Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

70 Reviews

100% Would Recommend
Latest Review about 6 years ago

Reviews


JN
Jordan N.
Oregon City, OR
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2012 Category: Service
Jordan said he appreciates how quick they diagnosed the problem and they sent the vehicle out to Volkswagen to completes the repairs.
This review was collected via phone interview by Customer Research Inc.

SS
Shannon S.
Salem, OR
Ford Explorer Sport Trac
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2012 Category: Service
Shannon said she got great service but nobody is perfect. She will recommend them for service.
This review was collected via phone interview by Customer Research Inc.

PM
Phylis M.
Oregon City, OR
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Phylis said this business did what she asked them to do and exceeded expectations.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
Portland, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2012 Category: Service
Jason said they did the job quickly, they did what he asked them to do, and it was an in and out thing. He did mention he received an automated text message from this business and that is the one thing he does not want.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Oregon City, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2012 Category: Service
Tom said this business was very helpful and the work was done while he was waiting. Jeff was a big help and he did a great job.
This review was collected via phone interview by Customer Research Inc.

KB
Katie B.
Portland, OR
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2012 Category: Service
Katie said this business did really great. She did mention that they did tell her that they would call her the first thing Monday regarding a quote on the repairs and did not call until Tuesday afternoon.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Oregon City, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2012 Category: Service
John said the business is convenient, they specialize in Jeeps, they're with Chrysler and the business has a clean little shop.
This review was collected via phone interview by Customer Research Inc.

CK
Christine K.
Oregon City, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2012 Category: Service
Spoke with David. He said this business is honest and Jeff gives great customer service.
This review was collected via phone interview by Customer Research Inc.

AT
Arlene T.
Woodburn, OR
Chrysler New Yorker
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2012
Auto Service and Repairs
As always the staff was friendly and helpful and the work on my car was done in a timely manner. I was disappointed that the final cost was more than I expected BUT the extra repairs were needed and the price was fair. I really appreciate the staff looking after my auto needs for my 17 year old vehicle so that it stays is such good running order. Thanks Auto Northwest staff !!!

SA
Steve A.
OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2012 Category: Service
Spoke with Mary. She said this business is very accommodating.
This review was collected via phone interview by Customer Research Inc.

DP
Daniel P.
Estacada, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2012 Category: Service
Daniel said he has been using this business for the last couple of years and they always do a good job. They are very up front and honest with him.
This review was collected via phone interview by Customer Research Inc.

CH
Chuck H.
Oregon City, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2012 Category: Service
Chuck said this business was very timely.
This review was collected via phone interview by Customer Research Inc.

AY
Ann Y.
Canby, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Service
Ann said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

LK
Linda K.
Portland, OR
Geo Tracker
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2012
Geo Tracker
Service was exactly what I came in for and the problem was solved by the part that was installed. There is still a flat spot that may be due to "old" spark plug wire harness - I plan to talk to Scott about it because he's been right on top of things so far. Thanks for caring about your customers. I'll be back.

DS
Dennis S.
Clackamas, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2012 Category: Service
Dennis said this business is honest and they do a good job.
This review was collected via phone interview by Customer Research Inc.

AP
Al P.
Oregon City, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2012 Category: Service
Al said the work was good and they were efficient. He said they treated him like a human.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Oregon City, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2012 Category: Service
Richard said he likes the people at this business.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Nampa, ID
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2012 Category: Service
Mary said this business is honest and does a good job.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Oregon City, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2012 Category: Service
Bill said he like everybody at this business.
This review was collected via phone interview by Customer Research Inc.

EO
Elaine O.
West Linn, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2012 Category: Service
Spoke with Jim. He said the business is outstanding and responsive, they work with him, they make good suggestions and they are not greedy. He wants to thank the business for doing a good job. He takes both of his vehicles to this business.
This review was collected via phone interview by Customer Research Inc.