Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2030 Reviews

ReScore Reviews™ (47)

ReScore
Overall Rating 4.0425532/5Overall Rating 4.0425532/5Overall Rating 4.0425532/5Overall Rating 4.0425532/5rating 4.0425532
Original
Overall Rating 2.2553204/5Overall Rating 2.2553204/5rating 2.2553204rating 2.2553204rating 2.2553204
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


KK
Kenneth K.
Skokie, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Quick and Easy
All work is done quickly and professionally by the technicians. Bob Ober ding makes the visit a pleasant one.

RR
Richard R.
Des Plaines, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great Service
Location; fast, friendly service
Christopher A A. from Autonation Hyundai O'Hare responded on 02/14/2019

Thank you for the review.

We are very happy we could earn the five star review.


NF
Nicole F.
Park Ridge, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Another Great Visit!
I am more than pleased with my experience at Automation Hyundai!
Christopher A A. from Autonation Hyundai O'Hare responded on 02/13/2019

Thank you for the review.

We are very happy we could earn the five star review.


JL
June L.
Des Plaines, IL
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Excellent service, friendly personnel
Always service my car here and will continue to do so. Have been a customer for years. Can really reiy on them.
Christopher A A. from Autonation Hyundai O'Hare responded on 02/13/2019

Thank you for the review.

We are very happy we could earn the five star review.


JF
Jeff F.
Des Plaines, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
Fast service,friendly people,
They were friendly, fast service, got done right away
Christopher A A. from Autonation Hyundai O'Hare responded on 02/11/2019

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review.


Verified Customer
Des Plaines, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Close to home
Debated giving less than 5 stars because they had no loaner vehicles at all, and my car was there for 5 days! Gave it 5 star only because the service rep was nice, answered every call and returned calls, and said that he tried calling a few rental agencies. In cases like this (warranty work) the dealer should dig into their pocket and pay the cost of a loaner themselves or just walk over to Honda and offer one of theirs, even if Hyundai won't reimburse them.
Christopher A A. from Autonation Hyundai O'Hare responded on 02/11/2019

Thank you for the review.

We are very happy we could earn the five star review.


AO
Amy O.
Hanover Park, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Thank you!
First time at this location. Everything was great!
Christopher A A. from Autonation Hyundai O'Hare responded on 02/11/2019

Thank you for the review.

We are very happy we could earn the five star review


MS
Milos S.
Des Plaines, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Excellent Service
As always the service was wonderful. Greg Hernquist was my service advisor and went over everything with me. He is very professional and very respectful. The entire team is wonderful. The service department is truly one of the best I have ever been to. Please keep up the great work.
Christopher A A. from Autonation Hyundai O'Hare responded on 02/11/2019

Thank you for the review.

We are very happy we could earn the five star review


LM
Lisa M.
Des Plaines, IL
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
friendly staff and timely service
Bob and all the staff are very friendly and the service has been excellent. I have actually been in 3 times in 3 weeks, twice for quick checks. No hassles encountered.
Christopher A A. from Autonation Hyundai O'Hare responded on 02/08/2019

Thank you for the review.

We are very happy we could earn the five star review


EL
Ethel L.
Des Plaines, IL
2003 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Perfect Service
I've never had a negative experience with the service at Auto Nation O'Hare Hyundai. Robert Oberding & every rep are consummate professionals, courteous & do not hesitate to go that little extra that makes doing business w/Auto Nation always a positive experience.
Christopher A A. from Autonation Hyundai O'Hare responded on 02/07/2019

Thank you for the review.

We are very happy we could earn the five star review


SL
Sam L.
Elk Grove Village, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Friendly Service
I feel special when I bring my Sonata to Autonation for service. My service advisor, Robert, is friendly and gets the service completed as promised. He also explains the work that was completed during my visit.
Christopher A A. from Autonation Hyundai O'Hare responded on 02/06/2019

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Oil Change Service
I made my service appointment online and was not aware that it automatically defaults to drop off service. When I brought my car in, I was told that it was a 2 hour wait, but they would see what they could do. One hour later, I was out the door.
Christopher A A. from Autonation Hyundai O'Hare responded on 02/06/2019

Thank you for the review.

We are very happy we could earn the five star review


PT
Phung T.
Skokie, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
Services
The 1st time having service for car oil change
Christopher A A. from Autonation Hyundai O'Hare responded on 02/06/2019

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review.


SS
Sarah S.
Des Plaines, IL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
020119
Always good service. Always helpful
Christopher A A. from Autonation Hyundai O'Hare responded on 02/05/2019

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Mount Prospect, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
People smiled and were friendly.
Staff were efficient and were prepared for my visit.
Christopher A A. from Autonation Hyundai O'Hare responded on 02/04/2019

Thank you for the review.

We are very happy we could earn the five star review


FR
Forrest R.
Park Ridge, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Oil Change
Excellent service at fair price
Christopher A A. from Autonation Hyundai O'Hare responded on 02/04/2019

Thank you for the review.

We are very happy we could earn the five star review


TL
Thomas L.
Des Plaines, IL
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Fast and relyable service and professional service department team.
The service department at O'Hare Hyundai always makes it easy to accomplish my service needs. Greg Hernquist is courteous and knowledgeable and makes recommendations on any service needs that may need attention. The shuttle service is excellent, and Greg gave me an update call and completed everything well ahead of the quoted time. They always do a service follow-up contact, and send service reminders making one less thing that I need to worry about. Great job!
Christopher A A. from Autonation Hyundai O'Hare responded on 02/04/2019

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Chicago, IL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Excellent
Service technicians
Christopher A A. from Autonation Hyundai O'Hare responded on 02/04/2019

Thank you for the review.

We are very happy we could earn the five star review


PB
Philip B.
Des Plaines, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Service rep.
Close to home.
Christopher A A. from Autonation Hyundai O'Hare responded on 01/30/2019

Thank you for the review.

We are very happy we could earn the five star review


BC
Bruce C.
Niles, IL
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Great service
Always excellent service. Never disappointed.
Christopher A A. from Autonation Hyundai O'Hare responded on 01/28/2019

Thank you for the review.

We are very happy we could earn the five star review.