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Automax Hyundai Killeen

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,899 Reviews)
67
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Score Details

5 stars
73%
4 stars
13%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
82
Total ReScores™
4.4
ReScore™ Average
67
Net Promoter Score ®

Business Details

About

Automax Hyundai is located in Killeen, TX. Call us or visit our website to schedule service today! From basic oil changes to major repairs, we are here to help drivers from Killeen, Fort Hood, and Temple keep their vehicles in top running condition. Automax Hyundai is located in Killeen, TX. Call us or visit our website to schedule service today! From basic oil changes to major repairs, we are here to help drivers from Killeen, Fort Hood, and Temple keep their vehicles in top running condition.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(254) 699-2629
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 6:00 PM
Sun
closed
* Central Time (US & Canada)
3301 E Central Texas Expressway Killeen, TX 76543
Get Directions
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,899 Reviews)
Write a Review
Recent Reviews
RS
gravatar
Robert & Paula S.
Belton, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2022
1
Category: Service
Bad communication
Sched and took car in on 1/14/22. In the past we have dealt with Josh as our service rep and has been a great experience. Even though we asked for Josh this time we were given another rep and communication has been horrible. Had a front sensor problem that started a month after a very minor collision so figured it wasn't from that. Took it to the dealer to see and it has been like pulling teeth to get updates. Finally after we call daily and asked for the manager we were told it was from the collision so not warranty but they can do all repairs there just need our claim# and not to worry. 1/28/22 again, back to square one with communication. Have no idea where our vehichle is actually at location wise or repair wise. Should at least get updates from them without calling over rand over. They have had it for 2 wks and we are stilling sitting without the vehicle or a progress report. This was my first Hyundai and possibly the last.
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