Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

489 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


WB
William B.
Boise, ID
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
William said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Boise, ID
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Walk-in accommodation
They were great about fitting in a windshield wiper replacement without an appointment and with reasonable prices.

GL
Greg L.
Friday Harbor, WA
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Greg said the service at this business was excellent. The staff were very honest and very courteous.
This review was collected via phone interview by Customer Research Inc.

TJ
Teresa J.
Boise, ID
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Smooth Ride
My 2005 Honda drives and rides better than it has in years after receiving new struts. Thanks!

RJ
Rick J.
Boise, ID
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Rick said the service was good and the quote was honored.
This review was collected via phone interview by Customer Research Inc.

RW
Rachell W.
Olympia, WA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Rachell. She said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

KM
Katherine M.
Boise, ID
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Katherine said the staff was friendly and the service was efficient.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Eagle, ID
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Michael said the business provided fast service.
This review was collected via phone interview by Customer Research Inc.

RS
Ramona S.
Kuna, ID
Chevrolet Blazer
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2018 Category: Service
Ramona said the customer service was horrible. She stated she feels that anyone who goes to this business should do their research before going.
This review was collected via phone interview by Customer Research Inc.

MF
Melissa F.
Boise, ID
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Melissa said everyone was helpful.
This review was collected via phone interview by Customer Research Inc.

TW
Travis W.
Boise, ID
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Travis said the business has exceptional service.
This review was collected via phone interview by Customer Research Inc.

TA
Trent A.
Boise, ID
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Trent said they were extremely patient with him and got the job done when he said to. He said to keep doing a great job.
This review was collected via phone interview by Customer Research Inc.

BB
Brenda B.
Boise, ID
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Brenda said the customer service was wonderful.
This review was collected via phone interview by Customer Research Inc.

LE
Liam E.
Boise, ID
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Liam said they repaired the vehicle satisfactorily and they were courteous.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Boise, ID
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bill said the business does what he asks it to.
This review was collected via phone interview by Customer Research Inc.

EC
Elaine C.
Garden City, ID
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Elaine said the businesses staff was helpful and honest. She is comfortable with them.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Boise, ID
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
See below under Your Review
I have never been disappointed. Work is consistent and well done. A strong asset is reliable customer service. My only regret is that I didn't find out about you sooner!

EH
Ethan H.
Boise, ID
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Ethan said they diagnosed the issue and they were very efficient.
This review was collected via phone interview by Customer Research Inc.

IH
Israel H.
Boise, ID
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Israel said the service was good. The work was done very quickly. The business looked a little run down.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Boise, ID
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Best Service and Quality craftmanship
My family and I have been taking our cars to Al's for over 15 years. The service every single time has been impeccable. I cannot recommend Brad, Mike and the rest of the team at Al's.

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