Automotive Instincts


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

625 Reviews

99% Would Recommend
Latest Review 1 day ago
CORLISS B. on 11/18/2017
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"Professional, no unnecessary "extras" pushed on customer."
For the first time, I did not feel intimidated. Felt totally confident that my car would be well serviced and the price would be fair. I am a single woman 71 yrs young! Refreshing experience.
Vehicle: Lexus CT 200h
Service Date: 11/16/2017
Review Created: 11/18/2017 07:18 AM
Sylvia K. on 11/15/2017
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Sylvia said the staff did a good job, in a timely manner.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
VALERIE K. on 11/13/2017
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"They are honest, quick and very knowledgeable in car repairs."
The office is very polite and professional in there car repairs and get in and out as fast as they can.
Vehicle: Honda Accord Cpe
Service Date: 11/11/2017
Review Created: 11/13/2017 07:17 PM
Mike S. on 11/13/2017
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Mike said the business has good prices and he trusts what they tell him.
Vehicle: Honda Element
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
PAUL B. on 11/11/2017
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"Always Exceptional Service!"
Automotive Instincts takes the worry out of going to the mechanic. Tom and Jarrod are honest people who deal well with their customers.
Vehicle: Toyota Camry
Service Date: 11/10/2017
Review Created: 11/11/2017 09:51 PM
Spencer B. on 10/31/2017
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Spencer said the business had great all around service. They adjusted to what he needed in terms of pick up time and completion date and had a good attitude about everything.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/07/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
ANITA S. on 10/30/2017
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"Most recent car maintenance check up on my Nissan Versa’s car"
Everything is great, only thing is u forgot to turn off the pressure symbol that is in the dashboard. Can I just go there one of this day, or do I have to make another appointment?
Vehicle: Nissan Versa
Service Date: 10/28/2017
Review Created: 10/30/2017 05:52 PM
JULIE P. on 10/30/2017
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"GREAT SERVICE!!!"
They are honest, thorough and cost effective. They are the best especially Tom and Jerrod!
Vehicle: Toyota Corolla
Service Date: 10/28/2017
Review Created: 10/30/2017 11:37 AM
Nancy R. on 10/23/2017
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Nancy said this is the only business she entrusts her vehicles to. She has been going to them for years.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/17/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
RICKI A. on 10/18/2017
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"Satisfied with my second service!"
It was easy to set up a service and I was out in two hours, as promised! I trust this company!
Vehicle: Honda Odyssey
Service Date: 10/16/2017
Review Created: 10/18/2017 09:04 AM
KENNETH T. on 10/16/2017
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"Caroline"
Fast, thorough service in accordance with service estimate on a busy Saturday.
Vehicle: Toyota Highlander
Service Date: 10/07/2017
Review Created: 10/16/2017 07:41 AM
Lisa D. on 10/13/2017
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Spoke with James. He said this business provided good and consistent service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/07/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
CAROLE G. on 10/11/2017
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"Trust"
I am always satisfied with the service, repair, capabilties and dependability
Vehicle: Lexus LS 430
Service Date: 10/09/2017
Review Created: 10/11/2017 05:43 AM
KEN C. on 10/09/2017
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"Tell Us About Your Visit"
Very friendly and professional. Easy to get an appointment that works for you. Tell you what needs to be done and executed perfectly and within a reasonable amount of time.
Vehicle: Honda Accord Cpe
Service Date: 10/02/2017
Review Created: 10/09/2017 01:39 PM
KAROLYN L. on 10/09/2017
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"they care about you. are very professional."
years of great service.
Vehicle: Honda CR-V
Service Date: 10/07/2017
Review Created: 10/09/2017 01:24 PM
Brianna R. on 09/29/2017
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Brianna said the business was nice to her. They asked her if she wanted refreshments and they made her feel welcome. They also had a great waiting area as well. They were quick and they did not badger her on other things that needed to be done on her vehicle. She was on a budget and the staff was willing to work with her on the price of the repairs. Thomas was such a wonderful person.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Joram S. on 09/29/2017
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Joram said he has been going to the business for over 20 years and he will not take his vehicle anywhere else. They are the best and have excellent knowledge on his vehicle.
Vehicle: Acura RDX
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
JENNIFER W. on 09/23/2017
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"They've Always Been Great, but..."
I was a little disappointed this last visit, the alternator was replaced and that was done well but the engine covers were in the trunk and not placed on the engine and the radio displayed ERR3.
We will still go to AI but please remember the small details, thanks.
Vehicle: Acura TL
Service Date: 09/18/2017
Review Created: 09/23/2017 10:19 AM
RICHARD B. on 09/18/2017
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"Knowledgable and honest service"
Always satisfied with the service.
Vehicle: Lexus ES 330
Service Date: 09/16/2017
Review Created: 09/18/2017 09:16 AM
Martin C. on 09/14/2017
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Martin said he had trust in the business and the service was good.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 625 in total