Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

663 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


GG
Gary G.
Kirkland, WA
Verified
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04/28/2012 Category: Service
Spoke with MaryLou. She said this business keeps appointments. They fix her vehicle in a timely manner. She hasn't had any problems with the repairs. She wanted to let this business know keep on keeping on and keep on smiling.
This review was collected via phone interview by Customer Research Inc.

OA
Oscar A.
Bothell, WA
Verified
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04/26/2012 Category: Service
Oscar said they always do good work. He said he has no complaints. They are honest.
This review was collected via phone interview by Customer Research Inc.

MP
Mary P.
Sammamish, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2012 Category: Service
Mary stated that the business was fast, good and friendly.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Bothell, WA
Acura 2.3CL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2012
Outstanding service and knowledge
Very service oriented and very knowledgeable. Excellant work performed and provided great answers to all questions asked. Will return for work on my vehicles in the future.

JH
Jacquelyn H.
Seattle, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2012 Category: Service
Jacquelyn said the owners were kind and they always drove her to work when she drops off her vehicle. They are honest as much as a mechanic should be and they're easy to work with. She appreciates all the help.
This review was collected via phone interview by Customer Research Inc.

SL
Shalina L.
Kirkland, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012 Category: Service
Shalina said her vehicle had broken down and she was panicked. She needed her vehicle running as soon as possible, and the business had it running in a day. She will be back.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Kirkland, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2012 Category: Service
Tom said the service was good and they were honest.
This review was collected via phone interview by Customer Research Inc.

ES
Emmett S.
Kirkland, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2012 Category: Service
Emmett said the business did everything they told him they would do, they called him when they told him they would, they called and gave him the estimate, they were professional and they delivered everything they promised.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Seattle, WA
Isuzu Trooper
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/13/2012
Not impressed
$50 for a "diagnostic", some fuses supposedly cleaned, and i walk away with the same car. Keith is a nice guy, but the light didn't even work when I got back to the office and I'm out $50.
Jeff E. from Automedics responded on 04/16/2012
James, In addition to the time spent checking pinout voltages, fuses, and cleaning connectors, I also recommended a combination switch for your vehicle, which you declined. Would you like to schedule an appointment to have your switch replaced? We would be happy to order it for you. Please let me know. Thanks.
Jeff E. from Automedics responded on 04/16/2012
James, In addition to the time spent checking pinout voltages, fuses, and cleaning connectors, I also recommended a combination switch for your vehicle, which you declined. Would you like to schedule an appointment to have your switch replaced? We would be happy to order it for you. Please let me know. Thanks.

MB
Michelle B.
Bothell, WA
Isuzu Trooper
Verified
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04/04/2012
Really helpful. Definitely recommend!
I have used this shop twice now. Both times they have been fair and speedy.

JD
JOHN D.
Kirkland, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2012
HONEST MECHANICS
JEFF AND KEITH ARE A BREATH OF FRESH AIR WHEN IT COMES TO HONESTY AND SERVICE.

DH
Debbie H.
Kirkland, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2012 Category: Service
Debbie said she is satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Kirkland, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2012 Category: Service
Thomas said that they explained everything to him and the visit was comfortable.
This review was collected via phone interview by Customer Research Inc.

JM
Judy M.
Kirkland, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2012 Category: Service
Judy said the business was courteous, knowledgable and timely. She said she felt confident that they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Bellevue, WA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2012 Category: Service
John said they do quality work at a fair price.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Kirkland, WA
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/20/2012 Category: Service
Michael said it took 45 minutes longer than expected and he wasn't given a reason why it was delayed. He was upset that they charged him more for half an hour of labor.
This review was collected via phone interview by Customer Research Inc.
Jeff E. from Automedics responded on 03/27/2012
Michael, we are always interested in your response and welcome another chance to address your concerns. Please call me. Keith at AutoMedics, 425-283-7930. Thanks!

DK
DANA K.
Bothell, WA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2012
Road trip prep
I definitely prefer to bring my car to Automedics for any work that needs to be done. The customer service is top-notch and I feel confident that they won't try to sell me work that doesn't need to be done.

SB
Sharon B.
Lynnwood, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2012 Category: Service
Sharon said she was happy with the work.
This review was collected via phone interview by Customer Research Inc.

CK
Charlie K.
Kirkland, WA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2012
First Oil Change
It was a very nice professional service. Thanks :)

CV
Chris V.
Woodinville, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2012 Category: Service
Chris said everything was done right and the work was finished quickly. He has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.