Autonation Hyundai O'Hare


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1474 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 3.8437484/5Overall Rating 3.8437484/5Overall Rating 3.8437484/5rating 3.8437484rating 3.8437484
Original
Overall Rating 2.2187456/5Overall Rating 2.2187456/5rating 2.2187456rating 2.2187456rating 2.2187456
95% Would Recommend
100% Business Response
Latest Review 1 day ago
William M. on 01/20/2018
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"always friendly and helpful"
I always have a good experience when i come in for service. I do have one complaint about my last visit. My car was not ready for an oil change, (less than 3 months and only 1800 miles since the last change) and when it was ready for me to go home I owed for and oil change. I was not asked or told that this would be done.
I appreciate being told if my car needs service.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/20/2018 08:35 AM
Angelo T. on 01/19/2018
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"the best"
always treated like an old friend....comfortable waiting room...and never wait very long for my car.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 03:27 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/20/2018

Thank you for the review.

We are very happy we could earn the five star review.

Leonard Z. on 01/19/2018
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"Nice shop"
Fast service.good service manager
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:32 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/19/2018

Thank you for the review.

We are very happy we could earn the five star review.

Janet J. on 01/19/2018
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"As expected"
Completed the recall and was on my way. Bob was polite and professional.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 03:13 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/19/2018

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 01/17/2018
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"Close to home and easy to get service appointments."
This is my third Hyundai (Accent) and it is a joy to drive. Love the new car smell too!
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 06:11 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/18/2018

Thank you for the review.

We are very happy we could earn the five star review.

Daniel M. on 01/17/2018
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"Service staff "
I purchased my 2006 Tucson new from Autonation. Robert and the rest of the service staff are a pleasure to deal with. He's always upfront and doesn't try to sell over the top services. I had a problem that was worked on at an independent shop elsewhere. The independent shop recommended I get a second opinion from my Hyundai dealer since they wanted to see if they were missing something. Robert and the tech offered a few possible solutions but because the tech wasn't 100% sure they would actually solve the problem, they recommended I take is back to the other shop since I had spent money there already. I appreciate the honesty which is sometimes lacking at other dealerships and repair shops. Also I've never had to bring my vehicle back a second time for any work that was done on it whether it was under the warranty or not.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 12:08 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/18/2018

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 01/16/2018
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"Visit 1/15:18"
Very good service. Courteous staff.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 11:24 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/16/2018

Thank you for the review.

We are very happy we could earn the five star review.

Robert L. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfactory Work"
Close to my home and quick returns on any work. Prices aren't that bad either.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 11:20 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/16/2018

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review

Verified Customer on 01/13/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service for double the price."
They were friendly and helpful but I couldn't believe the prices they charge for routine services. Literally double the cost that any other reputable garage charges. If you have money to burn, sure, go here for your basic maintenance, but I will not be back.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/13/2018 07:20 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/14/2018

Thank you for the review.

We are very happy we could earn the five star review.

Charles C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Honest salespeople, great service and everyone is friendly
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 11:19 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/14/2018

Thank you for the review.

We are very happy we could earn the five star review

Joan P. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service "
Bob was very pleasant and car was serviced quickly.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 10:58 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/14/2018

Thank you for the review.

We are very happy we could earn the five star review

Verified Customer on 01/12/2018
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"Pleasant Experience "
Professional service
Friendly driver of courtesy ride to/from dealership
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/12/2018 08:15 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/14/2018

Thank you for the review.

We are very happy we could earn the five star review

Angela S. on 01/11/2018
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"Service Feedback"
As usual, was greeted by service personnel that I encountered in a friendly, courteous way. Bob Oberding was attentive and informative and saw to my every need in a quick and efficient manner. I appreciate his friendly, but business-like approach; he’s GREAT.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/11/2018 07:37 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/12/2018

Thank you for the review.

We are very happy we could earn the five star review

Sarah M. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly, informative"
Everything was great, but I was really looking forward to having my car washed and it wasn't
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 06:20 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/12/2018

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review

Verified Customer on 01/11/2018
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"Pleases customers"
Hyundai's service department is a pleasant experience for customers.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 12:25 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/12/2018

Thank you for the review.

We are very happy we could earn the five star review

Robert M. on 01/11/2018
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"Excellent "
Excellent service very courteous and knowledgeable
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/11/2018 06:01 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/11/2018

Thank you for the review.

We are very happy we could earn the five star review

Verified Customer on 01/10/2018
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"Great Service "
Always accommodating with great customer service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 05:20 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/11/2018

17-BE-004

Christopher A A. at Autonation Hyundai O'Hare responded on 01/11/2018

Thank you for the review.

We are very happy we could earn the five star review

Lori C. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I have been going to this dealership for service since I purchased my vehicle in 2011. I always receive great advice and excellent service.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/10/2018 06:48 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/11/2018

Thank you for the review.

We are very happy we could earn the five star review

Daniel G. on 01/10/2018
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"Efficient."
My service person is very polite and explained every work that needs to be done.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 05:48 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/10/2018

Thank you for the review.

We are very happy we could earn the five star review

Pomeroy R. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everything good"
I went for oil change and tire rotation and came out with a new battery. They said my battery failed the test. I was impressed! Good for them for checking and being proactive!!!! Kudos for that!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/05/2018 03:28 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 01/08/2018

Thank you for the review.

We are very happy we could earn the five star review

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