Autonation Hyundai O'Hare


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1384 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 3.766663/5Overall Rating 3.766663/5Overall Rating 3.766663/5rating 3.766663rating 3.766663
Original
Overall Rating 2.2333313/5Overall Rating 2.2333313/5rating 2.2333313rating 2.2333313rating 2.2333313
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work"
Good customer service
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 11:49 AM
Karen M. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Autonation Hyundai in Des Plaines"
Pleasant experience.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 11:30 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/22/2017

Thank you for the review.

We are very happy we could earn the five star review

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Reliable, great service, trustworthy
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 07:19 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/22/2017

Thank you for the review.

We are very happy we could earn the five star review

Mark R. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Quick"
I live in Tampa and my daughter lives in Wisconsin. Her Elantra broke down while driving through Chicago late on a Sunday evening. We thought the worst and expected a long delayed repair. Long story short, Autonation had the vehicle fixed before lunch on Monday. Great quick work and all was communicated perfectly to me over the phone in Tampa.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 11:42 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/22/2017

Thank you for the review.

We are very happy we could earn the five star review

Patricia S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
it was fine as always
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:21 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/22/2017

Thank you for the review.

We are very happy we could earn the five star review

ROBERT U. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to make an appointment. Can get a ride home and back if my car is being serviced for an extended period of time."
Service was done quickly and completed on the estimated time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 07:06 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/21/2017

Thank you for the review.

We are very happy we could earn the five star review.

Linda A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Great service, friendly atmosphere
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:56 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/21/2017

Thank you for the review.

We are very happy we could earn the five star review.

Rosalie Z. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great! "
Awesome!
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/20/2017 03:47 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/21/2017

Thank you for the review.

We are very happy we could earn the five star review.

Judith S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always receive excellent service from this group.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 11:48 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/21/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall service is good, a few minor issues that can be improved by communication"
Had issues with getting a ride to work while my car was worked on. Extra fees were added that were not communicated to me to the tune of 15% more. Staff was pleasant and courteous. Car had brakes worked on and I think it is all good.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 10:52 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/21/2017

Thank you for the review.

We are very happy we could earn the four star review.

Please let us know how we could have made it a five star review

Jolanta B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 08:28 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/20/2017

Thank you for the review.

We are very happy we could earn the five star review.

PAULINE B. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick efficient + car wash!"
Prompt. No waiting
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:02 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/20/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Answers all questions whenever asked, even if you just pull in and do not have an appointment."
Very please.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 11:18 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/20/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Azera"
Good service
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:34 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/20/2017

Thank you for the review.

We are very happy we could earn the five star review.

Hristina P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Staff was friendly the gentlemen that helped me out was very patient & understanding, took the time to make sure everything was done correctly.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:05 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/17/2017

Thank you for the review.

We are very happy we could earn the five star review.

Joan S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Eveeryone is always pleasant and helpful."
Always happy with the service that I receive.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 02:45 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/17/2017

Thank you for the review.

We are very happy we could earn the five star review.

Vincent S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Satisfaction"
Robert Oberding, my service advisor, was very helpful in addressing what services needed to be attended to right away and which ones could held to my next visit, allowing me to budget more comfortably. I do object to the Service Department tacking on a $36.60miscellaneous fee for garage materials. I am already paying for the particular services I agreed to.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:08 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/17/2017

Thank you for the review.

We are very happy we could earn the five star review.

Sam L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On Time"
When I bring in my Sonata for service at AutoNation I prefer to wait while the service is being performed based on the time estimate I receive. I’m pleased to say that the service is completed as estimated.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:48 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/16/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and staff are exceptional"
Had great service as usual.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 06:37 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/16/2017

Thank you for the review.

We are very happy we could earn the five star review.

Janet T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service so no comment."
See above.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 12:51 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 11/16/2017

Thank you for the review.

We are very happy we could earn the five star review.

Displaying Review 1 - 20 of 1384 in total