Auto Repair of Northbrook

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

132 Reviews

95% Would Recommend
Latest Review 3 months ago

Reviews


WC
Wayne C.
Northbrook, IL
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Spoke with Heidi. She said there were originally some communication issues but they were resolved later.
This review was collected via phone interview by Customer Research Inc.

PB
Patricia B.
Northbrook, IL
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Patricia said the staff is polite, respectful and nice. However, during the service, a light was turned on that she couldn't turn off and she could not go back immediately, due to a full schedule. When she did come back, the staff was able to find the issue within 10 minutes and correct it.
This review was collected via phone interview by Customer Research Inc.

BO
Bob O.
Illinois
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Bob said the service was good but they are a bit pricey.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Northbrook, IL
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2018
First service visit
Overall good experience & will go back

AA
Allen A.
Northbrook, IL
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Allen said the business provided good service and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RD
Rhonda D.
Illinois
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Rhonda said the experience was great other than someone parking her vehicle behind a truck and she could not get out. The staff was kind, helpful, and very accommodating.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Northbrook, IL
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018
Reliable, Trustworthy, Convenient
Reliable, Trustworthy, Convenient

JO
Jose O.
Waukegan, IL
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2018 Category: Service
Jose said the service was good. The work was completed fast.
This review was collected via phone interview by Customer Research Inc.

RA
Raghn A.
Northbrook, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Raghn said he will be contacting this business if he needs more work done.
This review was collected via phone interview by Customer Research Inc.

MM
Mitchell M.
Northbrook, IL
Lincoln Continental
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Mitchell said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Northbrook, IL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Mike said the service was good, but the price was a little high.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Burlington, WI
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2017 Category: Service
James said the service was good, but the prices were a little too high.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Northbrook, IL
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Steve said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

Displaying all 13 Review