Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1287 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.3571429/5Overall Rating 4.3571429/5Overall Rating 4.3571429/5Overall Rating 4.3571429/5rating 4.3571429
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
89% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


GA
Gene A.
North Richland Hills, TX
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
The People
I have enjoyed doing business with AutoNation Hyundai. This is my first Hyundai after 5 Honda's. I had a real good experience in the buying faze and the maintenance experience has been wonderful.

SB
Sandra B.
Bedford, TX
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
2007 Santa Fe Repair
Everyone was very helpful and friendly.

AG
Amir G.
Colleyville, TX
2016 Hyundai Equus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
The staff were great, and friendly they went out of their way to accomodate what I needed.
I have always owned MB, or BMW. I own BMW 750LI, I visit BWM for some of the warranty work, I want to say compare to what I paid for my BMW, and my Hyundai Eq., I almost if not better treatment at this dealership.

Thank you

DR
Denise R.
Bedford, TX
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great service
Friendly staff. Quick service.
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/24/2018

Thank you for taking the time to respond to our survey with your feedback. We appreciate the great overall review and the positive comments that you left us. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

GT
Gerald T.
North Richland Hills, TX
2016 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Friendly service
Every thing you would expect from a first class professional organization.
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/24/2018

Thank you for taking the time to respond to our survey with your feedback. We appreciate the positive comments and the great overall rating that you have left us. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

AG
Anna G.
Fort Worth, TX
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Monthly maintenance
This was very good visit.
Very courteous employees.
Work was performed quickly and efficiently.
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/21/2018

Thank you for taking the time to respond to our survey. We appreciate all the things that you had to say regarding your service and we thank you for the great overall rating. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

KC
Karen C.
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Great service
Friendly employees and great service
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/17/2018

Thank you for taking the time to respond to our survey with your feedback. We appreciate all the positive comments and the great overall rating that you left for our location regarding your previous visit.

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

SS
Shamsher S.
Euless, TX
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Service
Nice
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/16/2018

Thank you for taking the time to give us some feedback regarding your visit. We appreciate the great comments and great overall rating that you have given us. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

RC
Roseanna C.
Hurst, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
great service
I was in and out within 30min for my oil change
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/16/2018

Thank you for taking the time to respond to our survey. We appreciate what you had to say regarding your visit and the time frame. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

KP
Kathy P.
Fort Worth, TX
2013 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great Service
Friendly and courteous staff.
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/16/2018

Thank you for taking the time to give us your feedback. We appreciate what you had to say regarding our facility and the great overall rating that you have given us.

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

LM
Laqucia M.
Fort Worth, TX
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Laqucia
I like the fact they took their time and made sure what was needed got fixed.
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/16/2018

Thank you for taking the time to respond to our survey. We appreciate the great comments and the great overall rating that you have left for us. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

SS
Stephanye S.
Euless, TX
2018 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2018 Category: Service
Clean, pleasant Service Department.
I will use this dealership for quite some time!
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/14/2018

Thank you for your feedback on our survey. We appreciate the positive comments that you have left for us. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

JA
Jamie A.
Waxahachie, TX
2006 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Used car purchase
The salesman was very friendly and professional. I received new tires and airbags free of charge with my used car purchase, which has never happened before at any dealership in my life! I was impressed with that...
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/14/2018

Thank you for taking the time to give us your feedback on our survey. We are pleased to hear that the salesman took good care of you and got you all the things that you needed. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

DH
David H.
Haltom City, TX
2017 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Amazing service!
I was i and out in a jiffy! The people were so friendly as well!
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/14/2018

Thank you for taking the time to respond to our survey. We appreciate the great comments and rating that you have given us regarding your previous visit. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

LN
Lisa N.
Argyle, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Excellent staff
Everytime I go the staff is amazing. Allen odell and great advice from David hall for when Im ready too buy!
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/09/2018

Thank you for responding to our survey with your feedback. We are pleased to hear that Allen and David have given you great advice and taken care of you on your visits with us. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

RC
Rick C.
Keller, TX
2010 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Azera
Great people and fast service.
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/09/2018

Thank you for taking the time to fill out our survey. We appreciate the great over all rating that you left for us and the positive comments as well. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

Anonymous avatar
Verified Customer
Fort Worth, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
The service
I was treated very well.
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/08/2018

Thank you for taking the time to respond to our survey. We appreciate what you said regarding your previous visit with us. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

SW
Sharon W.
Richland Hills, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018 Category: Service
friendliness of staff
Went in for a oil change, while I was there they told me about a recall on my vehicle and they took care of it. Everyone is so friendly there!
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/07/2018

Thank you for taking the time to give us your feedback on our survey. We apprecaite the great overall rating that you have given us. We are pleased to hear that you recieved the friendly service that you deserved.

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

Anonymous avatar
Verified Customer
Bedford, TX
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Oil and oil filter change
I came for oil/oil filter change. The representative treated me courteously and gave me a reasonable expectation on the process and when it would be done. The service was done expeditiously. Good service!
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/07/2018

Thank you for taking the time to respond to our survey. We appreciate the great overall rating that you left us regarding your previous visit. 

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com

Anonymous avatar
Verified Customer
Fort Worth, TX
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Surprised me...
Sometimes dealers are known to be on the high side for pricing and costs.... my starter went out and I have my vehicle towed there. After quickly identifying the problem, they called me and gave me the cost (which I thought was high). I called a couple places who said they’d do it cheaper. AutoNation price matched the repair and completed the work! They won me over and surprised me big time. Thank you!!!
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TIFFANI B M. from AutoNation Hyundai North Richland Hills responded on 05/07/2018

Thank you for taking the time to respond to our survey. We appreciate all the things that you had to say regarding your visit and the great overall rating that you left us.

Tiffani Massey
Customer Care Administrator
817-548-4647
masseyt1@autonation.com