When I arrived to pick up the car two days later, I asked what specifically was wrong with the starter. The man told me he had good news. Once they actually got in there, he said, they realized the starter was fine; it was just a connection that was loose. They tightened that connection and it worked fine. The bill was "only" $155 for two hours of labor - that's two hours of labor to remove a battery and tighter a connection.
The BIG question, of course, is why they initially told me they replaced the starter and were going to charge me $485. I'm glad they decided to be honest about it before I showed up to pay, but it killed my trust in them. I will not return.
First of all there's no shop out there that does not charge a diagnostic fee for a no start ( towed ) in vehicle , And the statement that we called the next day and said vehicle was done is False , I called the following day to get an approval for repairs I told him we did get vehicle into the buliding and performed the basic checks and problem appeared to be at the starter , battery appears to be ok and sold the job as such , we quoted job assuming it was going to need starter pending teardown as starter is buried under intake manifold and behind the fan assembly , he agreed but was'nt thrilled with the price I agreed at that point to wave the Standard No Start diagnostic fee , and he agreed to the repairs, during the coarse of the repairs we did all the dissasembly needed to remove the starter and that is when we found the slightly loose connection at the main cable at starter , we decided to gamble on our part to clean and tighten that connection and risk the complete reassembly of the vehicle to perform retest knowing that if this failed we would have to dissasemble the vehicle again and replace the starter, but the result was good, we tested it over and over and the starter functions fine .I gave him the good news upon picking up the vehicle couple days later. If we were the money grabbers that were accused of being we would have just changed the starter and the result would have been identicle ( A FIXED VEHICLE ) but including the price of starter as well (as approved in the first place !) . I never said nothing about the problem was at the battery, I was very clear that we had starter out and the repair was at the starter not the battery !!!!!!!!!!! ..