Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1743 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 3.9285693/5Overall Rating 3.9285693/5Overall Rating 3.9285693/5rating 3.9285693rating 3.9285693
Original
Overall Rating 2.2682927/5Overall Rating 2.2682927/5rating 2.2682927rating 2.2682927rating 2.2682927
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


PC
Patricia C.
Prospect Heights, IL
2018 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Friendly and courteous
Courteous. Willing to listen and answered questions.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/21/2018

Thank you for the review.

We are very happy we could earn the five star review


JC
Joseph C.
Chicago, IL
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Location convenience and quality of work.
I have been dealing with this dealership since I started driving and find it very convenient, the service has been very consistent over the years and I look forward to bringing my 2013 Hyundai Elantra for service at this location as I have built up a relationship over the years.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/21/2018

Thank you for the review.

We are very happy we could earn the five star review


Anonymous avatar
Verified Customer
Des Plaines, IL
2015 Hyundai Veloster
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Fast and great service
They were able to determine what was wrong with my car and promptly fixed it.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/20/2018

Thank you for the review.

We are very happy we could earn the five star review


HC
Hugo C.
Des Plaines, IL
2016 Hyundai Veloster
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Veloster
I brought my veloster for an oil change and they did a great job. They even provided my with a ride to the gym, whike they worked on my car.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/20/2018

Thank you for the review.

We are very happy we could earn the five star review


AC
Adam C.
Oswego, IL
2018 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
They are consistent and friendly
James is new to the service department but knew what I needed nd had good recommendations.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/20/2018

Thank you for the review.

We are very happy we could earn the five star review


SC
Salvador C.
Des Plaines, IL
2006 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Good service
Good service
Christopher A A. from Autonation Hyundai O'Hare responded on 06/20/2018

Thank you for the review.

We are very happy we could earn the five star review


Anonymous avatar
Verified Customer
Chicago, IL
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/19/2018 Category: Service
Great Place!
Although my last experience was not great, every other time I have come the people, service and quality have been outstanding!
Christopher A A. from Autonation Hyundai O'Hare responded on 06/19/2018

We will reach out to you ASAP.


NF
Nicole F.
Park Ridge, IL
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Oil Change
Great Experience. I will definitely be back.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/19/2018

Thank you for the review.

We are very happy we could earn the five star review


MB
Margaret B.
Park Ridge, IL
2015 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Time management is probably the best at any car dealership I have ever dealt with.
James Salinski was my advisor .Very courteous and knowledgable. Definitely will return to dealer for service!
Christopher A A. from Autonation Hyundai O'Hare responded on 06/19/2018

Thank you for the review.

We are very happy we could earn the five star review


SS
Sudhir S.
Niles, IL
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Great people
I would recommend to a friend and family. Because it is a good place to service done.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/19/2018

Thank you for the review.

We are very happy we could earn the four star review.

Very sorry the wait was so long.


JD
James D.
Des Plaines, IL
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
very friendly and take care of you right away.
Always courteous and looks car over.Checks what you need done or if anything else has come up since you made appointment.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/19/2018

Thank you for the review.

We are very happy we could earn the five star review


FA
Frank A.
Chicago, IL
2013 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great Job by All
Greg and the crew did an outstanding job of servicing my car. Very professional service by all.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/18/2018

Thank you for the review.

We are very happy we could earn the five star review


GK
Gabreiella K.
Chicago, IL
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Hyundai dealership is great!
Great service!
Christopher A A. from Autonation Hyundai O'Hare responded on 06/18/2018

Thank you for the review.

We are very happy we could earn the five star review


RA
Robert A.
Berwyn, IL
2016 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Thanks for the heads-up
While getting my car serviced for 60,000-mile maintenance, it was brought to my attention that my brake pads were getting low - I appreciated the reminder to get them replaced before it got to the point where the rotors would grind, and repair would cost a whole lot more.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/18/2018

Thank you for the review.

We are very happy we could earn the five star review


BM
Betty M.
Mount Prospect, IL
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Service department
Service staff was friendly, prompt, attentive and approachable.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/15/2018

Thank you for the review.

We are very happy we could earn the five star review


SC
Stefano C.
Mount Prospect, IL
2012 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
no presure from agent
my problem was fixed promptly
I was kept informed on what my car problems where.
I purchased my car hear in 2012
at that time i had a mis understanding with the service manager and never came back to this dealer for service.
I just purchased a new 2018 car for my dourer hear I was in pressed with the sales agents and decided to come and retry the service.
I got to admit I was vary impressed.
Thank you
Stefano Cali
Christopher A A. from Autonation Hyundai O'Hare responded on 06/14/2018

Thank you for the review.

We are very happy we could earn the five star review.


RS
Redjo S.
Des Plaines, IL
2011 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Service review
Your service department goes above and beyond helping customers. I had an appointment for the following day and was dropping off my car. Robert Oberding went out of his way along with the service manager in that they checked my car immediately and fixed the issue while I waited. I made the mistake of trying another dealership for an oil change and I learned the hard way of doing this. I'll never go any other place for service but AutoNation Hyundai in Des Plaines.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/13/2018

Thank you for the review.

We are very happy we could earn the five star review.


Anonymous avatar
Verified Customer
Des Plaines, IL
2009 Hyundai Accent
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2018 Category: Service
Hello is anyone there?
ehhh
Christopher A A. from Autonation Hyundai O'Hare responded on 06/13/2018

We will reach out to you.


SS
Stefaniya S.
Des Plaines, IL
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
m
,
Christopher A A. from Autonation Hyundai O'Hare responded on 06/13/2018

Thank you for the review.

We are very happy we could earn the five star review.


RS
Ronald S.
Palatine, IL
2010 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Service is so excellent
Very informative, helpful and good work.
Christopher A A. from Autonation Hyundai O'Hare responded on 06/12/2018

Thank you for the review.

We are very happy we could earn the five star review.