Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

260 Reviews

98% Would Recommend
Latest Review 4 months ago

Reviews


MS
Mackenzie S.
Green Bay, VA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Mackenzie said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jerrod J.
Blackstone, VA
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Jerrod said he enjoys going to this business.
This review was collected via phone interview by Customer Research Inc.

MF
Marshall F.
Blackstone, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Marshall said the business redid a motor for him, and it did a great job. It is always really helpful and it does a good job,
This review was collected via phone interview by Customer Research Inc.

FB
Franklin B.
Blackstone, VA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Franklin said the business is easy to get into and the service was good and the prices were good also.
This review was collected via phone interview by Customer Research Inc.

MW
Melissa W.
Crewe, VA
Pontiac Bonneville
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Melissa said she would recommend this facility for service.
This review was collected via phone interview by Customer Research Inc.

SH
Shirley H.
Bracey, VA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Shirley said this business is very helpful, informative and accommodating.
This review was collected via phone interview by Customer Research Inc.

DE
Douglas E.
Crewe, VA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Douglas said he appreciated the work they did on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JJ
Jacqueline J.
Wilsons, VA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Spoke with Eldridge. He said the service was really quick for the amount of work and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

ND
Noel D.
Blackstone, VA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Spoke with Betty. She said she was really satisfied with her service. The work was good.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Crewe, VA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
James said the business didn't have any problems fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

NK
Nicholas K.
Arlington, VA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Spoke with Oliver. He said it is perfect. The staff did a great job. He has no problems with the service.
This review was collected via phone interview by Customer Research Inc.

EP
ELIZABETH P.
Blackstone, VA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Wonderful
Wonderful customer service. Enjoy the staff there.

DS
Dwayne S.
Blackstone, VA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Dwayne said every time he calls they discuss the issue. This business has great customer service.
This review was collected via phone interview by Customer Research Inc.

SD
Sondra D.
Blackstone, VA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Sondra said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JJ
Joann J.
Blackstone, VA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Spoke with Don. He said the employees were pleasant. He has taken 3 vehicles to this business. They did a good job and got their work done in a timely fashion. Their work was done correctly and he didn't have any more issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

BP
BENJAMIN P.
Blackstone, VA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Waiting area is clean and the employees are polite
I have been taking my vehicle to automotive excellence for a long time. They are great

JM
John M.
Blackstone, VA
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018 Category: Service
John said the service was great.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Wilsons, VA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018 Category: Service
David said the staff at this business did a really good job servicing his vehicle. They were very courteous. He was very satisfied.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Crewe, VA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018 Category: Service
Chris said the staff are all very upstanding and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

CW
Carl W.
Blackstone, VA
Chrysler 300
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/26/2018 Category: Service
Carl said he is unhappy with the business. The service staff told him the vehicle needed things done. However, he does not see any improvement to his vehicle. After spending around $450, he stated he thinks the business tried to take advantage of him.
This review was collected via phone interview by Customer Research Inc.
Lewis J. from Automotive Excellence responded on 02/05/2018

Sorry you feel that way, but it was not our call that your  insurance company would not cover the damage done to your car The car needed alot of extra work done that you were told about.


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