Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

462 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


RW
Ronald W.
Hilton, NY
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Ronald said the staff is nice and the service is good.
This review was collected via phone interview by Customer Research Inc.

DP
Dan P.
New York
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Dan said the business's employees were honest and they let him do payments over a period of time. Joe, the mechanic who worked on his vehicle, was honest. The transmission is acting kind of funny, and he will be calling in to the facility about that. Underneath, he can see the clutch plate and wondered about that. He has already recommended some people to this place.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Rush, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Susan said the business is wonderful. They take care of her vehicle all the time for everything.
This review was collected via phone interview by Customer Research Inc.

ME
Mark E.
New York
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Mark said that the place got him in quickly, he is very happy with their service and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Rochester, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Excellent service at every visit.
Tony and his team are the best in the area. Always up front and honest.

JP
Jody P.
Rochester, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jody said they were very thorough, on time, honest and personal.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Rochester, NY
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Bob said this business had great service.
This review was collected via phone interview by Customer Research Inc.

JH
Joyce H.
Rochester, NY
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Joyce said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RT
Rob T.
Hilton, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Rob said this business had quick service and his vehicle was done when he needed it.
This review was collected via phone interview by Customer Research Inc.

JE
Jennifer E.
New York
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Jennifer said the business treated her very well and she is happy with the service they provided.
This review was collected via phone interview by Customer Research Inc.

MM
Moses M.
New York
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Moses said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AL
Ange L.
Rochester, NY
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Mazda Miata Hydraulic Clutch Failure Repair
Good Work done by Anthony to replace the hydraulic clutch parts at a reasonable cost and a short time period

MS
Mike S.
Rochester, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Good service and fair prices
Needed tires on my daughters car, they got me in the same day I called. They set me up with the best tires for the money.

RG
Ron G.
New York
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Ron said the business did exactly what he wanted them to complete.
This review was collected via phone interview by Customer Research Inc.

LL
Lester L.
Rochester, NY
Jaguar XJ-S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Lester said there were some communication issues with the staff at this business. He did not authorize a battery replacement for his vehicle, and the staff put in a new battery for a vehicle that he was about to put into storage for the winter. He had to pay $150 for the new battery and he did so to get his vehicle off this business' property. He was annoyed with the fact that he could have bought his own battery from somewhere else that would have given him a longer warranty of 2 years, as opposed to the battery they put in with only an 18 month warranty.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rochester, NY
Cadillac Escalade ESV
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/12/2018
Not a happy customer
They failed the inspection on my car. And I took my car the next day to another shop and found out none of the reason they failed my inspection where correct. They put my directional tires on wrong. I am very upset about the false information and will never take my car there again.

BK
Bud K.
Rochester, NY
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Fast service
Turned the car around quickly. They always meet and exceed my expectations!

BD
Brenda D.
Rochester, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Brenda said the service was very good.
This review was collected via phone interview by Customer Research Inc.

SM
Shawn M.
Rochester, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Shawn said the business does what they say they are going to do and he is always in and out.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Rochester, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Comprehensive/coml;ete and a resonable cost
The service was a trip check, Everything was checked including the wiper blades, air filter and cabin filter. The cost was reasonable and I left with complete confidence with the car as well as the work.