Autonation Hyundai O'Hare


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1643 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 3.926828/5Overall Rating 3.926828/5Overall Rating 3.926828/5rating 3.926828rating 3.926828
Original
Overall Rating 2.2682927/5Overall Rating 2.2682927/5rating 2.2682927rating 2.2682927rating 2.2682927
95% Would Recommend
100% Business Response
Latest Review about 21 hours ago
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
Nice staff
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 04:17 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/20/2018

Thank you for the review.

We are very happy we could earn the five star review

Verified Customer on 04/19/2018
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"Nicest service employees ever"
Great service. They take good care of my Sonata and are pleasant and helpful to deal with. I have been a customer of the service department for two years with my Sonata and four years before that with my Elantra and have always been pleased with the service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 12:56 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/20/2018

Thank you for the review.

We are very happy we could earn the five star review

Adam C. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Third service "
They are quick with a friendly attitude
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 12:11 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/20/2018

Thank you for the review.

We are very happy we could earn the five star review

Gary J. on 04/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"owner"
NEVER HAVE A PROBLEM WITH YOUR SERVICE, JUST YOUR 855 NUMBER.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/18/2018 11:23 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/20/2018

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review.

Darshan D. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service "
Great job on the fast oil
Change service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 11:33 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/18/2018

Thank you for the review.

We are very happy we could earn the five star review

Peggy D. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
Always professional.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 12:02 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/16/2018

Thank you for the review.

We are very happy we could earn the five star review

Linda A. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
A pleasure to visit, extremely friendly and sincere service!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/15/2018 02:10 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/16/2018

Thank you for the review.

We are very happy we could earn the five star review

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very convenient "
Very friendly and explained service very well
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/13/2018 07:44 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/16/2018

Thank you for the review.

We are very happy we could earn the five star review

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great and fast service"
fast and great service!!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/13/2018 05:06 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/16/2018

Thank you for the review.

We are very happy we could earn the five star review

Efthymia B. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
The team at Autonation is great and friendly and always helpful to their clients.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 01:40 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/16/2018

Thank you for the review.

We are very happy we could earn the five star review

Verified Customer on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I had my vehicle towed in on a Sunday and I called service Monday morning to let them know I had a problem. My tech listened to me and assured me they would find the problem.He said it would be a couple of hours before they could look at it but it was only like 30 minutes. I received a call at 11:30 am saying it was done and ready for pick up. The car was washed too !
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 10:26 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/11/2018

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good service and friendly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/11/2018 07:44 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/11/2018

Thank you for the review.

We are very happy we could earn the five star review.

Gail P. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
very satisfied with services, provide explanations of what is needed
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/10/2018 11:05 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/11/2018

Thank you for the review.

We are very happy we could earn the five star review.

William P. ReScore Review on 04/11/2018
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Terrible at doing safety inspection "
I took my 2009 Hyundai Santa Fe to dealership in September fr noise from font end they checked it and said nothing was wrong charged me $100.00 for safety check 6 months latter replaced most of front end parts service manager told me he was not a mechanic and we had a bad winter. I have owned 3 Hyundai’s and would not step into a Hyundai dealer again
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 11:03 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Live up to your Warranty"
First time I took my car into dealer for warranty work they said the parts were not covered even tho on my paper work they were on the list.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 11:03 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/11/2018

William,

We can't control what extended warranty will cover. 
I'm glad you called an got a one time exception.

As far as the $99.00 from September.
We did the sway bar link that was more money that the $99.


Christopher A A. at Autonation Hyundai O'Hare responded on 04/11/2018

William,

Very sorry you are unhappy.

Leba S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars"
In and out on a timely manner and was updated with services needed. Dariuz was great
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/10/2018 11:41 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/10/2018

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto"
This auto service department does quality work.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/09/2018 10:41 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/09/2018

Thank you for the review.

We are very happy we could earn the five star review.

Janet L. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home and great, pleasant service"
Autonation is close to my home and the staff is always courteous and the service is great.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2018
Service Type: Repair
Review Created: 04/09/2018 05:46 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/09/2018

7736060722

Christopher A A. at Autonation Hyundai O'Hare responded on 04/09/2018

Thank you for the review.

We are very happy we could earn the five star review.

Benjamin O. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"22.5k maintenance"
They did a thorough job of checking the engine and regular maintenace issues and recommended the appropriate resolutions to correct perceived problems.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/03/2018
Service Type: Repair
Review Created: 04/08/2018 08:53 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/09/2018

Thank you for the review.

We are very happy we could earn the five star review.

Sheila D. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Everyone was friendly and very professional.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/08/2018 08:21 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/09/2018

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 04/08/2018
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"Great service"
This dealer is great and makes sure your vehicle needs are met in an excellent and timely matter.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/03/2018
Service Type: Repair
Review Created: 04/08/2018 08:06 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 04/09/2018

Thank you for the review.

We are very happy we could earn the five star review.

Displaying Review 1 - 20 of 1643 in total