Reviews
KR
KAREN R.
Rochester, NY
GMC Terrain
Verified Customer
Honest and Helpful
Even though my car didn't make it, Nick and Jack were both patient and understanding. They were more than helpful with advice and took the time to listen and guide me through my next steps. When I get another car, you can bet these guys will be the ones to help me service it. Thank you for caring not only about your customers' vehicles, but your customers themselves!
Recommended
PC
PAT C.
Rochester, NY
Jeep Cherokee
Verified Customer
Always great service
I have been there about 4 times now and I like them because they are always professional and prompt.
Recommended
JM
JERRY M.
Rochester, NY
Honda CR-V
Verified Customer
Friendly
Please withe the service provided
Recommended
Verified Customer
Rochester, NY
Chevrolet Cruze
Verified Customer
This company understands the true meaning of Customer Service!
More than pleased!
Recommended
Verified Customer
North Chili, NY
Honda Civic Coupe
Verified Customer
The attitude and helpfulness of the personnel
The above says it all
Recommended
LD
LINDA D.
Rochester, NY
Chevrolet Cruze
Verified Customer
Friendly staff
Very friendly and professional staff. I have been getting my vehicles serviced here for many years.
Recommended
DB
DEBBIE B.
Rochester, NY
Chevrolet Captiva Sport Fleet
Verified Customer
Service and timely appointments
Great service, wonderful staff and timely appointments. Pricing is more than fair. They are now my service station.
Recommended
AE
Alex E.
Rochester, NY
Nissan Rogue Select
Verified Customer
Alex said this business is reliable and affordable.
Recommended
This review was collected via phone interview by Customer Research Inc.
FD
FRED D.
Caledonia, NY
Nissan Rogue
Verified Customer
Excellent Service, great waiting area
Place is excellent, talented crew, no worries about getting a good job
Recommended
CT
CHRIS T.
Rochester, NY
Ford Ranger
Verified Customer
Excellent service
I always bring my vehicles here because of the excellent service. Most importantly, they are honest and upfront and have never added unnecessary repairs or charges to the bill. Today, I thank mechanic Nick for a job well done.
Recommended
JH
JONATHAN H.
Rochester, NY
GMC Terrain
Verified Customer
I Trust Them
We have been taking our vehicles to Complete Automotive Solutions for years and have received nothing but the best service. The staff knows our cars and our first names! We trust them.
Recommended
GC
GIL C.
Rochester, NY
GMC Terrain
Verified Customer
OK
Friendliness, professionalism, attentiveness
Recommended
SV
Srikanth V.
Rochester, NY
Mitsubishi Outlander Sport
Verified Customer
Srikanth said the staff at this business is awesome, and the price is good, but it took too long. He will continue to come back but added he would like the staff to work on being more timely.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
RICK R.
Rochester, NY
Chevrolet Silverado 1500
Verified Customer
Rossi oil change
Not sure if they rotated tires, all tires were a a little low pressure before oil change and rotation, had to put air in afterwards, the dealer always takes care of that, wouldn’t care in summer, and I’m gonna give them another chance, probably should have went back in and had them put air to specs
Recommended
JC
JOAN C.
Rochester, NY
Toyota Prius v
Verified Customer
knowledgable, helpful, friendly
I took my car in for an oil change and tire rotation.
The service was fast. I was out within an hour.
The handsome young fellows even found a coupon
online that reduced my cost.
The service was fast. I was out within an hour.
The handsome young fellows even found a coupon
online that reduced my cost.
Recommended
ED
ERIC D.
Spencerport, NY
Subaru Legacy Wagon
Verified Customer
Great, Trusted Auto Repair
Great place to get any and all of your autorepair work done. Honest and thorough. I am a return customer and will continue to be.
Recommended
Verified Customer
Rochester, NY
Toyota Corolla
Verified Customer
A little disappointed
Disappointed that the coffee stain didn’t look any better after cleaning. Seat was still slimy (assuming it was soap) and very wet!
Recommended
KH
KATHY H.
Spencerport, NY
Subaru Forester
Verified Customer
Another professional oil change
My wait flew by with the free coffee, TV, and internet on their desktop computer. I trust these guys!
Recommended
Verified Customer
Rochester, NY
Ford Explorer
Verified Customer
Excellent Company!
I highly recommend Complete Automotive Solutions. They are courteous, efficient and responsive and are great at what they do
Recommended
Verified Customer
Rochester, NY
Chevrolet Malibu
Verified Customer
Quick and comfy
Everyone was nice. The sitting area was comfy with magazines, tv ,fireplace, internet, coffee. The wait time was as expected.
Recommended