Automotive Instincts


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

664 Reviews

99% Would Recommend
Latest Review 4 days ago
Mike Y. on 02/19/2018
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Mike said the employees do good work.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 01/18/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Aida V. on 02/19/2018
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Aida said everyone is friendly and approachable.
Vehicle: Lexus ES 300
Category: Service
Service Date: 01/18/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
RICHARD B. on 02/17/2018
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"Friendly, Honest, Professional"
My introduction was when my prior car broke down and AAA towed me here. They got me going again but it was not long after that I realized I needed a new car. I've been bringing my new car here for a year. I make an appt, drop off my car for routine service and a few hours later I get the call that my car is ready. With my other car I'd say I think I need this or that and when I would return they'd say I did not need it, they just tighten or adjusted. Easily could have performed work that was not needed. Highly recommend.
Vehicle: Hyundai Sonata
Service Date: 02/16/2018
Review Created: 02/17/2018 08:35 PM
Robert S. on 02/16/2018
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Robert said that he has been using them since they started in business. He is very pleased with them, they are very sincere, up front and honest which is very hard to find these days in a business.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 02/01/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Geraldine D. on 02/16/2018
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Geraldine said the business provides excellent service and they are fast. Her vehicle is running well .
Vehicle: Toyota Camry
Category: Service
Service Date: 01/30/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Mary C. on 02/16/2018
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Mary said the staff were honest and did great work.
Vehicle: Hyundai Accent
Category: Service
Service Date: 01/22/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Bill H. on 02/14/2018
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Bill said that the business did good work and they were reasonable. He said they are pleasant to work with.
Vehicle: Acura MDX
Category: Service
Service Date: 01/19/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
CORALIE B. on 02/11/2018
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"great experience"
having to find an auto repair shop is always a tricky task... Automotive instincts didn't disappoint. Everything was straight forward and clear! We will be back!
Vehicle: Toyota Prius
Service Date: 02/08/2018
Review Created: 02/11/2018 08:14 AM
JACKIE V. on 02/10/2018
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"Great service as always!"
A customer for many years... plan to continue to be!
Vehicle: Toyota Highlander
Service Date: 02/09/2018
Review Created: 02/10/2018 11:17 PM
Maureen W. on 02/10/2018
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Spoke with George. He said the business did a good job. Joe was very helpful and the repair was excellent.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/24/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
MARIA C. on 02/05/2018
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"As ever, fast, reliable and quality service!"
The moment that the "check engine" light went on, I drove directly to Automotive Instincts (they were kind enough to take me right away despite not having an appointment) and they quickly diagnosed and repaired the problem. They're just the best!
Vehicle: Lexus GS 300
Service Date: 02/03/2018
Review Created: 02/05/2018 10:49 AM
Josue G. on 01/22/2018
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Josue said the staff at this business did a great job servicing his vehicle. He appreciated that as true specialists, they were able to pinpoint the problem with his vehicle without guessing. He had a great experience at this facility.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 01/17/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Nicole G. on 01/19/2018
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Nicole said the business did all the work in 1 day. The staff is professional and she will be going back.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 01/16/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
ROSS G. on 01/14/2018
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"Great Wheel Alignment"
Service is always great with reasonable waiting time. Tom and Jerrod are always friendly and professional.
Vehicle: Toyota Camry
Service Date: 01/13/2018
Review Created: 01/14/2018 09:15 PM
Bruce K. on 01/09/2018
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Bruce said he was very happy with the service. His vehicle is performing much better now.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/08/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
PETER S. on 01/07/2018
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"Professional service"
Service was good. Price seemed higher than normal for the service done (oil change and air filter change).
Vehicle: Hyundai Accent
Service Date: 12/28/2017
Review Created: 01/07/2018 10:40 PM
LENNY B. on 01/07/2018
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"Lenny Berg"
As always a wonderful experience. It is nice knowing when that when I drop my car off it will be totally taken care of. I have been going to Tom for close to 20 years. That says enough!.
Vehicle: Acura 3.2CL
Service Date: 01/06/2018
Review Created: 01/07/2018 08:01 AM
Elaine P. on 01/06/2018
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Elaine said staff were wonderful at this business. She was100 percent satisfied with the service they provided on her vehicle.
Vehicle: Honda Civic
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
April G. on 01/06/2018
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April said she has been going to the business for years.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Amarjit B. on 01/06/2018
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Amarjit said the service is very good.
Vehicle: Honda Pilot
Category: Service
Service Date: 12/27/2017
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 664 in total