Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 441 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


FC
FRED C.
Apache Junction, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Great service
Honesty, stand by their work.

JD
Jim D.
Arizona
Dodge Ram Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2019 Category: Service
Jim said the business was good. He said they did a good job and that maybe things could have been a little faster. He said overall he was satisfied.
This review was collected via phone interview by Customer Research Inc.

LH
LOUIS H.
Queen Creek, AZ
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019
Trustworthy and honest
I have been going to Desert Star for over 20 years. I have always had the best service, they are fast and honest I would recommend them to all my friends and family.

DS
Dave S.
Apache Junction, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Dave said this business was good. He said his vehicle is running good and everything worked out.
This review was collected via phone interview by Customer Research Inc.

DM
Devon M.
Apache Junction, AZ
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Devon said this business is super helpful and really nice. He didn't have to do a thing but drop off his vehicle and then pick it up when it was done.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Apache Junction, AZ
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Dennis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LC
LOIS C.
Apache Junction, AZ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Trustworthy!
You can count on these folks to ‘tell it like it is’ which I really appreciate. And they are nice and helpful.

KR
KATHY R.
Apache Junction, AZ
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019
local folks, honest.
Small, local business that works hard to meet the customers needs. Patient and caring.
From All of U. from Arizona Desert Star Automotive responded on 11/11/2019

THANK YOU IT WAS A PLEASURE. 


SK
SCOTT K.
Gold Canyon, AZ
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Regular maintenance
Needed an oil change. Was handled quickly and professionally. Discovered I needed a battery badly which I was happy about as it never left me sit and was the original one that came with the car 5 years ago.

PL
PAT L.
Apache Junction, AZ
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Efficient and Nice to deal with
Many thanks to the whole staff. Not only did they do a good job on my Fiat; but they are just plain Nice. Will be happy to refer anyone . Thanks again... Pat L. Apache Junction.

TB
Tom B.
Arizona
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Tom said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.
From All of U. from Arizona Desert Star Automotive responded on 11/01/2019

THANK YOU TO, IT WAS A PLEASURE NELPIN OU 


RF
Richard F.
Apache Junction, AZ
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Richard said the staff was knowledgeable, straightforward and honest.
This review was collected via phone interview by Customer Research Inc.

KJ
KEN J.
Gold Canyon, AZ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Love everything about this place
Can’t say enough positive about these guys. Always prompt, professional service at fair price. Tell me what’s better than that!

SP
Steven P.
Apache Junction, AZ
Isuzu Amigo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Steven said the business told him exactly what happened with his vehicle and what he needed to do. They did what they said they were going to.
This review was collected via phone interview by Customer Research Inc.

JS
JUDY S.
Gold Canyon, AZ
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Customer service
Gerald and his staff are right there to help when I have an issue with my Jaguar, which isn’t that often. But, I know I will be assisted promptly when I do. Thank you!

SD
STEVE D.
Apache Junction, AZ
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Check engine light
Had Autozone tell me the o2 sensor was bad. Love these guys, honest and reliable. Wasn't the o2 sensor, just a vaccum line. Also quick, great service

CR
CRYSTAL R.
Apache Junction, AZ
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
TRANSMISSION flush
Gerald is awesome! He is the owner. He's very knowledgeable and honest. I always leave Desert Star a satisfied customer. They do the work in a timely manner and I don't feel like it costs me an arm and a leg :-) O highly recommend Desert Star Automotive. I've bee taking my vehicles to Desert Star for over 5 years now. They have never disappointed me.

DA
Dan A.
Apache Junction, AZ
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/09/2019 Category: Service
Dan said there were a lot of young people working on the vehicle and he said they didn't know what they were doing. Dan also commented that the girl in the office was very professional and kept him up to date.
This review was collected via phone interview by Customer Research Inc.

PM
PATTY M.
Apache Junction, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Great work
Always does Great work and gets me in and out quickly .

GL
GRAHAM and VON L.
Gold Canyon, AZ
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Efficient, good prices and friendly!
We have been taking our car to Arizona Desert Star for many years! They are always so friendly, explain the problems, give alternatives if possible, and if work is needed, get the car done as quickly as possible and always there if you need a ride home, etc. Marilyn, who usually greets you at the desk and the one you talk to when calling for service, is so friendly, inviting and efficient! We wouldn't take our Dodge any other place.