Automotive Experts of Maple Valley

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

231 Reviews

98% Would Recommend
Latest Review over 2 years ago

Reviews


JB
Joel B.
Maple Valley, WA
Ford Thunderbird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Joel said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

PL
Pepe L.
Kent, WA
Mazda Protege
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Pepe said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Maple Valley, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2017 Category: Service
Spoke with Cindy. She said the employees were very professional and kept her informed about everything that was going on.
This review was collected via phone interview by Customer Research Inc.

TF
Thomas F.
Maple Valley, WA
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2017 Category: Service
Spoke with Thomas' wife. She said this business has always been prompt, helpful and efficient.
This review was collected via phone interview by Customer Research Inc.

TJ
Tina J.
Washington
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2017 Category: Service
Tina said the gentleman behind the counter told her one thing before she decided to have the work done. When she decided to have the work done, all of a sudden, he did not have any specific information for her as to when the vehicle would be ready. He was really specific beforehand. They were done with her vehicle really quickly.
This review was collected via phone interview by Customer Research Inc.

CH
Clarke H.
Maple Valley, WA
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2016 Category: Service
Clarke said the business is pretty good.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Kent, WA
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2016 Category: Service
Jim said he told the business to check his tires, and they didn't.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Maple Valley, WA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2016
RAV4 Timing chain and water pump/thermostat replacement
They did the job as required and in a timely manner. My only complaint would be that the mark-up on parts was padding the bill. $13.95 for antifreeze, $15.54 for a water pipe O ring, and $14.99 for a pair of wiper blades. Really? Those items could be purchase for half that amount at O'Reilly's Auto parts. My wife and I spent $1800 in a week on automotive work there. They do good work, but it's expensive!

JF
Jeremie F.
Kenosha, WI
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2016
Get service
There great

RM
Ryan M.
Maple Valley, WA
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2016 Category: Service
Ryan said this business got the job done.
This review was collected via phone interview by Customer Research Inc.

JC
Jesse C.
Renton, WA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2016 Category: Service
Jesse said the employees at the business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Kendall M.
Maple Valley, WA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2016 Category: Service
Kendall said the business was a little more expensive than she expected but she did not know if they were higher than other facilities. They treated her fairly and she has dealt with them before.
This review was collected via phone interview by Customer Research Inc.

DC
DALE C.
Black Diamond, WA
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2016
good reliable service--recommend it to others
Good reliable service

CL
Cidy L.
Maple Valley, WA
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2016 Category: Service
Cidy said the business forgot to reset the maintenance light when they changed her oil. Otherwise, everything was great.
This review was collected via phone interview by Customer Research Inc.

DC
Dale C.
Black Diamond, WA
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2016 Category: Service
Dale said he was pretty satisfied but it was not completely perfect and it was not their fault.
This review was collected via phone interview by Customer Research Inc.

CB
Charisse B.
Maple Valley, WA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2016 Category: Service
Spoke with Chris. He said the business was more expensive than he had expected.
This review was collected via phone interview by Customer Research Inc.

JO
Jason O.
Maple Valley, WA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2016 Category: Service
Jason said his vehicle broke down about half a block away from this business. They did not have the ability to get his vehicle moved to their location but everything else about his experience was great. They were polite and easy to work with.
This review was collected via phone interview by Customer Research Inc.

DD
Dawn D.
Kent, WA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2016 Category: Service
Dawn said she was charged a lot of money for the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Maple Valley, WA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2015 Category: Service
Gary said the business was very good. They were fast and accommodating.
This review was collected via phone interview by Customer Research Inc.

MS
Michell S.
Maple Valley, WA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2015
Timely, professional service
Professional staff, on schedule.

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