Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

3944 Reviews

ReScore Reviews™ (70)

ReScore
Overall Rating 3.9142856/5Overall Rating 3.9142856/5Overall Rating 3.9142856/5rating 3.9142856rating 3.9142856
Original
Overall Rating 2.36232/5Overall Rating 2.36232/5rating 2.36232rating 2.36232rating 2.36232
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Denver, CO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Thanks!
Received prompt and courteous service. Thank you!
David R Z. from Arapahoe Hyundai responded on 12/08/2018

Thank you so much for leaving our service department a review.  Great to hear your recent visit went well.  We look forward to serving you in the future.

 

Thank you.

David Zinsmeister

Arapahoe Hyundai

General Manager


Verified Customer
Denver, CO
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Excellent Service
My first service at this dealership was excellent. They were able to accommodate my schedule and had me in and out of there in 45 minutes. I will be back for service going forward.
Gary B. from Arapahoe Hyundai responded on 12/07/2018

Good morning,

I would like to thank you for taking time to leave feedback for our service team as it helps us improve our customers experience, I would also like to thank you for the 5 STAR review and kind words.
We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

MB
Marvin B.
Parker, CO
2015 Hyundai Azera
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/06/2018 Category: Service
TPS syatem
The TPS system seems to be more complicated than I thought. Last visit on 11/29/2018 Service Dept took almost four hours trying to get system to work properly.
Gary B. from Arapahoe Hyundai responded on 12/07/2018

Good Morning Marvin, 

  First off I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customer’s experience.
I would like to apoligize for us not getting your tpms system operating correctly. I will contact you to discuss this matter further. 

Gary Burton
Service and Parts Director
303-539-1700

TH
Timothy H.
Littleton, CO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/06/2018 Category: Service
Did nothing
Should be fixed the 1st time
Gary B. from Arapahoe Hyundai responded on 12/07/2018


Good Morning Timothy, 


   We understand that your time is valuable and we very much appreciate you taking time to leave feedback for our service team. We are always striving to improve on our customer’s experience.
I would also like to apoligize for us not being able to fix your concern the first time coming in as we understand your time is valuable. I will reach out to you by phone to discuss this issue further.  

Gary Burton
Service and Parts Director
303-539-1700

NR
Nancy R.
Englewood, CO
2005 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Thank you for good service
They have always serviced my car since I bought it 13 years ago. They have been very honest with me.
Gary B. from Arapahoe Hyundai responded on 12/06/2018

Hello Nancy,

Thank you for your loyalty throughout the years. It’s fantastic when our loyal customers let us know about their 5 STAR visits. Thank you for your business and time. We look forward to seeing you during your next visit!

Gary Burton
Service and Parts Director
303-539-1700

Verified Customer
Aurora, CO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Great Overall Experience
The staff in the Service Department are friendly and professional.
Gary B. from Arapahoe Hyundai responded on 12/06/2018

Hello,

Thank you very much for taking the time to give us feedback.

We regularly make improvements to our service as a result of the valuable feedback we receive from our guests.

We look forward to serving you in the future

Gary Burton
Service and Parts Director
303-539-1700

Verified Customer
Denver, CO
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Quick Diagnosis
The dealer quickly and accurately diagnosed my a/c issue.
Gary B. from Arapahoe Hyundai responded on 12/06/2018

Hello,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the kind words and 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

Verified Customer
Aurora, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Car
Everyone was friendly and it went so smoothly. Got done way before I thought I would.
Gary B. from Arapahoe Hyundai responded on 12/06/2018

Hello,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

SO
Sergio O.
Colorado Springs, CO
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Vehicle Maintenance
Awesome customer service and maintenance. I travel from the Springs to this shop because of their service.

Thanks!
David R Z. from Arapahoe Hyundai responded on 12/05/2018

Thank you so much for making the drive up from Colorado Springs.  We look forward to serving you in the future.

Thank you.

David Zinsmeister

Arapahoe Hyundai

General Manager

david@arapahoehyundai.com


DF
Dichelle F.
Denver, CO
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Service
I am never disappointed with the service I receive at Arapahoe Hyundai’s it’s always fast and to top it off they wash my car and I Love it I wall always come here.
Gary B. from Arapahoe Hyundai responded on 12/05/2018

Good Morning Dichelle, 


   We understand that your time is valuable and we very much appreciate you taking time to leave feedback for our service team. We are always striving to improve on our customer’s experience.
I would also like to thank you for the 5 STAR review and kind words and we look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

JM
James M.
Castle Rock, CO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Takes care of us
Friendly, fast service. My car was dirty and the weather was bad, I was asked to bring my car backwhen it was nicer so they could clean it up. My second car I purchased at this dealership, fourth in the family. We will keep coming back!
Gary B. from Arapahoe Hyundai responded on 12/04/2018

Hello James,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the kind words and 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

HR
Howard R.
Englewood, CO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Always Great Service!
Not only do you get great service, you also get friendly and attentive treatment. That's why I've purchased 11 vehicles from Arapahoe Hyundai over the past 13 years. This is the best dealership I've ever done business with in my lifetime.
Gary B. from Arapahoe Hyundai responded on 12/04/2018

Hello Howard,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience. We also appreciate the 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

JW
Jared W.
Aurora, CO
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Friendly
Whenever I go in for an appointment... The svc advisors are so kind helpful and knowledgeable.
The sales team also comes out and keeps us company.. Great conversations and superb humans work at Arapahoe Hyundai
Gary B. from Arapahoe Hyundai responded on 12/04/2018

Hello Jared,

Thank you very much for taking the time to give us feedback.

We regularly make improvements to our service as a result of the valuable feedback we receive from our guests.

We look forward to serving you in the future.

Gary Burton
Service and Parts Director
303-539-1700

DC
Deborah C.
Littleton, CO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Awesome
Each and every time I take my car in to be serviced, the team at Arapahoe Hyundai exceed my expectations. Great job team!!!
Gary B. from Arapahoe Hyundai responded on 12/04/2018

Hello Deborah,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the kind words and 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

Verified Customer
Elizabeth, CO
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
great service help
The service techs are always happy to help out when I come in even without an appointment.
Gary B. from Arapahoe Hyundai responded on 12/03/2018

Hello,

Thank you very much for taking the time to give us feedback.

We regularly make improvements to our service as a result of the valuable feedback we receive from our guests.

We look forward to serving you in the future

Gary Burton
Service and Parts Director
303-539-1700

RS
Robert S.
Aurora, CO
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Friendly atmosphere, taking care to listen to comments.
Got the job done in reasonable time.
Gary B. from Arapahoe Hyundai responded on 12/03/2018

Hello Robert,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

Verified Customer
Castle Pines, CO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Great service as always!
Thanks!
Gary B. from Arapahoe Hyundai responded on 12/03/2018

Good Morning, 

  First off I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customer’s experience.
I would also like to thank you for the 5 STAR review and kind words and we look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

Verified Customer
Aurora, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Very pleased.
Timely service and friendly staff. Although no complimentary wash, i was still satisfied.
Gary B. from Arapahoe Hyundai responded on 12/03/2018

Good Morning, 

I would like to thank you for taking time to leave feedback for our service team as it helps us improve our customers experience, I would also like to thank you for the 5 STAR review and kind words. I do apolgize about the car not being washed, feel free to come by when convenient and we'll shine it up.
We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

CC
Cleta C.
Aurora, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
There very quick not a long wait
Nice waiting room comfy seats
Gary B. from Arapahoe Hyundai responded on 12/03/2018

Good Morning Cleta, 

  First off I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customer’s experience.
I would also like to thank you for the 5 STAR review and kind words and we look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700

DP
Darrell P.
Aurora, CO
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Service
You always feel welcome...and the service is fast and efficient.
Gary B. from Arapahoe Hyundai responded on 12/03/2018

Hello Darell,

  I would like to thank you for taking time to leave feedback for our service team as we are always striving to improve on our customers experience and every comment is always welcome and we also appreciate the 5 Star review.

We look forward to your continued support.

Gary Burton
Service and Parts Director
303-539-1700