Our company is built on service and satisfaction, and nowhere is this more evident than in our staff. Our owner Rick Hetherington is a “car-guy” through and through. Since graduating from vocational school and rising through the ranks at Porsche dealership, Rick always wanted to do it “his way”. This translated into a factory quality Our company is built on service and satisfaction, and nowhere is this more evident than in our staff. Our owner Rick Hetherington is a “car-guy” through and through. Since graduating from vocational school and rising through the ranks at Porsche dealership, Rick always wanted to do it “his way”. This translated into a factory quality service center without the factory hassle and prices. Mom helped out in the beginning and still runs the front office. ...more
Verified Customer
This is not how an honest business should operate. I felt pressured to pay to avoid conflict or retaliation. I’ve requested that the business make this right. If they don’t respond appropriately, I will be filing a formal complaint with the Massachusetts Attorney General’s Office.
Future customers: make sure you get an estimate in writing before allowing any work to begin.