Palm City, FL
Mr. Silvester--Just not Great!
I have experience in the Auto Business and really take exception to up selling more than is needed. I knew I needed a new battery. However, you Rep tried to up sell me on all kind of fluid flushes. Not required, as I had auto in for service less than a month before. You tried to up sell me from $270 to 820 which is totally unacceptable. Therefore I will not recommend you firm for future service.
Hobe Sound, FL
AAA told us if we used them we’d get a 10% discount. I asked the man on the phone about the 10% discount & he acknowledged it. But when we were paying it was only $50, when it should have been over $120. It was a lie, they had the opportunity to tell me before we did over $1,200 worth of work on our vehicle that there really wasn’t a 10% discount
02/01/2017 Category: Service
Jennifer said she tried calling the business prior to the repair because she found a better deal but they already took her vehicle apart without her consent.
This review was collected via phone interview by Customer Research Inc.
Better late than never
The simple fix my vehicle needed took much longer than expected.
Displaying all 4 Review