98% Would Recommend
Latest Review 5 days ago
Jerry S. on 04/20/2018
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Jerry said he would recommend the business for service.
Vehicle: Buick LeSabre
Category: Service
Service Date: 04/06/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Dennis P. on 04/20/2018
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Spoke with Jorjette. She said the staff provided very good service.
Vehicle: Lincoln MKX
Category: Service
Service Date: 04/18/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Nelson L. on 04/18/2018
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Nelson said he has used the business for a long time and they always provided excellent service.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Bill B. on 04/13/2018
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"Pleasantly surprised"
The level of honesty, fairness, thoughtfulness, technical know how, and thoroughness that Auto Repair Inc. showed me on April 11 and 12, 2018 was unsurpassed. I'd turned into the parking lot at Southwest General Health Center when my '99 Mazda's right front ball joint suddenly broke loose, leaving me stranded. I called AAA for help, who in turn called Red Carpet towing, who quickly arrived at the scene. Long story short, I decided to act on Red Carpet's recommendation of their partner, Auto Repair Inc., and I couldn't have been happier with how the whole thing turned out. They transported me, my wife, and my crippled Mazda to Auto Repair Inc., who really treated me right. At age 67, I think I'd have to say that this was THE best auto repair shop experience that I think I've ever had. The service was perfect, amazingly fast, and the price very reasonable.
Vehicle: Mazda 626
Service Date: 04/11/2018
Review Created: 04/13/2018 02:30 PM
Claire W. on 04/13/2018
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Claire said the service was very prompt, but the price was higher than quoted.
Vehicle: Nissan Sentra
Category: Service
Service Date: 04/06/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Michelle J. on 03/31/2018
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Michelle said the staff were all professional and very helpful. They were fast. They got what she needed done. She will be going back for more stuff to get done. She stated it was an overall nice experience.
Vehicle: Pontiac Aztek
Category: Service
Service Date: 03/27/2018
Review Created: 03/31/2018
This review was collected via phone interview by Customer Research Inc.
John Y. on 03/31/2018
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John said the staff were all prompt, knew what they were doing, and they got his vehicle back to him the way he wanted it back. He appreciated the service.
Category: Service
Service Date: 03/28/2018
Review Created: 03/31/2018
This review was collected via phone interview by Customer Research Inc.
Henry A. on 03/29/2018
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Henry said when he went to pick up his vehicle no was available in the waiting room. He said he had to flag someone down but, otherwise the service was good.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 03/27/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
William H. on 03/27/2018
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"Very accomidating"
Always work with my parents. You pick up and drop off van knowing I am single woman with limited help. Thank you so much!
Vehicle: Ford Freestar Wagon
Service Date: 03/13/2018
Review Created: 03/27/2018 10:26 AM
James S. on 03/26/2018
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James said this business always treats him well.
Vehicle: Ford Escape
Category: Service
Service Date: 03/22/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Curtis P. on 03/18/2018
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" I live in Universe Circle and I drive my car to them two look at my car I trust them and Auto Repair Technician and customer service Are very friendly"
I live in University Circle area and drive my car to auto repair on the Westside to have them look and fix my car the technician goes over the problem to be fix The customer service and all of the tech are friendly have been fixing my car over 3 years every since I drove up and had tech look at my car
Vehicle: Chevrolet Classic
Service Date: 03/16/2018
Review Created: 03/18/2018 07:39 PM
Jamie C. on 03/15/2018
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"Great service."
Very helpful staff, both in the front and in the garage.
Vehicle: Ram 1500
Service Date: 03/13/2018
Review Created: 03/15/2018 07:25 AM
Ben R. on 03/15/2018
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Ben said he used them twice and both experiences were good.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 03/08/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Erika B. on 03/15/2018
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Erika said the staff was honest.
Vehicle: Plymouth Voyager
Category: Service
Service Date: 03/02/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Larry F. on 03/15/2018
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Larry said he liked the good service.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 03/12/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Dennis and Ruth I. on 03/13/2018
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"Great service, quality work performed in a quick fashion."
The entire experience, they make you feel like they really care, the work is good, the cost is avg, but the customer service is off the charts!
Vehicle: Buick Enclave
Service Date: 03/12/2018
Review Created: 03/13/2018 08:54 PM
Ken and Dee S. on 03/07/2018
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"Very honest "
I've always had great work done and appreciated there honesty with work needed to be done. And if they made a error they corrected it at no charge. Great people!
Vehicle: Mercury Cougar
Service Date: 03/05/2018
Review Created: 03/07/2018 10:19 AM
Brandon C. on 03/07/2018
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Brandon said the service was good. However, the employees provided a temporary repair because they could not attain the service part in a timely manner.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 03/06/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Roy M. on 03/05/2018
Recommended badge inactive Recommended
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Roy said this business did the job and they did it quickly. However, it was expensive so he would not recommend them.
Vehicle: Buick LeSabre
Category: Service
Service Date: 02/28/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Steven Z. on 03/02/2018
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Spoke with Michael. He said they did a good job and they got the parts from California quickly. It was good service, he's always happy with the service and the quality of the work.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 02/27/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
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