Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

102 Reviews

91% Would Recommend
Latest Review 20 days ago

Reviews


DT
Daniel T.
Chicago, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Daniel said the staff fixed the issue, and he definitely recommends the business to others.
This review was collected via phone interview by Customer Research Inc.

DA
Damian A.
Chicago, IL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Damian said the business has good customer service.
This review was collected via phone interview by Customer Research Inc.

MH
Mitchell H.
Chicago, IL
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2018 Category: Service
Mitchell said he took his vehicle to this business previously for them to look at it. They said his air conditioner needed fluids refilled. He called 2 days later and said it was blowing hot again. He had to return on Monday and they told him he had a leak. It was an inconvenience to him because he had to call off work on Monday. He wanted to know why they did not check that already on Wednesday when his vehicle was there. The price was outrageous for the air conditioner condenser that needed to be fixed.
This review was collected via phone interview by Customer Research Inc.

DG
Demetrius G.
Chicago, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Demetrius said everything was good.
This review was collected via phone interview by Customer Research Inc.

DH
Darnel H.
Illinois
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Darnel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AR
Ahsarntia R.
Chicago, IL
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Ahsarntia said that the facility provided her with good service.
This review was collected via phone interview by Customer Research Inc.

IG
Isaac G.
Chicago, IL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Isaac said the staff was honest and did great work. He stated that he failed an emissions test and the business fixed the issue.
This review was collected via phone interview by Customer Research Inc.

DG
Daniel G.
Chicago, IL
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Daniel said that the facility did a great job where others had failed miserably, when he took his vehicle in it made terrible noises and lights were on everywhere. When he got it back, it was running really well and smoother than ever.
This review was collected via phone interview by Customer Research Inc.

VB
Vanity B.
Chicago, IL
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Vanity said the mechanics were trustworthy and she felt confident that she wasn't being taken advantage of. The overall service was very good.
This review was collected via phone interview by Customer Research Inc.

JM
Jaime M.
Chicago, IL
Honda Pilot
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/25/2018 Category: Service
Spoke with Brian. He said the price was too high. It was more than he was told in the beginning, so he wouldn't recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ER
Erica R.
Chicago, IL
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Erica said everything was great but it was a bit over priced for the service that was provided.
This review was collected via phone interview by Customer Research Inc.

PC
Paulo C.
Chicago, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Paulo said that the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Chicago, IL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Dan said the business does good quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

GR
Gina R.
Chicago, IL
Volkswagen New Beetle Coupe
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/16/2018 Category: Service
Gina said she asked this business to fix everything that was wrong with her vehicle. She stated they only did what they thought they had to which was fixing the starter. She now has to go back and pay another deductible, $80 for them to hose down the vehicle as well as other things they are telling her she needs to do. She would not recommend them for service based on the issues stated.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Chicago, IL
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Larry said the facility did what they needed to do and he also appreciated their input. He had no issues.
This review was collected via phone interview by Customer Research Inc.

MC
Marikah C.
Chicago, IL
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Marikah said the staff were really honest.
This review was collected via phone interview by Customer Research Inc.

CS
Carolyn S.
Illinois
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Carolyn said the staff are very fast, kind, and the services are well-priced.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
Chicago, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Charles said it was solid and there were no delays. His vehicle was ready when it was supposed to be. He's had no problems with the vehicle like he had before. He would return to the business.
This review was collected via phone interview by Customer Research Inc.

CH
Crystal H.
Chicago, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Crystal said the staff serviced her vehicle quickly and she was back on her way.
This review was collected via phone interview by Customer Research Inc.

JR
Jessica R.
Chicago, IL
Honda Accord Sdn
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/13/2018 Category: Service
Jessica said the back piece for her rear view mirror was missing and the staff said there was nothing they could do about it.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 102 in total