cars, but now I'm not sure that I trust their mechanic's work. Anyone can make a mistake, but I should not have to pay over $300 to correct a poorly done simple oil change.
Not Recommended

HS
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HARVEY S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2011
verified customerVerified Customer
my experience at Airpark Auto
I have been going to Airpark Auto since before the Grobmeirs purchased the business from Harry Martin.
I have entrusted them with my vehicles for 20 years. I have recommended them to business colleagues and friends for many of those years.
They are honest people which to me is the most important attribute for a mechanic. They do good work and stand behind their work
Recommended

PJ
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PATTY J.
Phoenix, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2011
verified customerVerified Customer
Oil Change
It was a typical day at Airpark Auto. No surprises, everyone was pleasant & the work was done right & on time.
Recommended

PH
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Patrick H.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2011
All better now.
Had a great conversation with the owner and we both understand what happened, I now highly recommend this establishment, the owner is a real person. Very nice.
Recommended

LL
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LESLIE L.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2011
verified customerVerified Customer
Great Service
I have always been super happy about the service I've gotten with you.
Just bought a new car, 2002 Thunderbird. Can't wait for you to see it!
Recommended

JB
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JENNIFER B.
Mesa, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2011
verified customerVerified Customer
review
service is always fast and staff friendly
Recommended

RN
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ROBERT N.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2011
verified customerVerified Customer
A/C Recharged
Work was done and completed as promised. System checked for leaks - No additional repairs were needed. This is an RV and even though it is not driven on a daily basis, suggested to check it to determine if systems holds!
Recommended

CE
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CHARITY E.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2011
verified customerVerified Customer
Dropped off and picked up
I was offered a ride home, and to be picked up when the car was ready. Grateful to get my car back in wonderful working order. Will definitely continue doing business with Airpark Auto Services.
Recommended

JK
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JIM K.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2011
verified customerVerified Customer
Airpark Auto Service
Prompt, excellent service at a fair price.
Recommended

NH
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NANCY H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2011
verified customerVerified Customer
Best shop I've found!
I discovered Airpark Auto Service by googling local places near my office and am so happy to have found this gem of an office. Great service, great shuttle, great prices!
Recommended

JK
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JOHN K.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2011
verified customerVerified Customer
Why ?
For more than fifteen years all of my auto work has been done at AAS why would I use them if they were only average ?
Recommended

MD
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MICHAEL D.
Scottsdale, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2011
verified customerVerified Customer
Problem Areas
Ok except review of problem areas weak
Recommended

MH
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MARY H.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2011
verified customerVerified Customer
30k checkup
service was prompt -answered all questions -and on my time schedule
Recommended

TY
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TREVOR Y.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2011
verified customerVerified Customer
Spectacular Customer Service
I've been using Airpark Auto Service for at least a decade, and I continue to be surprised by the high degree of professionalism, courteousness, and trustworthiness of the entire staff.
Recommended

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