Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1886 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 3.9772698/5Overall Rating 3.9772698/5Overall Rating 3.9772698/5rating 3.9772698rating 3.9772698
Original
Overall Rating 2.2727316/5Overall Rating 2.2727316/5rating 2.2727316rating 2.2727316rating 2.2727316
94% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


NF
Nicole F.
Park Ridge, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
another perfect service visit!
Everything was great...again!!!
Christopher A A. from Autonation Hyundai O'Hare responded on 10/16/2018

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Hoffman Est, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
GREAT SERVICE ... FRIENDLY TEAM
VERY PLEASED WITH SERVICE ... GREAT TEAM
Christopher A A. from Autonation Hyundai O'Hare responded on 10/16/2018

Thank you for the review.

We are very happy we could earn the five star review


RS
Richard S.
Des Plaines, IL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
oil change, etc. service
Prompt service when I arrived. Courteous support staff. Timely oil change and checking of belts, hoses, tires, etc.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/16/2018

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Chicago, IL
2009 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Awesome dealer to take my car to!!
This place is awesome!!
Christopher A A. from Autonation Hyundai O'Hare responded on 10/15/2018

Thank you for the review.

We are very happy we could earn the five star review


GK
Gary K.
Mount Prospect, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Good customer service all Around!
From showroom floor to service, I have always had a good experience. Great DEALER.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/15/2018

Thank you for the review.

We are very happy we could earn the five star review


SG
Sandra G.
Des Plaines, IL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
CLEAN,COURTEOUS PROFESSIONALS
Took me on time. Did the work within reasonable time.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/15/2018

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Des Plaines, IL
2004 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great Job
Great Job
Christopher A A. from Autonation Hyundai O'Hare responded on 10/15/2018

Thank you for the review.

We are very happy we could earn the five star review


SS
Sarah S.
Des Plaines, IL
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Always
Always good service, always bring my cars back to same dealer
Christopher A A. from Autonation Hyundai O'Hare responded on 10/15/2018

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Chicago, IL
2008 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Friendly and knowledgeable service members.
Good and reliable service .
Christopher A A. from Autonation Hyundai O'Hare responded on 10/11/2018

Thank you for the review.

We are very happy we could earn the five star review


SC
Salvatore C.
Arlington Heights, IL
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Good service
Helpful employees
Christopher A A. from Autonation Hyundai O'Hare responded on 10/11/2018

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review.


JL
June L.
Des Plaines, IL
2015 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Always courteous and professional
I have been very satisfied for years now
Christopher A A. from Autonation Hyundai O'Hare responded on 10/09/2018

Thank you for the review.

We are very happy we could earn the five star review


EL
Ethel L.
Des Plaines, IL
2003 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Five Star Servicee
Always consistent quality and courteous service. Will buy Hyundai again and have my cars serviced here.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/08/2018

Thank you for the review.

We are very happy we could earn the five star review


JD
Joanne D.
Rosemont, IL
2015 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Routine Service
Pleasant and courteous service personnel -- particularly Robert Oberding who I have dealt with on more than one service visit ... a clean service area ... overall great service!
Christopher A A. from Autonation Hyundai O'Hare responded on 10/08/2018

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Park Ridge, IL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Great service
Great service
Christopher A A. from Autonation Hyundai O'Hare responded on 10/08/2018

Thank you for the review.

We are very happy we could earn the five star review


AP
Anonymous P.
Des Plaines, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/06/2018
Don’t go here
My car tires were totally fine when I drove in my car in Hyundai Autonation. I went there for some other service, they fixed it but with that they said one of my car tires has a nail in it. There was no nail, no TPMS sign when I went there. They showed me the nail, it was like a brand new screw. I had no choice other than agreeing and asking them to fix it. Please don’t go here.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/08/2018

You had a nail or screw in your tire.We found it and you are upset, that we found it. Most people would be happy we found it and fixed.

If you would like to call use please do.


JD
Joanne D.
Des Plaines, IL
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Service Experience
Bob in the Service Dept was outstanding? Highly recommended.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/08/2018

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Des Plaines, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Number One Service
I brought my 2015 Sonata in for a simple interior trim fix and a part. The service writer was pleasant and knowledgeable. The repair was completed quickly; my replacement part was ordered; and the bill came out less than expected! When I arrived, they found that there was a recall for a software update which they applied. I received a follow-up call as soon as my part came in. Overall, I just can''t say anything negative about my experience. So I'll say that if you need service, come to Autonation O'hare for it.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/05/2018

Thank you for the review.

We are very happy we could earn the five star review


Verified Customer
Des Plaines, IL
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Good service.
Service was on time and what was requested.
Christopher A A. from Autonation Hyundai O'Hare responded on 10/05/2018

Thank you for the review.

We are very happy we could earn the five star review


JF
Jennifer F.
Des Plaines, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Best at what they do!
Owned my new car for over a year, great place to buy your car, service your car, get a free car wash, and just stop in to ask a question! And while your car gets serviced you are offered a free coffee! A great place to visit! Everyone is very nice & also very helpful!
Christopher A A. from Autonation Hyundai O'Hare responded on 10/05/2018

Thank you for the review.

We are very happy we could earn the five star review


AZ
Alyssa Z.
Park Ridge, IL
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Amazing service
This was my first time visiting this location and I am beyond pleased with the service provided. I walked in and was instantly greeted, after telling them that I had an appointment scheduled for service they were very diligent in filling me in on how it would be. I originally only went for a tire inspection, but they also did a safety inspection and changed my oil for me. They told me it would be an hour wait time and I was shocked when half an hour later they came and told me they were finished and I was all set and told me that they had checked all four tires and filled the ones that needed it. Overall very pleased with the service provided and will definitely be returning
Christopher A A. from Autonation Hyundai O'Hare responded on 10/05/2018

Thank you for the review.

We are very happy we could earn the five star review