Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

455 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


HM
Holly M.
Boise, ID
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Holly said they were very friendly. They were able to look at her vehicle right away. The issue was fixed on the same day.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Boise, ID
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Scott said they sold him a battery two and a half years ago and he was having what he thought was a battery problem. They found out what they problem was and it was a simple fix so they didn't charge him for it.
This review was collected via phone interview by Customer Research Inc.

JN
Jack N.
Williamsburg, VA
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Jack said the business was close to where he was at. The business was very efficient and they did a great job. The employees were very friendly.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Garden City, ID
INFINITI QX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Robert said the facility offers great service.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Boise, ID
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Great Place!
They are fast, nice and the place is clean. Prices are comparable to other locations.

KO
Kimberly O.
Boise, ID
GMC Sierra 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
2016 2500HD Diesel GMC Service
To Brad and Karen,
Thank you again for the excellent service to our 2016 GMC truck. Al's service is always A+ !!
Happy customer Kim

KK
Kim K.
Boise, ID
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Kim said the staff were really nice and found the problem really quickly after she had trouble with another facility.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Boise, ID
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
John said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kathy B.
Boise, ID
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Kathy said the business got her vehicle in and fixed quickly.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Idaho
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ron said the business was able to perform the service on short notice after his work shift was changed.
This review was collected via phone interview by Customer Research Inc.

ZD
Zoe D.
Boise, ID
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Zoe said the staff was helpful, straight forward, and trustworthy.
This review was collected via phone interview by Customer Research Inc.

VJ
Vanessa J.
Garden City, ID
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Vanessa said the service was really good.
This review was collected via phone interview by Customer Research Inc.

JO
Jonathan O.
Boise, ID
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Jonathan said it took a while, but this business was able to diagnose and fix a tough problem.
This review was collected via phone interview by Customer Research Inc.

RD
Ronald D.
Mountain Home, ID
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Ronald said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KR
Kelley R.
Boise, ID
Toyota Sienna
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/16/2018 Category: Service
Kelley said she had to ask a lot of questions because the service wasn't made clear. She would not recommend the business because she had the same work done a few years ago, and she stated she feels it's too soon to have the same issue.
This review was collected via phone interview by Customer Research Inc.

CA
Chad A.
Boise, ID
Jeep Wagoneer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Chad said the staff did what he asked, at a good price.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Nampa, ID
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Michael said the business has always been great. They take care of him and they don't try to overcharge.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Cocolalla, ID
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Kevin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TT
Tina T.
Boise, ID
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Tina said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

KO
Kimberly O.
Boise, ID
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Honest and excellent service.
Our 2002 Ford F-150 with almost 200,000 miles is still running great , thanks to Al's Car Care. Thanks again !!