Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

724 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


WH
Warren H.
Tarzana, CA
Hyundai Azera
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Warren said the initial problem was not fixed the first time but the staff were very easy to deal with on the phone about it.
This review was collected via phone interview by Customer Research Inc.

LS
Leslie S.
Newbury Park, CA
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Leslie said the staff were honest and know what they're doing.
This review was collected via phone interview by Customer Research Inc.

JO
Jean O.
Woodland Hills, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Spoke with Jean's husband. He said the service was quick and honest.
This review was collected via phone interview by Customer Research Inc.

SS
Sarah S.
Encino, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Sarah said this business did everything she needed them to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GE
Greg E.
Tarzana, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Greg said the owner and his son were great. They went out of their way to help him. He said to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

RF
Ron F.
Calabasas, CA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Ron said the staff did a very good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Laurie B.
Reseda, CA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Laurie said this is a very good business and she got very good service from the staff.
This review was collected via phone interview by Customer Research Inc.

JH
Jeannine H.
Woodland Hills, CA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Jeannine said the business was great. The staff were very nice people and didn't try to sell her things she didn't need. The prices were good.
This review was collected via phone interview by Customer Research Inc.

MS
Mathias S.
Canoga Park, CA
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Mathias said he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

AH
Adam H.
Studio City, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Adam said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

SB
Silvia B.
Oak Park, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Silvia said their customer service is excellent, and her vehicle runs smoothly. They were very clear with what they were doing, and they were on time with everything.
This review was collected via phone interview by Customer Research Inc.

PF
PETER F.
Woodland Hills, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Honest & Kind
I’ve been taking my cars to AI since I was a college student....now some 30 years later it is still the business that my husband I trust. So much so, that when we were shopping for a car last year (previously owned) we made sure that it was a brand that AI serviced. Tom and now Jared have never steered us wrong and we wouldn’t trust anyone else! Thanks guys!

GK
Gabe K.
Woodland Hills, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Gabe said the staff are always very helpful, timely and courteous.
This review was collected via phone interview by Customer Research Inc.

SO
Sally O.
Tarzana, CA
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Sally said the staff did a wonderful job providing service.
This review was collected via phone interview by Customer Research Inc.

JZ
Julian Z.
California
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Julian said the service was good.
This review was collected via phone interview by Customer Research Inc.

TK
TOM K.
Woodland Hills, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Tom K
Jarred and Tom are great to work with.

DP
David P.
Woodland Hills, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
David said he's been going there for years. The business provides good, honest work and they are willing to work with their customers.
This review was collected via phone interview by Customer Research Inc.

AS
ANNETTE S.
Canoga Park, CA
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Just a routine Service
Had SUV in for a routine service. No drama, no efforts to significantly “up sell” on time, and within price as quoted.

Good suggestion on replacing tires at or around next service visit.

Polite young men providing service and discussion.

AC
Anthony C.
North Hills, CA
Acura RL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Anthony said their is professionalism throughout the entire place. His vehicle was clean when he got it, and the service was done on time. The business is a great place, he has been using them for years. Tom is an incredible person, and his whole staff is top notch.
This review was collected via phone interview by Customer Research Inc.

LB
Laurie B.
Reseda, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Laurie said the business is reliable and provided good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 724 in total