Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

126 Reviews

98% Would Recommend
Latest Review over 4 years ago

Reviews


FP
FRANK / THERESA P.
Walnut Creek, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014
A pleased customer.
Very satisfied with the service.

SB
Sharon B.
Concord, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2014 Category: Service
Sharon said this business made her happy. They were very accommodating and very nice. They were timely and she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

JF
Jacob F.
Davis, CA
Mitsubishi Montero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2014 Category: Service
Jacob said the business did what he asked for a reasonable price and in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

CB
Carol B.
Pleasant Hill, CA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2014 Category: Service
Carol said the people at this business are very pleasant.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Concord, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2014 Category: Service
Dennis said he was very satisfied with his overall experience on this last visit. This business went far and beyond to take good care of him and the problem with his vehicle. He just so happened to be 5 blocks down the road from the business. He was in the middle of doing a job, when his vehicle broke down. This business got him back on the road in no time, and he was able to get back to work. John, the service manager and Mike a mechanic at this business, both really helped him out. He has been a customer of this business. Now he will be a lifetime customer of this business.
This review was collected via phone interview by Customer Research Inc.

CS
Christopher S.
Martinez, CA
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/17/2014 Category: Service
Christopher said he was not satisfied with the overall experience. He towed his vehicle to the business on Tuesday and did not get it back until Friday morning because they had to get another part. He will not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.

JK
Jack K.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Jack said this business is always timely. They are honest and reasonably priced. He has been going to this business for about ten years.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Danville, CA
Infiniti G35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2014 Category: Service
David said this business is very responsive and provides good service.
This review was collected via phone interview by Customer Research Inc.

FP
FRANK / THERESA P.
Walnut Creek, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2014
A satisfied customer
I am very pleased with the excellent service we received. My oil was changed, and the air filter as well.

Thank you

HM
Heather M.
Concord, CA
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2014 Category: Service
Heather said they were very hospitable and quick to get her in with an appointment.
This review was collected via phone interview by Customer Research Inc.

DS
DONNA S.
Walnut Creek, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2014
Toyota Tundra
Thanks John for a job well done. Appreciate your kind service.

MH
Michelle H.
Walnut Creek, CA
Acura 2.3CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014 Category: Service
Michelle said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

RC
RUDY C.
Walnut Creek, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014
the people
nice job as always

SK
Steven K.
Rio Vista, CA
Ford Pickup Heritage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2014 Category: Service
Steven said he has been going to this business for years. The staff members are great people.
This review was collected via phone interview by Customer Research Inc.

GS
Gina S.
Concord, CA
Nissan Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/14/2014 Category: Service
Gina said when they took the vehicle in this time, it was only for a tune up and to check the brakes. Her bill was $300 more than what was estimated. The only problem the vehicle had at all before taking it in was a slight hesitation when in idle. The vehicle is not running right at all after this visit. It misses when they try to accelerate. When she or her husband tries to drive on the freeway it almost dies. They told her they would need another $800 to fix the problem, which were not there before they worked on it. They told her and her husband that they needed to rebuild the carburetor, but could not tell them what was wrong with it. She has brought in her vehicle to this business many times before and this is the only time she has had any problems. She would not recommend this business due to the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Walnut Creek, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014 Category: Service
Paul said this business has good service. He was able to walk in with no appointment. They are very thorough as well.
This review was collected via phone interview by Customer Research Inc.

DR
Debbie R.
Walnut Creek, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2014 Category: Service
Debbie said she is always able to get in when she needs to and they finish in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SS
SCOTT S.
Walnut Creek, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2014
wonderful!!
I've been a regular customer of Autos International for many years. I've always been very satisfied with your professionalism, your high level of expertise, your fair price and that I was able to get my car back quickly. Thank you John and Gary and the rest of the staff.

VB
VICKI B.
Concord, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2014
checkup
I never have any problems with Autos International its a great place to take your car. everyone is wonder ful.

PB
Peter B.
Concord, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2014 Category: Service
Peter said this business really helped him out. They drove him home when his vehicle was at the business. They also did an exceptional job on his vehicle because it is running really well now.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 126 in total