Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

326 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


GG
Grant G.
Rochester, MI
Chevrolet Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Spoke with Robert. He said the business's service is very good and he is very impressed.
This review was collected via phone interview by Customer Research Inc.

DF
Devin F.
Rochester, MI
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Devin said Mike and Ron was nice. They were professional. They were attentive. . They completed work quickly. He had a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

RP
Ralph P.
Michigan
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Ralph said it is always good at this business. He is excellent. He already recommends it, and stated one can't go wrong by going there.
This review was collected via phone interview by Customer Research Inc.

CS
Conan S.
Michigan
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Conan said he didn't have any unexpected problems with the service.
This review was collected via phone interview by Customer Research Inc.

MB
Matheus B.
Clinton Township, MI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Matheus said his experience was good, quick and perfect.
This review was collected via phone interview by Customer Research Inc.

KJ
Kevin J.
Rochester, MI
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Ron and Staff are adaptable to dropping off vehicle in evening, diagnosing, calling, and working on job within hours the next day!
Ron and team do a very good job to support analysis, feedback, confirmation, and the actual repair work in a quality/ timely manner!
Obtaining an office/admin person would help free up the team to focus on parts, analysis, repairs! (Possibly for incoming new business)

SP
Sharon P.
Auburn Hills, MI
Cadillac ATS Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Sharon said that the facility is wonderful, she has been there before and she is confident in their diagnosis. The staff are honest and after having bad experiences she appreciates having a mechanic she can trust.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Rochester, MI
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Dennis said the business did a great job,
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
Michigan
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Thomas said everything was great and they do a good job.
This review was collected via phone interview by Customer Research Inc.

DR
Dell R.
Rochester, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Dell said he was very pleased with Ron and this facility is the very best.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Rochester, MI
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Mary said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Michigan
Chevrolet Caprice Police Patrol Vehicle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Chris said he was happy with his service. The employees provided a good turn around time.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Rochester, MI
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Bill's wife. She said her husband is pleased with the service the staff provided. They have been to the business several times with their vehicle, and the staff keep it up to all the standards that it needs to be. They take her husband to and from the business. She would like them to keep up the good work. Ron is great.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Rochester, MI
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Daniel said the business diagnosed his vehicle and fixed it for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

NL
Nick L.
Rochester, MI
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Nick said this business has speedy service and the staff is super nice.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Clinton Township, MI
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Andrew said that the mechanic did a very good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Jacob D.
Rochester, MI
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Jacob said his overall experience was pretty great. He always liked working with the mechanic.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Rochester, MI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Roger said the staff do a good job and he will be coming back. He said they are concerned that his vehicle is working right.
This review was collected via phone interview by Customer Research Inc.

TN
Timo N.
Rochester, MI
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Timo said the facility provides good service.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Sterling Heights, MI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
They are always friendly and work hard to get you in for quickly when you need service.
They are excellent in diagnosing problems and repairing them quickly at a fair price.

Displaying Review 1 - 20 of 326 in total