Autonation Hyundai O'Hare


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1376 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 3.766663/5Overall Rating 3.766663/5Overall Rating 3.766663/5rating 3.766663rating 3.766663
Original
Overall Rating 2.2333313/5Overall Rating 2.2333313/5rating 2.2333313rating 2.2333313rating 2.2333313
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Judith S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always receive excellent service from this group.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 11:48 AM
Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall service is good, a few minor issues that can be improved by communication"
Had issues with getting a ride to work while my car was worked on. Extra fees were added that were not communicated to me to the tune of 15% more. Staff was pleasant and courteous. Car had brakes worked on and I think it is all good.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 10:52 AM
Jolanta B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 08:28 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/20/2017

Thank you for the review.

We are very happy we could earn the five star review.

PAULINE B. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick efficient + car wash!"
Prompt. No waiting
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:02 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/20/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Answers all questions whenever asked, even if you just pull in and do not have an appointment."
Very please.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 11:18 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/20/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Azera"
Good service
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:34 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/20/2017

Thank you for the review.

We are very happy we could earn the five star review.

Hristina P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Staff was friendly the gentlemen that helped me out was very patient & understanding, took the time to make sure everything was done correctly.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:05 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/17/2017

Thank you for the review.

We are very happy we could earn the five star review.

Joan S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Eveeryone is always pleasant and helpful."
Always happy with the service that I receive.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 02:45 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/17/2017

Thank you for the review.

We are very happy we could earn the five star review.

Vincent S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Satisfaction"
Robert Oberding, my service advisor, was very helpful in addressing what services needed to be attended to right away and which ones could held to my next visit, allowing me to budget more comfortably. I do object to the Service Department tacking on a $36.60miscellaneous fee for garage materials. I am already paying for the particular services I agreed to.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:08 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/17/2017

Thank you for the review.

We are very happy we could earn the five star review.

Sam L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On Time"
When I bring in my Sonata for service at AutoNation I prefer to wait while the service is being performed based on the time estimate I receive. I’m pleased to say that the service is completed as estimated.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:48 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/16/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and staff are exceptional"
Had great service as usual.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 06:37 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/16/2017

Thank you for the review.

We are very happy we could earn the five star review.

Janet T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service so no comment."
See above.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 12:51 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/16/2017

Thank you for the review.

We are very happy we could earn the five star review.

Mary L. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Communication, Great Service!"
Everything was very professional, from the Service Advisor, Bob Oberding, to the courtesy rides to and from the dealership.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 11:17 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/16/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Goood job"
Good job.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 09:48 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/16/2017

Thank you for the review.

We are very happy we could earn the five star review.

Sharon H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service - Competent and Friendly Service Employees"
The work on my car was performed in an efficient and timely manner. The friendly service from the initial contact, to my advisor, to my check out made my visit pleasant which is a definite plus for me.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 04:38 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/15/2017

Thank you for the review.

We are very happy we could earn the five star review.

Paulette S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department"
Service department was quick in finding the problem and fixing my car.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 06:49 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/15/2017

Thank you for the review.

We are very happy we could earn the five star review.

Russell L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change and Front End Alignment"
I was very satisfied with the service I received at Autonation Hyundai O'Hare. They did an oil change, front end alignment and even put the better worn tires on the front of my car so that I'm ready for winter. Thanks again!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 06:45 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/15/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
I know when I call to make appointment, it will be scheduled promptly and at a time most convenient to us. The service folks are so friendly and take the time to explain what they did. I waited for my car and overheard a few of them talking with other customers in a very knowledgeable way and without being pushy. This is my second car with Hyundai in last 10 years and I definitely think their service department is one of the best I've been to.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 05:21 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/15/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
This place is awesome time after time it never varies. Bob is by far one of the best service writers. he goes the long yard to make sure everything just the way you want it to be. He never stops to amaze me. Thanks again keep up the great work.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:22 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/15/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service - good value for the money spent"
Repairs are well done, and tehy wont try to convince you to purchase more than you need to. A pretty honest garage.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/13/2017 01:09 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/14/2017

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review

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