Autopro Service & Repair

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

91 Reviews

99% Would Recommend
Latest Review almost 3 years ago

Reviews


RM
Ruben M.
Kent, WA
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10/20/2015
Impeccable Service - The Place to go for Car Repair
The most honest mechanic to work on both mine & my wife's cars. The most reasonable labor rates in the biz. Believe me, will be bringing in whenever work is necessary on our cars. Could care less if they don't "vacuum the interior" - that's not relevant to car repair. Your "mill of the run" LOF joint who knows very little about actual auto mechanics will be happy to take $35 to change your oil and put neat little vacuum marks on your floor mats. Does this make you feel like they did a good job? If you want your car repaired right, go see Jon - he'll be sure you're taken care of.

KB
Kiasha B.
Renton, WA
BMW 525i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2015 Category: Service
Kiasha said this business has reasonable prices.
This review was collected via phone interview by Customer Research Inc.

JY
Janet Y.
Maple Valley, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Service
Janet this business sticks to their quote and does not do work that is not necessary.
This review was collected via phone interview by Customer Research Inc.

MS
Marilyn S.
Roslyn, WA
Toyota Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/24/2015 Category: Service
Marilyn said according to her insurance company, this business was supposed to clean and vacuum her vehicle, but when all was said and done, the business only repaired her vehicle and left it as is. She would like the business to know that word of mouth is that this is a great business, but they will never get her business again.
This review was collected via phone interview by Customer Research Inc.

DZ
Dexter Z.
Onalaska, WA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2015 Category: Service
Dexter said this business always does a good job.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Kent, WA
Ford Econoline
Verified
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08/31/2015 Category: Service
John said this business resolved the problem with his vehicle. They were timely and did a good job.
This review was collected via phone interview by Customer Research Inc.

ND
Nancy D.
Washington
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Nancy said this business did a wonderful job. They are fairly priced and completed the work in a timely manner. She would go back there in a minute.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Washington
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015 Category: Service
Bill said he is very satisfied with this business. They were corporative and nice. The service he received was excellent.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
Maple Valley, WA
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2015
Always a great experience
John is very helpful, quick to respond, and consistently beats others' prices. He's knowledgeable and goes out of his way to explain what needs to be done, what can be done, and what should be done. We always recommend him to our friends!

BS
Bob S.
Kent, WA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2015 Category: Service
Spoke with Jill. She said she loves working with this business and she thinks they are great people.
This review was collected via phone interview by Customer Research Inc.

BF
Brad F.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2015 Category: Service
Brad said the employees at this business were honest, they did what they said they were going to do and they did the work well.
This review was collected via phone interview by Customer Research Inc.

MV
Margaret V.
Maple Valley, WA
Mitsubishi Lancer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Spoke with Beverly. She said the business is very personable, they do a great job, and she loves John.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Black Diamond, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2015 Category: Service
Paul said he had no problems with them and they are good. He always has good luck with this business.
This review was collected via phone interview by Customer Research Inc.

MP
MICHELLE P.
Auburn, WA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2015
25k mile checkup
done fast and at a good price.

JW
Josh W.
Washington
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2015 Category: Service
Josh said this business is very good. They were fast, kept him informed, and gave him the best options.
This review was collected via phone interview by Customer Research Inc.

BS
Bryce S.
Washington
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2015 Category: Service
Bryce said this business was very good, helpful, timely and cost-effective.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2015 Category: Service
Chris said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LE
LUCY E.
Bonney Lake, WA
Audi Allroad
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015
Oil Change - loved it
I would recommend AutoPro

MJ
Miranda J.
Kent, WA
Hyundai Tiburon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2015
Above and Beyond
I am so happy with the repairs made to my car by Autopro! Great customer service, great pricing, a positive experience overall! A big Thanks to Autopro!

MS
Mark S.
Renton, WA
Volkswagen New Beetle
Verified
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07/02/2015
Honest and accommodating.
I've been taking my vehicles to Jon since 2012 when I discovered him. He has great prices. Always is honest about his recommendation for what is a necessary repair and what can wait. Always calls if he finds anything else that needs to be done and presents the options before going ahead with it. I will always take my cars to Autopro for every repair and maintenance need.