Angels El Toro Transmission

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949-587-9060
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Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

68 Reviews

5 star
95%
4 star
4%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
86% Business Response
Latest Review 1 day ago

Reviews

BM
BRIAN M.
Lake Forest, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Transmission rebuilt on Dodge Cummings Turbo Ram
The one thing about owning a Dodge Cummings diesel truck is that the parts of the truck wear out before the engine. My truck has 245k miles now and this is the second time Angel’s El Toro Transmission has rebuilt my transmission. Their rebuild went longer than the original from Dodge! Great work and communication. Definitely the “go to” place to fix your transmission.
Recommended
RC
Robert C.
Laguna Niguel, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Robert said the business did good work as expected. He has no complaints or issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
MARGIE S.
Laguna Hills, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Personal attention
So happy to have found Angel’s Transmission. Service is done quickly and always a good job. Thank you so much.
Recommended
JB
JIM MIDDELTON B.
Lake Forest, CA
Ford Super Duty F-550 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Best management/Staff
Reliable repairs at honest charges. Always
Recommended
LK
LEA K.
Mission Viejo, CA
INFINITI Q60 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
oil change
Excellent service as usual. MIKE: Please call me with details of your cruise! Lea: 949.470.9887.
Recommended
Mike Y. from Angels El Toro Transmission responded on 04/04/2019

Thank you for giving us a great review!

JC
JOSEPH C.
Mission Viejo, CA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Friendly great service
Great thanks
Recommended
Mike Y. from Angels El Toro Transmission responded on 04/04/2019

Thank you for giving us a great review!

NS
Nolan S.
Corona Del Mar, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Nolan said he knows the owner of the business personally. He is very trustworthy and honest. The staff members do a great job, and he goes to them when he has a problem.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike Y. from Angels El Toro Transmission responded on 04/04/2019

Thank you so much for your kind words, Nolan. We really appreciate you taking the time out to share your experience with us.

RC
RAYVEN, HOLLY C.
Trabuco Canyon, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Angels review
We’ve been customers for over 15 years. This has been the longest we’ve ever kept the same mechanics. They’re honest, knowledgeable and reasonable. Whenever I thought it would cost hundreds to get something fixed, it has turned out to be far less. An example is this last time my engine light went on, took it in and only the gas cap needed replacing for a few bucks.
Recommended
Mike Y. from Angels El Toro Transmission responded on 04/04/2019

Thank you for giving us a great review! 
Customer service is one of our top priorities and we're happy that you had a positive experience at Angel's Transmission and Automotive Service. We appreciate your business. 

MR
MIKE R.
Mission Viejo, CA
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Friendly place, honest and great at what they do.
Trust is a big consideration whenever I need to have my vehicle repaired. This is the second time I needed service and both times they exceeded my expectations. They were prompt with the repairs, very fair on price and nice to talk with. The shop looked clean and organized. I will recommend anyone in need of repairs. Thanks Mike
Recommended
Mike Y. from Angels El Toro Transmission responded on 04/01/2019

Thank you Mike for giving us a great review and the recommendation! 
Customer service is one of our top priorities and we're happy that you have had a positive experience at Angel's Transmission and Automotive Service.

MH
Mark H.
San Juan Capistrano, CA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Mark said he has been a customer of this business for over 15 years, and he thinks they are top shelf. He would like to thank the staff for their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike Y. from Angels El Toro Transmission responded on 04/01/2019

Thank you Mark for giving us a great review! 
Customer service is our top priority and we're happy that you had a positive experience at Angel's Transmission and Automotive Service. We are here to serve our customers

TL
Tim L.
Dana Point, CA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Tim said this business is the best, and they were able to fix his transmission after another facility didn't. He added they didn't charge him to check the fluids in his vehicle before he went to Mexico, and he would like to thank them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike Y. from Angels El Toro Transmission responded on 04/01/2019

Thank you so much Tim for your kind words, Robert. We really appreciate you taking the time out to share your experience with us.

JR
Juentino R.
San Juan Capistrano, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Juentino said this business was professional. They knew what they were doing.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike Y. from Angels El Toro Transmission responded on 04/01/2019

Thank you Juentino, for a great review! 
We're appreciate your business and happy that you have had a positive experience at Angel's Transmission and Automotive Service.

KC
Kathleen C.
Trabuco Canyon, CA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Kathleen said it was a wonderfully pleasant experience to visit the business and stated that they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike Y. from Angels El Toro Transmission responded on 03/20/2019

Thank you Kathleen for giving us a great review! 
Customer service is one of our top priorities and we're happy that you had a positive experience at Angel's Transmission and Automotive Service. We appreciate your business. 

MK
MARK K.
Lake Forest, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Recommended by another repair shop they performed the work and were able to supply a rental car at a discount.
I would recommend Angel's El Toro Transmission. Mike took good care of me and my car. I highly recommend.
Recommended
Mike Y. from Angels El Toro Transmission responded on 03/20/2019

Thank you Mark, for a great review and the recommendation!
We're appreciate your business and happy that you have had a positive experience at Angel's Transmission and Automotive Service.

RD
RUSSELL D.
Laguna Niguel, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Customer service!
This is absolutely the best experience I've ever had at any automotive shop. They care about the vehicle and the customer.
Big Thanks to Michael Urratio for going the extra mile👍👍👍👍
Recommended
Mike Y. from Angels El Toro Transmission responded on 03/14/2019

Thank you Russell, for a great review!
We're appreciate your business and happy that you have had a positive experience at Angel's Transmission and Automotive Service 

TW
TERI,CLIFF W.
Aliso Viejo, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Best service anywhere. Always get the job done in a timely fashion. Convenient as possible. Friendly.
Angel’s always takes care of my family’s auto needs, in the most efficient, timely & friendliest manner. My business vehicle has over 300k miles & is still going strong!
Recommended
Mike Y. from Angels El Toro Transmission responded on 03/14/2019

Thank you for the kind words and a great review. We value your business.

ES
EDWARD S.
Laguna Hills, CA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Angel's is always there
I had to leave on a trip, and I had noticed the oil was low again. I called Mike and explained I had to leave in the afternoon, and although they were busy, he said he would have a bay open, and he made the time to check the reason for the oil being low. It was a worn out washer on the pan's screw and if he had not made the time to see me on short notice, I may have had a serious problem out on the desert. They are always responsive, and always do a thorough analysis and repair.
Recommended
Mike Y. from Angels El Toro Transmission responded on 03/07/2019

Thank you Edward for sharing your experience and the positive feedback!

Verified Customer
Laguna Hills, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Major care repair
Thanks for a thorough job. I could have been stuck somewhere with no power steering. Appreciate all you do for me as a customer.
Recommended
Mike Y. from Angels El Toro Transmission responded on 03/07/2019

Thank you for giving us a great review!
We appreciate your business and delighted to know that you had a positive experience at Angel's Transmission and Automotive Service.

Verified Customer
Irvine, CA
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Honest, Fast, Thorough
I took a fleet of trucks in to Angels El Toro Transmission for oil changes and inspections. Angels was quick and thorough. They provided me with a detailed report of what needs to be addressed on the next visit. They were honest with me and let me know that one of the trucks had just had an oil change, so they wouldn't need to do one. I will definitely use them again and recommend them.
Recommended
Mike Y. from Angels El Toro Transmission responded on 03/07/2019

Thank you for giving us a great review and the recomendation!
We appreciate your business and delighted to know that you had a positive experience at Angel's Transmission and Automotive Service.

RR
Richard R.
Mission Viejo, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Richard said the business had the service done promptly. They made it easy.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike Y. from Angels El Toro Transmission responded on 03/07/2019

Thank you Richard for sharing your experience and the positive review!