Karsti G. on 11/21/2017
Karsti said the experience was wonderful. The staff was quick and they got her in right away. The service was excellent.
Vehicle: FIAT 500X
Service Date: 11/15/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
John P. on 11/21/2017
LYNNE V. on 11/18/2017
SHEA D. on 11/17/2017
"Knowledge and customer service "
I’ve been to hundreds of dealerships and repair shops for work on my vehicle and have never felt properly taken care of. Today (11/17/17) Jack and his team took care of me and taught me what multiple other repair shops couldn’t figure out was wrong with my car. I will be going with these guys until the end of time.
Vehicle: Honda Accord Cpe
Service Date: 11/17/2017
Review Created: 11/17/2017 09:26 PM
JACKIE P. on 11/15/2017
"The job was performed relatively quickly and they didn't try to sell me anything I didn't need."
I'm a new customer and I was very satisfied with the service. The waiting area was neat, clean and comfortable.
Vehicle: Ford Escape
Service Date: 11/13/2017
Review Created: 11/15/2017 10:23 AM
ALLY D. on 11/15/2017
"Extremely helpful, honest, transparent, good company"
I had to get my car towed there after hours. Jack called me the next morning and I had to work so he offered to text me to keep me updated on the diagnosis. He couldn't give me a definitive diagnosis because my car wouldn't act up for him even after test driving it multiple times (such is life) but he also didn't try to pressure me into any repairs that he wasn't sure would fix the problem. I will 100% be going back to them next time because I trust them.
Vehicle: Ford Focus
Service Date: 11/14/2017
Review Created: 11/15/2017 07:10 AM
Ulysses C. on 11/15/2017
Tonya N. on 11/13/2017
MICHAEL G. on 11/11/2017
ED G. on 11/11/2017
ROSHANDA S. on 11/10/2017
TONY K. on 11/08/2017
CHRISTINE D. on 11/08/2017
"Got me in and took care of my vehicle quickly"
I was having a serious issue w/my car- called and was able to get my car in, and it was all done in a few hours. Very glad I have a reliable mechanic to turn to!
Vehicle: Honda Fit
Service Date: 11/07/2017
Review Created: 11/08/2017 05:07 AM
BESS W. on 11/05/2017
DOUG Z. on 11/05/2017
"Clean, Comfortable, Courteous! "
The staff at Complete Automotive Solutions seem to go the extra mile from the minute they greet you at the counter all the way through checkout! Ive recently suffered a rather serious injury that pretty much required I turn over the reins of automotive maintainence and repairs over to the experts. Ive been in their shop several times in the past year, and been very impressed with general atmosphere and attitude of everyone working there! From taking time to explain the needs or our cars to myself and others in the waiting room in a courteous professional manner to the cleanliness of the waiting room, facilities and shop. Plus the extraordinary value of their coupons and Groupons makes my particular transition from DIYer to waiting room customer just a little easier! Thanks for everything!
Vehicle: GMC Yukon XL
Service Date: 11/03/2017
Review Created: 11/05/2017 04:05 AM
Dan H. on 10/31/2017
LUCRETIA A. on 10/30/2017
Jim H. on 10/30/2017
Ann S. on 10/30/2017
KETI A. on 10/25/2017
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