Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
5.0

( 368 Reviews )

100% Would Recommend
Latest Review 3 days ago

Reviews


MC
Mark and Sandy C.
Pleasant Valley, NY
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2017 Category: Service
Honest car doctors
Albrechts has my trust and confidence. 5 stars if they worked on weekends...
Heidi W., Office Manager from Albrechts Auto Repair, Inc. responded on 12/26/2017

LOL, sorry but we enjoy having weekends off.  Thank you for the good review


SA
Said and Mary A.
Dover Plains, NY
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2017 Category: Service
Albrechts Auto Repair, Inc.
Straight forward details and prices before servicing. Always willing to listen and answer questions.
Heidi W., Office Manager from Albrechts Auto Repair, Inc. responded on 09/26/2017

Thank you Said & Mary, always a pleasure speaking with you


AP
Andy P.
Pleasant Valley, NY
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Headlight
I called up and they were able to take my car and get it back to me the same day.
Heidi W., Office Manager from Albrechts Auto Repair, Inc. responded on 08/13/2017

Glad we were able to help


AP
Andy P.
Pleasant Valley, NY
Volkswagen Golf GLS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Service
Had my car inspected and also reattached my muffler. They did a great job and the price was very fair.
Heidi W., Office Manager from Albrechts Auto Repair, Inc. responded on 04/05/2017

Thank you for your review Andy


CH
Carla H.
Cornwall, CT
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2013 Category: Service
Carla said she is very happy she got her vehicle back.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Clinton Corners, NY
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2013 Category: Service
Robert said he brought his vehicle to this business for an engine replacement. He dropped it off on a Monday and did not receive it back until the following Monday. He realizes the business is busy and said they were upfront with him about the time frame. The personnel were very pleasant and the environment was clean and organized.
This review was collected via phone interview by Customer Research Inc.

CF
Charles F.
Pleasant Valley, NY
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2013 Category: Service
Spoke with Debbie. She said they did other work without calling her first. She said there was a delay, they had trouble turning off the check engine light because they were confused.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
NY
Suzuki Forenza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2013 Category: Service
Spoke with Mary. She said this business was very professional and does a good job.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Noblesville, IN
BMW 328i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2013 Category: Service
Tom said the work they do is good but there was some unspecified confusion with the communication process.
This review was collected via phone interview by Customer Research Inc.

DH
Darrin H.
Plymouth Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2013 Category: Service
Darrin said they do good work. Jimmy is trustworthy and knows his stuff.
This review was collected via phone interview by Customer Research Inc.

ET
Eang T.
Infiniti EX35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2013 Category: Service
Eang stated he received an oil change service and an inspection service. The staff performed a very good job. His whole family works with the business, and he is very happy. He would definitely recommend the business for services.
This review was collected via phone interview by Customer Research Inc.

KP
Karl P.
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2012 Category: Service
Karl said he didn't get a call until 4:45 pm to come and get his vehicle before they closed at 5:00 pm. He also said this is the second time he got a alignment and they did not center his steering wheel.
This review was collected via phone interview by Customer Research Inc.