Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

787 Reviews

99% Would Recommend
Latest Review 37 minutes ago

Reviews


Verified Customer
Woodland Hills, CA
Hyundai Sonata
Verified Customer
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11/19/2018
Glad I found you
Was very pleased with both personal and professional service.

MF
MARK F.
Woodland Hills, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Outstanding service
Have had multiple cars serviced and repaired by the team here. I've been hapoy every time - can't recommend them enough.

JH
JIM H.
Woodland Hills, CA
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Awesome and trust worthy
Can’t say enough about these guys. I’ll only buy Japanese because I don’t want to have to use another mechanic.

JP
JOHN P.
Woodland Hills, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Once Again Exceed my expectations
Had my car serviced on Veterans Day, no appointment, they just squeezed me in. The Best!! JP

Verified Customer
Tarzana, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Car repair
Tom and Jared are the best! Very knowledgeable and trustworthy! This is the 3rd Honda I’ve owned and I would never think of going anywhere else for service!

JW
JAMES W.
Tarzana, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great Service
My car needed a lot a work, they had all parts needed right there and were able to fix everything the same day.

GT
GUY T.
Tarzana, CA
Kia Niro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
polite and helpful
Very close to where I live. Service was courteous and helpful.

Verified Customer
Santa Monica, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Good people. Good work.
I was very happy with the work done, the excellent communication, and working with the staff and management. I would recommend Automotive Insticts to anyone!

RG
ROBERT G.
Woodland Hills, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Great service
Great service, clean and knowledgeable

Verified Customer
West Hills, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Customer service & quality
Exceptional customer service and high quality work and great communication during service day. I have been a loyal customer for more than 20 years.

SR
Sandy R.
Tarzana, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Sandy said she loves this business. The staff is knowledgeable and very nice.
This review was collected via phone interview by Customer Research Inc.

EE
Eric E.
California
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Eric said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
Gabriel M.
Woodland Hills, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Gabriel said the staff was open to his questions, and were really great guys to work with.
This review was collected via phone interview by Customer Research Inc.

LD
Le D.
CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Leand. He said that the owner and his son were super friendly and got his vehicle done in the same day
This review was collected via phone interview by Customer Research Inc.

AC
Anthony C.
North Hills, CA
Acura RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Anthony said that his overall experience was great. It's a fine organization and he's been going to their business for many years.
This review was collected via phone interview by Customer Research Inc.

BW
Beth W.
Woodland Hills, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Beth said that the place was fast, good and had great pricing.
This review was collected via phone interview by Customer Research Inc.

TH
Tyler H.
North Hollywood, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Tyler said staff was very friendly and easy to work with and he also said the repairs were done in timely manner.
This review was collected via phone interview by Customer Research Inc.

WL
WILLIAM L.
Woodland Hills, CA
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great repair shop
Knowledgeable and reliable mechanics.

DA
DEBORAH A.
Woodland Hills, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
3+ Decades w/ A.I.
Never have I had to return soon after servicing because something wasn’t done right.
Consistently better pricing than auto dealers’ service Dept’s.

SB
SUSAN B.
Woodland Hills, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018
Auto service
The service was good. They needed to order parts, said they would be there next day & car would be ready ...it was. Courteous, professional.

Displaying Review 1 - 20 of 787 in total