Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 416 Reviews )

99% Would Recommend
Latest Review 6 days ago

Reviews


DS
Doug S.
Michigan
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Doug said that the place was excellent, his vehicle was done on time and Ron did excellent work.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Rochester, MI
Oldsmobile Bravada
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2019
Back window washer blade
What is status of getting washer blade?

KP
Kevin P.
Michigan
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Kevin said he is a return customer and their prices are always fair.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Rochester, MI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Larry said he used the business once in the past for AC service. He enjoyed talking with Ron, while he waited for his vehicle.
This review was collected via phone interview by Customer Research Inc.

VM
Victor M.
Rochester, MI
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2019 Category: Service
Victor said that it was slow starting out. It took 2 weeks before they worked on his vehicle. Their quality of service good.
This review was collected via phone interview by Customer Research Inc.

VM
Victor M.
Rochester, MI
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2019 Category: Service
Victor said that it was slow starting out. It took 2 weeks before they worked on his vehicle. Their quality of service good.
This review was collected via phone interview by Customer Research Inc.

JD
Jennifer D.
Rochester, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Jennifer said the employees did the job they said they were going to do and that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AP
Anna P.
Rochester, MI
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Anna said the service was excellent. The employees were very efficient and accommodating.
This review was collected via phone interview by Customer Research Inc.

EM
Evgheni M.
Rochester, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Trusting my car to Ron 100%
I confidently trust Ron in taking care of my SAAB when it needs it. Very responsive and all work is done pretty much same day if asked for urgency. Recommended!

Verified Customer
Rochester, MI
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
Taking care of my SAAB
Ron does a great job taking care of my SAAB when it needs it. Very responsive and all work is done pretty much same day if asked for urgency. Recommended!

DA
Debbie A.
Troy, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Friendly, Informative and Honest Service
I trust Ron and his employees to give me honest and great service

DV
David V.
Rochester, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Very accomodating and great prices!!
Very accomodating. Ron is very honest and he doesn't try to gouge on prices and tell the customer lies to get more work. I have personally referred people to him. It is very rare to find an honest mechanic these days. He is someone to trust!!!

NP
Nancy P.
Utica, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
The honesty, speed and cost.
When I bring my car to Avon & John R Auto service, I am not always happy because of the reason. I am never unhappy at the service and courtesy that I receive when I drop my car off and pick it up. I would tell anyone to go here for service.

MM
Michael M.
Rochester, MI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Michael said the service was great.
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
Saint Clair Shores, MI
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Don said he was very happy with the business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rochester, MI
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Excellent service at a fair price.
Unlike some other stations in Rochester, Avon and John R auto service doesn't charge to inspect your vehicle. Before any work is done Ron gives you a phone call to determine if he should proceed with the work.

TR
Tom R.
Rochester, MI
Oldsmobile Bravada
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2019
Timely service at a fair price
Took care of my auto battery problem in a very short period of time.

RS
Robert S.
Rochester, MI
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2019 Category: Service
Robert said dealing with the mechanic was awesome and they were very attentive to what he needed. One small thing was overlooked and is going back for this to be corrected.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Oxford, MI
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2019 Category: Service
Robert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SL
Susanne L.
Rochester, MI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2019
Consistent good service.
Heard a thump thump thump while driving and noted I had a nail in a rear tire. Called Ron (my go-to guy) and he got me right in. It was time for an oil change as well and they took care of that too (without the need for a return trip). I've been around for six decades plus so have been to many auto service shops in my time, my experience (and my sister's) have been nothing but great with Avon and John R Auto Service. What a relief to feel confident in their abilities and not feel like you're being ripped off (like so many other places, especially for women). So so appreciate you Ron and crew - your integrity and kindness will come back to you many times over! Be well!

Displaying Review 1 - 20 of 416 in total