Overview

Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5rating 4.35

147 Reviews

88% Would Recommend
Latest Review 1 day ago

Reviews


LK
Leonid K.
Tacoma, WA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
best service
stephany is the best customer service person we will come back

CA
Clarence A.
Washington
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Clarence said he got a fair deal, but it took longer than he thought it would take.
This review was collected via phone interview by Customer Research Inc.

JL
Joshua L.
Tacoma, WA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Joshua said the business was good. They set payments for him. The only thing he did not like was they told him the estimate was free and then told him the estimate was $600.00 dollars.
This review was collected via phone interview by Customer Research Inc.

AS
Angel S.
Tacoma, WA
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Angel said the service was pretty good. The work was completed late.
This review was collected via phone interview by Customer Research Inc.

JC
Jennifer C.
Tacoma, WA
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jennifer said the receptionist at this business was lovely.
This review was collected via phone interview by Customer Research Inc.

MW
Monica W.
Tacoma, WA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Monica said didn't have any problems with them.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Puyallup, WA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Michael said the business did exactly what he wanted. They provided good service.
This review was collected via phone interview by Customer Research Inc.

KH
Kenny H.
Silver Spring, MD
Chevrolet Astro Passenger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/23/2018 Category: Service
Kenny said what the mechanic did fix one problem but there's still an issue.
This review was collected via phone interview by Customer Research Inc.

GM
Gregory M.
Tacoma, WA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Gregory said they did a good job at this facility.
This review was collected via phone interview by Customer Research Inc.

MB
Moises B.
Washington
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Moises said the service was good and on time.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Puyallup, WA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Jim said the employees did a good job. They fixed his vehicle and told him of another problem.
This review was collected via phone interview by Customer Research Inc.

RA
Richard A.
Tacoma, WA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Richard said he was treated fairly and honestly. He enjoyed talking with the employees. He hopes to be a long time customer.
This review was collected via phone interview by Customer Research Inc.

AB
Anthony B.
Tacoma, WA
Honda Civic Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
Anthony said the communication was a little off. They did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

FG
Filip G.
Port Orchard, WA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Filip said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Tacoma, WA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
James said he enjoyed using this business. He had a good experience. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

NR
Nida R.
Tacoma, WA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Oil change
My visit is always pleasant and professional I will recommend to all.

CS
Chris S.
Tacoma, WA
Dodge Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2018 Category: Service
Chris said that this business did not treat him with respect. They took his money and his vehicle still does not work properly. He also found rats in his vehicle after he picked it up from the facility.
This review was collected via phone interview by Customer Research Inc.

DJ
Danina J.
Washington
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Danina said the staff did a great job servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.

BM
Brenda M.
Tacoma, WA
Ford Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Excellent Service - Excellent Work
Bill and Lynn with All Transmissions helped us out at the last minute and kept in communication throughout the entire diagnosis and repair of our vehicle. They went the extra mile by ordering a part in over-night and got our production vehicle back on the road in an expedient manner. Highly recommended!

JM
Jordan M.
Longbranch, WA
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Jordan said everything seemed to go very flawlessly until the very end. Until the end everything was perfect. He recommends that the price for having a vehicle checked out be stated beforehand.
This review was collected via phone interview by Customer Research Inc.