Overview

Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5rating 4.31

169 Reviews

86% Would Recommend
Latest Review about 6 hours ago

Reviews


RT
Ralph T.
Puyallup, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Speedy service and we were in and out
Service was speedy and folks were n8ce.

ST
Susan T.
Tacoma, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Susan said her visit to the business worked out very well.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Tacoma, WA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Larry said the business got to him quickly and they did what he asked for, everything worked out good and the prices were great and they even gave him a reward for being a returning customer .
This review was collected via phone interview by Customer Research Inc.

JP
Jay P.
Federal Way, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Jay said the service took longer than expected.
This review was collected via phone interview by Customer Research Inc.

BN
Brandon N.
Tacoma, WA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
Brandon said they are straight forward, they are fast, and did a good job
This review was collected via phone interview by Customer Research Inc.

SM
Samuel M.
Tacoma, WA
Ford Crown Victoria
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/21/2018
Very costly
10mins "computer diagnostics" costs an arm and a leg.

RW
Romi W.
Auburn, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Romi said the staff always accommodates him and whenever he calls, they always schedule him for service. He really appreciates them taking the time to look at the vehicle and give full service. They always tell him what else he needs done work wise.
This review was collected via phone interview by Customer Research Inc.

KC
Kasey C.
Tacoma, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Kasey said that the everyone was helpful and he will go back to them.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
Tacoma, WA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Paul said the staff did a good job. He was able to get an appointment right away. The agent was polite and receptive. The customer service was first class.
This review was collected via phone interview by Customer Research Inc.

CO
Chris O.
Tacoma, WA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Chris said the service was good and the staff communicated well.
This review was collected via phone interview by Customer Research Inc.

BH
Brad H.
Tacoma, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Trusted Vehicle Services
As always, excellent service on vehicle. What sets you apart is the friendly customer service and attention to details. Explaining the process and final review of everything that was done and any identified issues that could be addressed in future etc. I was given ride home and picked up to return for my Truck. Veteran Woman deserves a shout out and Happy Veteran's Day and thanks for your Service to our Country! Will recommend All Transmission to anyone looking for good quality service of vehicle and support staff that are a cut above!

CW
Catreena W.
Washington
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Catreena said the staff was nice, informative and attentive.
This review was collected via phone interview by Customer Research Inc.

SJ
Steven J.
Tacoma, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Steven said the staff did a good job keeping him informed during the process.
This review was collected via phone interview by Customer Research Inc.

NP
Nick P.
Tacoma, WA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Nick said there was a little miscommunication . He has referred others to the business.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Tacoma, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Very knowledgeable and meticulous
I googled Transmission repair shops and this one stood out, plus close to home. I called and talked to Stephanie, she is very thural in explaining to me how and what the would do in my situation. They worked with me and where I had a question, they were sure right there with the answer. I recomend this shop to anyone. They have lots of space in their shop and the mechanics to do the work! Thanks
All Transmission And Automotive

ED
Edgar D.
Tacoma, WA
Cadillac DeVille
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/30/2018 Category: Service
Edgar said the service was ok.
This review was collected via phone interview by Customer Research Inc.

PE
Paul E.
Washington
Toyota Tundra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/04/2018 Category: Service
Paul said he would not recommend the business because they still have his transmission, and Marty has not called him.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Gig Harbor, WA
Buick Park Avenue
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/02/2018 Category: Service
James said he did not receive good customer service from this business. The staff thought he was loitering around the building when he went to get his vehicle and they yelled at him. They did not say thanks for his business. He was overcharged on the repairs. He had his vehicle towed to this business and his vehicle sat at this business for 1 week before they called him to tell him that they needed to diagnose his vehicle and he thought that was what they were doing when he first had his vehicle towed to them. It was a bad experience.
This review was collected via phone interview by Customer Research Inc.

AV
Armando V.
Tacoma, WA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Spoke with Yuri. She said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

ST
Steve T.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Steve said the only interaction he had was with the ladies at the front desk. Even though they were busy, they greeted him and let him know they will be right with him. Once he got to the desk, they had his full attention and did everything as promised.
This review was collected via phone interview by Customer Research Inc.