Alex City Tire & Auto, LLC


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

279 Reviews

100% Would Recommend
Latest Review about 2 months ago

Patricia P. on 08/28/2017
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Patricia said the staff did a good job and she is well pleased with it.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Sutton J. on 08/28/2017
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Sutton said this business does good work and he wouldn't go anywhere else.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Bob B. on 08/22/2017
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"Alternator issues"
My VW Beatle Alternator Failed, Alex City Tire diagnosed and corrected the problem in a timely manner. I am totally satisfied with the quality and professional work that was performed. They went way beyond in taking care of me, Again... Thank you !
Vehicle: Volkswagen New Beetle
Service Date: 08/17/2017
Review Created: 08/22/2017 07:10 AM
Rachel M., Owner at Alex City Tire & Auto, LLC responded on 08/23/2017

Thank you as always Bob!!

Rachel McCollough
Owner
256-234-5005
Neressa T. on 08/12/2017
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Neressa said the business did a very good job.
Vehicle: GMC Terrain
Category: Service
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Tim D. on 08/02/2017
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Tim said he will recommend this business for service.
Vehicle: Lexus SC 430
Category: Service
Service Date: 08/01/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Curtis J. on 07/29/2017
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Curtis said this business was quick and they informed him quickly when the vehicle was ready. The staff was kind and accommodating.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 07/26/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Bob B. on 07/22/2017
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"Battery problems"
My VW TDI was hard starting. Called ahead of time and then after getting back into town, ran the car over to Alex City tire and the problem was diagnosed and corrected in under 45 min.. That is what I call service... Way to go.. Thank you for your expert service.
Vehicle: Volkswagen New Beetle
Service Date: 07/21/2017
Review Created: 07/22/2017 03:00 PM
Mark S. on 07/19/2017
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"Rotation/vibration"
Great service, rotated and balanced tires with great results, Thx
Vehicle: BMW 525i
Service Date: 07/18/2017
Review Created: 07/19/2017 10:35 AM
Darren P. on 07/19/2017
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Darren said he would recommend this business for service.
Vehicle: Nissan Frontier
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Shirley L. on 07/14/2017
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Shirley said this business did a great job, quickly.
Vehicle: Pontiac Torrent
Category: Service
Service Date: 07/06/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Chris M. on 06/30/2017
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Chris said this business was very helpful. He was in a bad situation and the tow service left his vehicle there. They were able to get him in and out before he had to check out of the hotel.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 06/26/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Rachel M., Owner at Alex City Tire & Auto, LLC responded on 07/11/2017

Thank you very much!!  So glad we could help :)

Rachel McCollough
Owner
256-234-5005
Wayne G. on 06/27/2017
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Wayne said they did a great job but their prices were just too high.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/30/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 06/24/2017
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David said the employees at this business were accommodating, effective and courteous. They had an alright price.
Vehicle: Buick Century
Category: Service
Service Date: 06/01/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Rick J. on 06/23/2017
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"Planned service and tire purchase for 2015 F150XLT XLT"
Rachel and the entire crew at Alex City Tire have always provided the best quality service and the very best customer service that anyone could ask for. I highly recommend them for all of your automotive needs.

Rick Jones
Alexander City, Al
Vehicle: Ford F-150
Service Date: 06/05/2017
Review Created: 06/23/2017 02:16 PM
Hugh L. on 06/21/2017
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Hugh said this business had good service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/15/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Kaylyn T. on 06/21/2017
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Spoke with Teresa. She said the staff was courteous and helpful.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Austin R. on 06/19/2017
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Austin said he was satisfied with this business.
Vehicle: Lexus LS 460
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Chuck B. on 06/15/2017
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Chuck said he was in and out of this business. The service was good and the people were nice. He also said this facility is where he prefers to do his business, because they have good home town people.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 06/06/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Shelia T. on 06/10/2017
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Shelia said she does a lot of business there. They are very nice and polite. They get the job done.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/06/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Arlesa G. on 06/08/2017
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Arlesa said this business was very prompt and they did excellent work.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 06/01/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Rachel M., Owner at Alex City Tire & Auto, LLC responded on 07/11/2017

Thank you Arlesa!!

Rachel McCollough
Owner
256-234-5005
Displaying Review 1 - 20 of 279 in total