Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

638 Reviews

98% Would Recommend
Latest Review about 7 hours ago

Reviews


JK
Jeff K.
Parma Heights, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Excellent customer service
The staff are extremely helpful and respectful of your questions. They take care of you as best as they can and offer fair prices on their work. I have never had a bad experience in my 3 years of taking my vehicle in for repairs. I would definitely recommend this place for you to take your car in to be fixed. Just ask for Dan, good guy. They also offer military discounts which is very much appreciated.

MB
Milton B.
Middlebrg Hts, OH
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Milton said he was very well satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

EC
Esmi C.
Broadview Heights, OH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Very caring about customers
Looks into safety and good service.

WC
William C.
Middlebrg Hts, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
done right
I only have one choice when servicing my car/Marty

AB
Azeemah B.
Middlebrg Hts, OH
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Professional Staff
Great work and service

AP
Anita P.
Strongsville, OH
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Great service
Auto Repair, Inc. did a great job repairing my car. I brought it in for repair of damage after an auto accident and again for a new rear differential. The work was done very well and quickly. Dan clearly explained the work to me and to the insurance adjuster. They were very helpful and I highly recommend them.

ST
Shazath T.
Middlebrg Hts, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Car Muffler repair
Awesome and Trust worthy!

RU
Roger and Barbara U.
Berea, OH
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Quick service
Great job as usual

RC
Robert C.
Middlebrg Hts, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Robert said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RO
Rich O.
Strongsville, OH
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Rich said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Ohio
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Bill said the people at the business are always friendly and work around his schedule. Dan is easy to work with.
This review was collected via phone interview by Customer Research Inc.

AG
Anita G.
Ohio
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Anita said she would definitely recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Brook Park, OH
Mazda 626
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Great service
ARI is my go-to place for all of my needed auto repair work now. I do a lot of my own work on my Mazda 626 and my Chevy S-10, but when I need work done by a qualified shop I don't even think about it, I call Dan.

TB
Terry B.
Brookpark, OH
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Kia Sedona 2005
Great service...the vehicle was repaired and finiished the same day..Thanks again

AJ
Alyssa J.
Ohio
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Spoke with Alyssa's father. He said the vehicle has not been acting up hardly at all since the work. It was a very good interaction for him. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

PB
Patricia M. B.
Parma Heights, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
An Honest Auto Repair Shop
Having been referred by a friend to Auto Repair Inc, Is one of the best things that could happen to me. Being a woman, with very little knowledge of a car's noises and clangs, it was absolutely wonderful to be treated with respect. I felt confident that Angela would take good care of my requests, and that Marty and team could be trusted to figure out my car's problem--and not try to "up sell" me. Their prices were very reasonable, and the work was done in a timely manner. I feel so blessed to have a repair shop that I can go to that is honest and goes the extra mile to help me. I won't go back to the place I have gone to for years, because they always found a zillion other things to repair, leaving me with hundreds of dollars due. Not so with Auto Repair, Inc. They only do what is needed. They were friendly and dedicated to helping me. They treated me like family. They are the BEST!

SH
Scott H.
Solon, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Scott said he received good service. The staff was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Ohio
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Dave said that the place was quick, reasonable and honest.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Middlebrg Hts, OH
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Helpful and quick
Dan and the guys always make you feel at home. Works gets done quickly for a fair price.

CE
Christian E.
Cleveland, OH
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Fast n Friendly..call backs need work
Would be nice if they were open on Saturdays.

They are fast and accurate with the repairs.

They do need to work on calling customers back with a quote. This is the second time I had to call them to ask and find they repaired my car before giving me a quote.

Prices are fair. They do know what they are doing.

All in all I trust them.