Reviews
MG
MICHAEL G.
Rochester, NY
Kia Sorento
Verified Customer
Headlight aiming
Nick took the time to adjust it well. Even if it isn't perfect, he said to bring it back and they'll adjust it better.
Recommended
RK
RONALD K.
Spencerport, NY
Subaru Outback
Verified Customer
Great service and knowledgeable personnel
Another great experience. I wouldn't take my cars anywhere else for any type of service.
Recommended
MD
Mike D.
Rochester, NY
Dodge Neon
Verified Customer
Mike said they kept him informed and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
RICHARD M.
Rochester, NY
Buick LaCrosse
Verified Customer
Convience, smaller automotive repair shop saves time and Money
staff is courteous, educated in auto repair and competitive prices, clean, nice waiting area and courtesy car available for your convenience
Recommended
JD
JAMIE D.
Churchville, NY
Chevrolet Cruze
Verified Customer
Helpful and friendly service
I was scheduled for a car inspection. To my surprise, I was in need of some work on my passenger side breaks. I was able to get things replaced the same visit so I didn't have to come back. I know this held the staff up staying a little after 5 when they close. Thanks for your kind, friendly service and for the convenience of having things taken care of in one visit.
Recommended
FA
Forooq A.
Rochester, NY
Toyota Corolla
Verified Customer
Forooq said the business picked him up in the customer shuttle. They were all polite and had his vehicle ready at the time they promised.
Recommended
This review was collected via phone interview by Customer Research Inc.
LL
LORETTA L.
Rochester, NY
Toyota Camry
Verified Customer
Excellent Service
They’re reasonably priced, do good work and are timely
Recommended
DG
DAVID G.
Rochester, NY
Nissan Pathfinder
Verified Customer
Nick Is The Man
Nick went above and beyond to help get my vehicle to pass inspection, the atmosphere of the shop is very welcoming and warming, very glad my fiancé recommended this shop to me, after moving to Gates in July I now have found a shop I can trust and will be a loyal customer
Happy Holidays
Dave G
Happy Holidays
Dave G
Recommended
FD
FAYE D.
Churchville, NY
Subaru Forester
Verified Customer
Always awesome service!
I brought my wife’s car in for an inspection. As always, service was prompt, courteous, and easy! This is my place to go!!
Recommended
AS
ADAM S.
Fairport, NY
Honda Odyssey
Verified Customer
Excellent service!
Excellent customer service at a competitive price! Highly recommend having your vehicle serviced here.
Recommended
GC
GIL C.
Rochester, NY
GMC Terrain
Verified Customer
Professionalism,
Courtesy, reliable, timely, reasonable.
Recommended
MR
MARIE R.
Spencerport, NY
Ford Escape
Verified Customer
Visit 11/20/18
Excellent customer service and knowledgeable staff. Will definitely return for other car needs. Thank you!
Recommended
Verified Customer
Henrietta, NY
Lexus IS 250
Verified Customer
Amazing customer service
not sure who greeted me at the front desk but he was super nice & very informative about my Lexus is250 he went above and beyond to make my experience worth it. Deff recommend.. I think is name was ray ? Idk but thanks!
Recommended
Verified Customer
Spencerport, NY
Mazda Mazda3
Verified Customer
Routine oil change
They were prompt
Recommended
ZA
ZANE A.
Rochester, NY
Toyota 4Runner
Verified Customer
Snow tires mounted onto rims - Great Job
Purchased fresh rims and tires via internet (separate purchases), the guys at Complete Auto Solutions (CAS) were just fine with mounting the tires onto the rims and spin balancing them. Best of all they were able to do it overnight. Great job. Thanks.
Recommended
BT
BALLARD T.
Rochester, NY
Honda Odyssey
Verified Customer
Professional
Quick, courteous, professional. I'll be back.
Recommended
KH
KIETH H.
North Chili, NY
Honda Pilot
Verified Customer
Quick friendly service with great group-on deals
I was very happy with the group-on deal for an oil change.
Recommended
MM
MIGUEL M.
Rochester, NY
Dodge Grand Caravan
Verified Customer
If you really want your car fixed
Everyone is great,and are always ready to help.
MC
MIKE C.
Rochester, NY
Saab 9-3
Verified Customer
Just great service experience!
What a great experience at this repair business...Nick was great up front, knowledgeable and fair, the waiting area is a dream, WiFi, leather sofa, tv, charging stations, computers and printers if needed, great coffee....just what I would put in my business if I was providing a service where people wait around for awhile. Incredible and glad I found them!!
Recommended
HM
HEIDI M.
North Chili, NY
Acura 3.2TL
Verified Customer
Amazing work and people
I needed an emergency fix for a part that fell off my car. They were amazing, informative and very helpful. Definitely going back for everything.
Recommended