Auto Tech


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

38 Reviews

97% Would Recommend
Latest Review over 1 year ago

R J. on 06/29/2016
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"Horrible Service"
Took my Lexus IS 300 in to get several repairs, one being to replace the drivers side window regulator. I was charged $160 for the part and $55 for labor for a total of $215. After getting the car back the window still made a popping sound and was told by the owner that that's normal (even though the other 3 windows do not make a popping sound.) Finally after a while the same window broke again and I had to take the door panel off and get the glass and found that it was the original part and they had just used JB Weld to repair it.
After researching the new part cost around $90, but they opted to use $5 in JB Weld, so this means they profited $210 instead of $125, if they would have actually bought the new part like was told to them and they said it had been replaced.
This is a very good scam, jerry rig parts and tell the customer they have been replaced, so when it eventually breaks again you can charge them again, but unfortunate for them I actually know how to work on my car and know that it was rigged and not actually fixed.
I suggest to anyone to stay with your car for repairs to see if they are actually doing the work and not just cutting corners to maximize their profits.
It's sad that you can't trust people these days!!!
Service Date: 05/01/2014
Review Created: 06/29/2016 07:21 PM
Taylor E. on 09/20/2014
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Taylor said this business specializes in luxury vehicles.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 09/16/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.
John C. on 09/17/2014
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John said the business was good and very professional.
Vehicle: Nissan Armada
Category: Service
Service Date: 09/12/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
Johnny E. on 09/15/2014
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Johnny said he likes the way Craig does stuff. He is a good guy to have work on a customer's vehicle. He does not take his vehicle anywhere he does not trust, which is why he uses this business.
Vehicle: BMW Z3
Category: Service
Service Date: 09/12/2014
Review Created: 09/15/2014
This review was collected via phone interview by Customer Research Inc.
Jamie B. on 09/10/2014
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Jamie said the facility is very understanding and helpful. They are willing to work with their customers.
Vehicle: Kia Optima
Category: Service
Service Date: 08/20/2014
Review Created: 09/10/2014
This review was collected via phone interview by Customer Research Inc.
Vickey O. on 09/09/2014
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Spoke with Bertie. She said the service provided by the business is really great.
Vehicle: Buick Century
Category: Service
Service Date: 08/29/2014
Review Created: 09/09/2014
This review was collected via phone interview by Customer Research Inc.
Gene A. on 09/08/2014
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Gene said they are the best around.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 08/29/2014
Review Created: 09/08/2014
This review was collected via phone interview by Customer Research Inc.
Jamie B. on 09/06/2014
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Jamie said this business provides great service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/22/2014
Review Created: 09/06/2014
This review was collected via phone interview by Customer Research Inc.
Donald O. on 08/21/2014
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Spoke with Jean. She said this business is absolutely wonderful. She has known them for years. They provide wonderful service, and the staff is super nice. She and Donald are well pleased. She has already highly recommended them to others. She will not allow anyone else to touch her vehicle. Craig has the best personality, and the receptionist is excellent, and welcoming.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 08/18/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.
Larry M. on 08/21/2014
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Spoke with Gail. She said this business was really nice, did as they said, and contacted her whenever anything was questionable. As far as she can tell, her vehicle is fixed. Everything was fine.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 08/18/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.
Wayon S. on 08/20/2014
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Wayon said this business is always good to him.
Vehicle: Cadillac SRX
Category: Service
Service Date: 08/18/2014
Review Created: 08/20/2014
This review was collected via phone interview by Customer Research Inc.
Pauline R. on 08/20/2014
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Pauline said they did a great job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/15/2014
Review Created: 08/20/2014
This review was collected via phone interview by Customer Research Inc.
Bob S. on 08/16/2014
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Bob said everyone is very experienced and very competent. He really enjoys this business.
Vehicle: Mercedes-Benz SLK230
Category: Service
Service Date: 07/21/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
Bill M. on 08/06/2014
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"They know their stuff! "
Craig diagnosed my electrical problem quickly and accurately.
Vehicle: BMW 535i
Service Date: 08/05/2014
Review Created: 08/06/2014 02:19 AM
Robert H. on 08/05/2014
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Robert said the facility is always really nice and knowledgeable. They're willing to answer his questions and to work with him.
Vehicle: BMW X5
Category: Service
Service Date: 07/30/2014
Review Created: 08/05/2014
This review was collected via phone interview by Customer Research Inc.
Thomas H. on 07/23/2014
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Thomas said his air conditioner works perfect.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 07/21/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Dennis W. on 07/23/2014
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Dennis said this business fixed the problem on his vehicle with no problems.
Vehicle: Scion tC
Category: Service
Service Date: 07/09/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Richard L. on 07/23/2014
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Richard said he has known the mechanic for years. He is very honest. This business provides good service.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/11/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
James R. on 07/23/2014
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James said he goes in for just an oil change but the facility will check his belts and other things to make sure they are okay. They do a good job for him.
Vehicle: Toyota Sienna
Category: Service
Service Date: 07/22/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Clinton W. on 07/17/2014
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Spoke with Daisy. She said the service was good. They are also friendly and honest.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 07/16/2014
Review Created: 07/17/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 38 in total