Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

379 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


PN
Peter N.
Rochester, MI
Pontiac Grand Prix
Verified Customer
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04/17/2019 Category: Service
Peter said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

HS
Howard S.
Rochester, MI
Honda Pilot
Verified Customer
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04/13/2019
Excellant Service
Great service on oil change and replacement of fan belt!

DM
Dennis M.
Rochester, MI
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Dennis said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

KC
Kirk C.
Troy, MI
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Kirk said the business did a good job and he's very happy with how efficient the mechanic was.
This review was collected via phone interview by Customer Research Inc.

MJ
Mike J.
Michigan
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Mike said he loves Ron and Gail.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rochester, MI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Consistent good service.
I was concerned about good, honest car care when I moved from Greenville, SC back to MI after many years in SC. I used a great, family owned car repair shop in Greenville for all routine maintenance and issues that arose. The prices were reasonable and the service and repairs were of highest quality and professionalism. I feel the same about Avon and John R Auto Service and have referred a dear family friend to them already. Thanks Ron and staff - keep up the good work and the work will keep coming to you!

RM
Rick M.
Rochester, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Rick said he was happy with what he got but felt the price could have been a little cheaper.
This review was collected via phone interview by Customer Research Inc.

VZ
Vince Z.
Rochester, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Vince said the place's employee did everything in a timely fashion, he was very polite and it wasn't a horrible experience, as sometimes it can be.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Rochester, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Excellent Auto Repair
I needed something repaired on short notice and they were able to fix my car . I would Highly recommend this service.

MM
Mark M.
Rochester, MI
GMC Safari Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Favorite repair shop in Rochester
Ron is very honest and very courteous. The work performed is always done the same day I bring my car in. I am always pleased with everything that is done and always feel that I've gotten my money's worth. It's a great feeling to know that when I drive away that I was treated fairly and with respect. I can fully recommend Avon and John R Auto service to anyone that needs to have their vehicle serviced.

KJ
Kevin J.
Rochester, MI
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2019
Accurate assessment and reasonable timing for completion!
Two vehicles in two weeks were assessed and repaired to get them back on the road !
Appreciate the focus and knowledge !

MR
Martin R.
Rochester, MI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Martin said that the staff was friendly, provided him with transportation, did a decent job on the vehicle and didn't take too long to complete the repair.
This review was collected via phone interview by Customer Research Inc.

KJ
Kevin J.
Rochester, MI
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Trust and commitment !
Trust to do the work and keep costs reasonable !

EM
Evgheni M.
Rochester, MI
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
My favorite auto repair shop in Rochester
Very satisfied with the service Ron and the team have done for my SAAB. Very experienced team and the service has been done pretty much "same day". So far - my favorite auto repair place in Rochester. Thanks, Ron!

DV
David V.
Rochester, MI
Ford Focus
Verified Customer
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01/24/2019
Great same day service!
I fully recommend Avon and John R Auto service to ANYONE. Ron is very honest and very courteous. The work performed is always done the same day I bring my car in. I am always pleased with everything that is done and always feel that I've gotten my money's worth. It's a great feeling to know that when I drive away that I was treated fairly and with RESPECT.

AS
Anthony S.
Rochester, MI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Anthony said they did a good job.
This review was collected via phone interview by Customer Research Inc.

NP
Nancy P.
Utica, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
great service
They are great technicians who are efficient and inexpensive.

JW
John W.
Rochester, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
John said the staff were efficient. He called the business the day he needed service and they were ale to squeeze him in. They gave him a rental vehicle while they had his vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Rochester, MI
GMC Safari
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/05/2019 Category: Service
Mark said he was satisfied with the work. He is a mechanic himself, but now that he's older, he lets others fix his vehicle. He was happy with the mechanic and stated the diagnostic was right on. He liked the fact that the place was clean.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Rochester, MI
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Paul said he and the business's employees developed a working relationship over the years. They took care of the problem quickly and kept him well informed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 379 in total