Al's Car Care - Grove


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

375 Reviews

99% Would Recommend
Latest Review about 19 hours ago
Cali D. on 11/20/2017
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Cali said the business lost her keys, but they found them. They did a good job overall.
Vehicle: Ford Escape
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Michael C. on 11/09/2017
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Michael said the business has very good service and the staff are really honest.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/26/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Tim B. on 07/22/2017
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Tim said this business does a good job. He is happy with the repair they did for him, but they are expensive.
Vehicle: Mazda MPV
Category: Service
Service Date: 07/21/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Thomas H. on 06/30/2017
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Thomas said the service at this business was good but they could not find the issues with his vehicle. They did not charge him.
Vehicle: Buick Century
Category: Service
Service Date: 06/02/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Victor F. on 05/03/2017
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"Fast, Friendly Service"
The review title sounds like a cliche, but it was very true. I had a friend refer to Al's Car Care. And they took care of my car rather quickly. I called on a Monday morning, I dropped off my car on Tuesday morning - Ready for Pick Up by that afternoon. They conducted an overall inspection and were able to provide me with a quick/affordable quote. If you leave close to downtown Boise, like me, I would also recommend them for their good location. I will definitely go to them again.
Vehicle: Chevrolet Impala
Service Date: 05/02/2017
Review Created: 05/03/2017 01:44 PM
Linda P. on 04/28/2017
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Spoke with Steve. He said they have provided very good service over the years.
Vehicle: Saturn Vue
Category: Service
Service Date: 04/07/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Thomas D. on 04/25/2017
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Thomas said this business got the job done in a timely manner and they did it for a decent price.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 04/05/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Matt H. on 03/28/2017
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Matt said the business was good and he has no complaints.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/23/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Noah S. on 02/21/2017
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Noah said he would recommend this business for service.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/08/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Teresa (Lynn) A. on 02/01/2017
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"Fixed my 1977 Jeep J10"
Al's fixed my older truck's clutch linkage, doing so required creative part search/creation as some parts are not readily available - Thanks!!
Vehicle: Jeep Pickup
Service Date: 01/31/2017
Review Created: 02/01/2017 06:53 AM
Brian W. on 12/13/2016
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Brian said this business provided good service. However, when he got his vehicle back the passenger seat could not longer be adjusted or moved. It had worked well before he took it in.
Vehicle: Saturn SL1
Category: Service
Service Date: 12/05/2016
Review Created: 12/13/2016
This review was collected via phone interview by Customer Research Inc.
Ray K. on 10/04/2016
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Ray said he never got a call from the business that his vehicle was ready and they didn't fully explain what the service entailed. He had questions that weren't answered.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 09/29/2016
Review Created: 10/04/2016
This review was collected via phone interview by Customer Research Inc.
Thomas R. on 09/12/2016
Recommended badge inactive Recommended
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Thomas said this business wasn't perfect but was above average.
Vehicle: Jeep Liberty
Category: Service
Service Date: 09/09/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Benjamin P. on 09/03/2016
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Benjamin said the service the business provided took a week to accomplish.
Vehicle: Toyota Tundra
Category: Service
Service Date: 09/01/2016
Review Created: 09/03/2016
This review was collected via phone interview by Customer Research Inc.
Bill R. on 08/12/2016
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Bill said the business was good.
Vehicle: Ford Escape
Category: Service
Service Date: 08/11/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
Jeff H. on 07/23/2016
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Jeff said he would recommend this business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/22/2016
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
Paul J. on 06/29/2016
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Paul said it would have been nice if they would have communicated with him better when the vehicle was ready.
Vehicle: Volvo 850
Category: Service
Service Date: 06/27/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Jeff A. on 05/18/2016
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Jeff said the miles recorded were incorrect and some details on the billing read wrong. The service was good.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 04/28/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Robin A. on 05/10/2016
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Robin said the customer service is great. She was unhappy that her check engine light came on the very next day. She had to bring her vehicle back in for service and the light is still on.
Vehicle: Jeep Commander
Category: Service
Service Date: 04/15/2016
Review Created: 05/10/2016
This review was collected via phone interview by Customer Research Inc.
Chris K. on 05/07/2016
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Chris said this business provided good service.
Vehicle: Kia Sportage
Category: Service
Service Date: 04/12/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
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