Complete Automotive Solutions


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

584 Reviews

97% Would Recommend
Latest Review 3 days ago
Karsti G. on 11/21/2017
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Karsti said the experience was wonderful. The staff was quick and they got her in right away. The service was excellent.
Vehicle: FIAT 500X
Category: Service
Service Date: 11/15/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
John P. on 11/21/2017
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John said the service was great and thorough.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/14/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
LYNNE V. on 11/18/2017
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"Don't know"
Completely satisfied
Vehicle: Honda Civic Cpe
Service Date: 10/30/2017
Review Created: 11/18/2017 05:51 PM
SHEA D. on 11/17/2017
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"Knowledge and customer service "
I’ve been to hundreds of dealerships and repair shops for work on my vehicle and have never felt properly taken care of. Today (11/17/17) Jack and his team took care of me and taught me what multiple other repair shops couldn’t figure out was wrong with my car. I will be going with these guys until the end of time.
Vehicle: Honda Accord Cpe
Service Date: 11/17/2017
Review Created: 11/17/2017 09:26 PM
JACKIE P. on 11/15/2017
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"The job was performed relatively quickly and they didn't try to sell me anything I didn't need."
I'm a new customer and I was very satisfied with the service. The waiting area was neat, clean and comfortable.
Vehicle: Ford Escape
Service Date: 11/13/2017
Review Created: 11/15/2017 10:23 AM
ALLY D. on 11/15/2017
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"Extremely helpful, honest, transparent, good company"
I had to get my car towed there after hours. Jack called me the next morning and I had to work so he offered to text me to keep me updated on the diagnosis. He couldn't give me a definitive diagnosis because my car wouldn't act up for him even after test driving it multiple times (such is life) but he also didn't try to pressure me into any repairs that he wasn't sure would fix the problem. I will 100% be going back to them next time because I trust them.
Vehicle: Ford Focus
Service Date: 11/14/2017
Review Created: 11/15/2017 07:10 AM
Ulysses C. on 11/15/2017
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Ulysses said the staff were very friendly and they provided efficient service. The work was done quickly.
Vehicle: Ford Focus
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Tonya N. on 11/13/2017
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Tonya said this business did a great job.
Vehicle: Saturn Outlook
Category: Service
Service Date: 10/12/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL G. on 11/11/2017
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"Great"
Quick and easy. Guys do a good job. In and out.
Vehicle: Honda Accord Coupe
Service Date: 11/10/2017
Review Created: 11/11/2017 09:27 AM
ED G. on 11/11/2017
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"NYS Inspection"
Very thorough and professional. Great service.
Vehicle: Toyota Prius
Service Date: 11/10/2017
Review Created: 11/11/2017 04:06 AM
ROSHANDA S. on 11/10/2017
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"Impressed "
Totally worth the price. They went above and beyond.
Vehicle: Chevrolet Impala
Service Date: 11/10/2017
Review Created: 11/10/2017 08:05 PM
TONY K. on 11/08/2017
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"Returning Customer "
Always punctual and professional and thorough
Vehicle: Toyota Camry
Service Date: 11/07/2017
Review Created: 11/08/2017 05:25 AM
CHRISTINE D. on 11/08/2017
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"Got me in and took care of my vehicle quickly"
I was having a serious issue w/my car- called and was able to get my car in, and it was all done in a few hours. Very glad I have a reliable mechanic to turn to!
Vehicle: Honda Fit
Service Date: 11/07/2017
Review Created: 11/08/2017 05:07 AM
BESS W. on 11/05/2017
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"A Place you can trust"
I never feel like I'm being ripped off and being offered anything I don't need. Prices are reasonable and the staff are always friendly. Highly recommend to my friends.
Vehicle: Toyota Prius
Service Date: 11/03/2017
Review Created: 11/05/2017 07:14 AM
DOUG Z. on 11/05/2017
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"Clean, Comfortable, Courteous! "
The staff at Complete Automotive Solutions seem to go the extra mile from the minute they greet you at the counter all the way through checkout! Ive recently suffered a rather serious injury that pretty much required I turn over the reins of automotive maintainence and repairs over to the experts. Ive been in their shop several times in the past year, and been very impressed with general atmosphere and attitude of everyone working there! From taking time to explain the needs or our cars to myself and others in the waiting room in a courteous professional manner to the cleanliness of the waiting room, facilities and shop. Plus the extraordinary value of their coupons and Groupons makes my particular transition from DIYer to waiting room customer just a little easier! Thanks for everything!
Vehicle: GMC Yukon XL
Service Date: 11/03/2017
Review Created: 11/05/2017 04:05 AM
Dan H. on 10/31/2017
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Dan said they did a great job.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
LUCRETIA A. on 10/30/2017
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"Oil change"
First time there. Little hard to find the place. And when making appointment they knew it was my first time there and failed to tell me there is a 10% discount if paying cash
Vehicle: Subaru Forester
Service Date: 10/27/2017
Review Created: 10/30/2017 08:56 AM
Jim H. on 10/30/2017
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Jim said they were fast and efficient. He never has to return for the same problem.
Vehicle: Chevrolet Express Passenger
Category: Service
Service Date: 10/16/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Ann S. on 10/30/2017
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Ann said the service was excellent. The mechanics are all good but Teddy is the best.
Vehicle: Saturn Ion
Category: Service
Service Date: 10/03/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
KETI A. on 10/25/2017
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"Car Inspaction"
Great service as always!!
Vehicle: Saturn Ion
Service Date: 10/25/2017
Review Created: 10/25/2017 08:36 PM
Displaying Review 1 - 20 of 584 in total